Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP industry. Prodapt helps clients transform their IT, products, operations, and networks to meet their strategic objectives. Prodapt provides end-to-end IT/software architecture consulting, application development, systems integration, testing, and maintenance & support. Prodapt provides insights and thought leadership-led transformation services leveraging next-gen technologies such as Robotic Process Automation (RPA)), Artificial Intelligence/Machine Learning (AI/ML) Software Defined Networks / Network Function Virtualization (SDN/NFV) and next-gen OSS/BSS systems. Prodapts business consulting team provides Six Sigma process improvement and automation/RPA consulting services to telecom operations teams.
Prodapt Solutions Empoyee perks and benefits
Work-Life Balance and Flexibility
Prodapt promotes a strong work-life balance through hybrid work models, flexible schedules, and comprehensive wellness programs. Employees benefit from structured vacation plans and initiatives that support mental and physical health. The company’s culture emphasizes maintaining balance between personal and professional responsibilities, ensuring higher satisfaction and long-term productivity.
Financial and Welfare Support
Prodapt provides financial assistance through employee welfare funds, milestone rewards, and soft-loan policies. These benefits are designed to support employees during key life stages and acknowledge their dedication. Such welfare initiatives reflect Prodapt’s focus on employee well-being beyond the workplace.
Learning and Career Growth
Continuous professional development is a priority at Prodapt. Employees have access to upskilling programs, certification reimbursements, and structured career progression paths. Internal mobility is encouraged, allowing individuals to explore diverse roles and leadership opportunities within the organization.
Diversity and Inclusion
Prodapt fosters an inclusive workplace through equal pay practices, paid maternity leave, and programs that empower women in technology. The company prioritizes a respectful, equitable, and safe environment for all employees.
Recognition and Culture
Recognized as a “Great Place to Work,” Prodapt promotes open communication, leadership engagement, and regular employee activities, creating a collaborative and motivating culture.
Job Details:
Role: Customer Support Executives
Qualification: Any Graduation
Experience: 0 – 4 years
Salary/CTC: Best in Industry
Job Location: Chennai
Walk-in Date: 2nd February – 4th February
Job Description:
Job Description:
We are hiring Customer Support Executives for an US Chat Process. The role involves handling customer queries through live chat and providing timely, accurate, and professional resolutions while ensuring high customer satisfaction.
Roles & Responsibilities:
- Handle inbound customer queries via live chat for international clients
- Resolve customer issues related to products/services efficiently
- Maintain a high level of professionalism and customer satisfaction
- Follow process guidelines and quality standards
- Document interactions accurately in the system
- Meet performance and productivity targets
Eligibility Criteria:
- Education: Graduate (Freshers can apply)
- Experience: Freshers & experienced candidates (04 years)
- Communication Skills: Good written English communication skills
- Typing Speed: Good typing skills required
- Flexibility: Willingness to work night shifts
Benefits:
- Night Shift Allowance: Applicable
- Performance Incentives: Attractive incentives based on performance
- Cab Facility: Pick-up & drop provided
- Meals: One meal provided per working day
How to Apply for Prodapt Walkin Drive ?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
|---|
| Just attend the walk-in drive at the address below. Time and Venue 2nd February – 4th February , 6.00 PM – 8.00 PM Module 1, Tower 1 ( 6th Floor), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097 Sebastian ( 6369648892 ) |
| (Customer Support Executives) Apply Link: Click Here |
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