Randstad offers a professional and structured work environment with an emphasis on staffing, talent solutions, and client-focused delivery. Employees generally find the work culture supportive, though experiences can vary across teams and projects. Work-life balance is considered fairly good, especially in roles that allow hybrid or flexible arrangements. Compensation and benefits are viewed as average, with many noting that salary revisions and incentives could be more competitive. Career growth tends to be moderate, with faster progression for core employees than for contract staff. Overall, Randstad provides solid exposure, learning opportunities, and stable employment, making it a reliable workplace for many.
Randstad’s work culture and employee benefits:
- Work Culture (Rating: 3.5/5): Randstad offers a professional and supportive environment, though experiences vary by team.
- Work-Life Balance (Rating: 3.6/5): Employees generally find balance manageable, with some flexible or hybrid roles depending on projects.
- Compensation & Benefits (Rating: 3.3/5): Salaries are average; benefits are acceptable but not exceptional.
- Career Growth (Rating: 3.1/5): Growth opportunities can be limited, especially for contract employees.
- Learning & Exposure (Rating: 3.4/5): Offers good exposure to diverse clients and industries, supporting skill development.
Job Details:
Role: Service Desk Engineer
Qualification: Any Graduate
Experience: 0 – 1 year
Salary/CTC: Best in Industry
Job Location: Bengaluru
Walk-in Date: 13th December , 9.30 AM – 5.30 PM
Last Date: ASAP
Job Description:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Resolve client issues by providing timely and accurate solutions.
- Communicate effectively with clients to understand their needs and address their concerns.
- Collaborate with internal teams to ensure the smooth functioning of systems.
- Maintain a deep understanding of the product to accurately define client issues.
- Design and implement resolutions based on product knowledge.
- Provide exceptional customer service and support to clients.
- Continuously update knowledge and skills to stay up-to-date with the latest developments in the field.
- Must To Have Skills: Proficiency in Service Desk Management.
- Good To Have Skills: Experience with Service Desk Voice Support.
- Strong understanding of IT service management principles and practices.
- Excellent communication and interpersonal skills.
- Ability to analyze and solve problems efficiently.
- Knowledge of incident management and ticketing systems.
- Familiarity with ITIL framework and processes.
- Ability to work effectively in a team and collaborate with cross-functional teams.
Where can I attend the Randstad Walk-in Drive?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
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| Just attend the walk-in drive at the address below. Time and Venue 13th December , 10.00 AM – 3.00 PM Bengaluru |
| Service Desk Engineer: Click Here |