Startek is conducting a mega walk-in drive for Technical Support roles in Bengaluru. This opportunity is ideal for freshers and candidates with up to 2 years of experience who are looking to build a career in technical support and customer service operations.
Walk-in Job Overview
- Company Name: Startek (Aegis Customer Support Services Pvt. Ltd.)
- Job Role: Technical Support Executive (Hindi Voice Process)
- Qualification: Diploma / Bachelor’s Degree
- Experience: 0 – 2 Years (Freshers / Entry Level)
- Salary: 1.75 – 3 LPA
- Job Location: Bengaluru
- Walk-in Date: 30 March – 20 April 2026
- Walk-in Time: 10:00 AM – 4:30 PM
- Employment Type: Full Time, Permanent
- No of Openings: 100
About Company
Startek is a global provider of customer experience (CX) solutions, delivering services that combine people, technology, and data to enhance customer engagement. With a workforce of over 38,000 employees across multiple countries, the company supports leading global brands in managing customer interactions and improving service efficiency.
The organization focuses on delivering high-quality support services through innovation and operational excellence. Startek provides a dynamic work environment where employees can gain exposure to customer service operations, technical support, and communication processes. It emphasizes employee growth through training programs and real-time experience in handling customer queries and technical issues.
Job Description
The Technical Support Executive role involves assisting customers by resolving their technical issues through voice-based support. Candidates will handle inbound and outbound calls, diagnose problems related to software, hardware, or network systems, and provide effective solutions.
This position requires strong communication skills in both Hindi and English, along with basic technical knowledge. Employees will work in rotational shifts and must be comfortable handling customer interactions in a professional and efficient manner.
The role is suitable for individuals interested in IT support, troubleshooting, and customer service operations.
Key Responsibilities
- Handle customer queries and provide technical support over calls
- Diagnose and troubleshoot issues related to hardware, software, and networks
- Provide accurate solutions to customer problems
- Ensure customer satisfaction through effective communication
- Manage customer complaints and provide timely resolutions
- Maintain proper documentation of customer interactions
- Follow standard operating procedures and service guidelines
- Work collaboratively with team members to resolve issues
- Meet performance and quality benchmarks
Required Skills
- Strong communication skills in Hindi and English
- Basic knowledge of technical support and troubleshooting
- Familiarity with hardware, software, and networking concepts
- Ability to handle customer queries efficiently
- Good problem-solving and analytical skills
- Basic understanding of desktop support and L1 support processes
- Ability to work in a fast-paced environment
- Strong interpersonal skills
Eligibility Criteria
Candidates must meet the following requirements:
- Diploma or Bachelor’s degree in any discipline
- Freshers and candidates with up to 2 years of experience can apply
- Strong Hindi and English communication skills are mandatory
- Basic technical knowledge is preferred
- Willingness to work in rotational shifts
- Immediate joiners are preferred
Documents to Carry
- Updated Resume
- Passport Size Photos
- Valid ID Proof (Aadhaar, PAN, etc.)
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 30 March – 20 April 2026 |
| Time | 10:00 AM – 4:30 PM |
| Venue | 41, St Johns Road, Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers apply for the Startek walk-in drive 2026?
Yes, freshers are eligible to apply for this Technical Support role.
2. What languages are required for this job?
Candidates must be fluent in both Hindi and English.
3. What is the salary offered for this position?
The salary ranges between 1.75 LPA and 3 LPA.
4. What is the job location for this role?
The job location is Bengaluru.