TP (Teleperformance) has announced an Off Campus Drive 2026 for the position of Customer Support Specialist in the Banking Voice Process. This is an excellent opportunity for fresh graduates and entry-level job seekers who want to start their career in customer support and the banking domain.
This job is based in Chennai and is suitable for candidates who have good communication skills and are looking for Entry Level Jobs in the BPO industry. Freshers can apply, making it a strong opportunity for those searching for Freshers Jobs and Graduate Jobs in 2026.
About the Company – TP (Teleperformance)
TP (Teleperformance) is a globally recognized outsourcing and customer experience management company. It operates in multiple countries and provides services across banking, telecom, healthcare, retail, and other industries.
The company focuses on delivering high-quality customer support solutions and is known for its structured training programs, global exposure, and career development opportunities. Employees gain experience in handling international processes and customer service operations in a professional environment.
Job Role Overview
The Customer Support Specialist role in the Banking Voice Process involves handling customer calls related to banking services. The selected candidates will be responsible for resolving customer queries, providing accurate information, and ensuring a smooth customer experience.
This role requires strong communication skills, patience, and the ability to handle customer concerns effectively. Candidates will work in rotational shifts and support customers using regional languages.
Job Details
Company Name: TP (Teleperformance)
Job Role: Customer Support Specialist (Banking Voice Process)
Qualification: Any Graduate
Batch: Recent Batches Eligible
Experience: Freshers
Salary: Best in Industry
Job Location: Ambit IT Park, Ambattur / Pattabiram Tidel Park, Chennai
Application Deadline: Apply As Soon As Possible
This is a full-time onsite job with 6 working days per week and 1 rotational week-off. Shift duration is 9 hours including 1-hour break.
Eligibility Criteria
Any graduate from a recognized university can apply. Freshers are eligible for this role. Candidates must have good communication skills and be willing to work in rotational shifts. Immediate joiners are preferred. Applicants should be comfortable speaking at least one regional language such as Malayalam, Hindi, Telugu, Kannada, Bengali, Marathi, or Oriya.
Key Responsibilities
Handle inbound and outbound customer calls in the banking domain
Resolve customer queries and provide accurate information
Assist customers with banking-related service requests
Maintain high-quality customer service standards
Follow banking process guidelines and company policies
Record and update customer interaction details
Ensure timely resolution of customer issues
Work in rotational shifts as per business needs
Skills Required
Good verbal communication skills
Knowledge of regional languages (preferred/required for some roles)
Basic understanding of customer service processes
Problem-solving skills
Active listening ability
Willingness to work in voice process environment
Adaptability to rotational shifts
Teamwork and interpersonal skills
Selection Process
Resume screening
HR interview or telephonic round
Communication assessment
Final interview
Offer and onboarding
Salary and Benefits
Salary is not explicitly mentioned and will be Best in Industry.
Benefits may include training support, career growth opportunities, exposure to banking processes, and experience in a global organization.
Why You Should Apply
This is a great opportunity for freshers who want to start their career in customer support and banking voice process roles. It helps candidates build communication skills, customer handling experience, and industry exposure in a global company like Teleperformance.
Job Preparation Tip
Focus on improving communication skills and practice basic banking terms. Prepare for common customer service interview questions like handling difficult customers and solving real-life service scenarios.
How to Apply for the Job
Step 1 Visit the official company careers page
Step 2 Search for the job role
Step 3 Register or login
Step 4 Fill the application form
Step 5 Upload resume
Step 6 Submit the application
Apply for this Job
Role Customer Support Specialist (Banking Voice Process)
Apply Link Apply for this Job
Important Notes for Candidates
This is an onsite job in Chennai
Candidates must be ready for rotational shifts
Immediate joiners are preferred
Multilingual candidates have an advantage
No work-from-home option is available
Frequently Asked Questions (FAQ)
What is the job role in this drive
Customer Support Specialist in Banking Voice Process
Who can apply
Any graduate freshers can apply
What is the job location
Chennai, Tamil Nadu
Is experience required
No, freshers are eligible
What is the work schedule
6 days working with rotational week-off and 9-hour shift
TP Off Campus Drive 2026 is a strong opportunity for freshers who want to build a career in customer support and banking voice process roles. Interested candidates should apply early and stay updated with the latest jobs in 2026 and upcoming off campus drives.