Equiniti India has announced a Walk-in Drive 2026 for the position of Customer Experience Executive in Chennai. This hiring opportunity is intended for candidates with experience in customer service and international voice support processes. Professionals seeking a full-time role in a US shift environment can attend the walk-in interview during the scheduled dates.
Walk-in Job Overview
- Company Name: Equiniti India
- Job Role: Customer Experience Executive
- Qualification: Any Graduate
- Experience: 1–6 Years
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 1 June – 5 June 2026
- Walk-in Time: 2:00 PM – 4:00 PM
- Employment Type: Full Time, Permanent
About Company
Equiniti India is a business process and technology services organization that supports various operations for the Equiniti Group. The company provides services across customer support, IT development, testing, human resources, payroll, marketing, and operational functions. Operating as a center of excellence, Equiniti India works closely with global teams to deliver efficient business solutions and customer-focused services. The organization manages a wide range of processes and transactions while maintaining operational quality and compliance standards. With a strong focus on service delivery and continuous improvement, Equiniti India offers professionals opportunities to build careers in customer service, business operations, and technology-enabled support functions within an international work environment.
Job Description
Equiniti India is hiring Customer Experience Executives to support shareholder services during US business hours. The selected candidates will be responsible for handling inbound customer interactions through phone calls and email communication while ensuring a high level of service quality.
The role involves assisting shareholders with account-related queries, supporting share purchase and sale requests, and providing accurate information within established service standards. Candidates will also be expected to contribute to team objectives, maintain compliance with organizational policies, and follow operational procedures.
This position requires individuals with strong communication abilities, customer handling skills, and experience in international voice processes. Immediate joiners may receive preference during the selection process.
Key Responsibilities
- Handle inbound calls from shareholders and address their queries.
- Respond to customer emails professionally and accurately.
- Assist customers with share purchase and sale-related requests.
- Provide information within established service standards.
- Escalate complex issues to senior team members when necessary.
- Contribute to team productivity and operational goals.
- Follow company policies, procedures, and compliance requirements.
- Maintain data security and confidentiality standards.
- Ensure quality standards are consistently met.
- Support continuous improvement initiatives within the team.
Required Skills
- Experience in international voice process environments.
- Strong verbal and written communication skills.
- Customer service and relationship management abilities.
- Good problem-solving and analytical skills.
- Ability to manage customer interactions professionally.
- Attention to detail and process adherence.
- Team collaboration and interpersonal skills.
- Ability to work in US shift schedules.
- Basic computer and email handling skills.
Eligibility Criteria
Candidates must possess a graduate degree from a recognized institution. Applicants with 1 to 6 years of experience in customer service, international voice support, customer experience management, or related business process operations are eligible to attend the walk-in drive.
The company is looking for professionals who can communicate effectively with customers, handle service requests efficiently, and maintain high standards of customer satisfaction. Candidates should also be comfortable working in a US shift environment and following operational compliance requirements.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 1 June – 5 June 2026 |
| Time | 2:00 PM – 4:00 PM |
| Venue | Equiniti India – Block 10, 8th Floor, DLF IT Park, 1/124, Mount Poonamallee High Road, Ramapuram, Chennai, Tamil Nadu 600089 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can candidates with international voice process experience apply?
Yes. Candidates with experience in international voice processes are eligible and preferred for this role.
What is the job location for this position?
The role is based in Chennai.
What shift will selected candidates work in?
Selected candidates will work in the US shift schedule.
What documents should applicants carry for the walk-in interview?
Candidates should bring an updated resume, passport-size photographs, valid ID proof, educational certificates, and relevant experience documents.