Atria Convergence Technologies (ACT) Walk-in Drive 2026 for Customer Care Executive | Chennai | 14th May – 16th May 2026
Atria Convergence Technologies (ACT) has announced a Walk-in Drive 2026 for the Customer Care Executive role in Chennai. This hiring opportunity is ideal for candidates with customer service experience who are looking to build their career in the telecom and broadband industry.
The company is looking for energetic and customer-focused professionals with strong communication skills and experience in voice process or telecalling roles. Candidates interested in customer support and inbound or outbound voice operations can attend the walk-in interview during the scheduled dates.
Walk-in Job Overview
- Company Name: Atria Convergence Technologies (ACT)
- Job Role: Customer Care Executive
- Qualification: Any Graduate
- Experience: 0 – 3 Years
- Salary: 2.25 – 3.5 Lacs P.A.
- Job Location: Chennai
- Walk-in Date: 14th May – 16th May 2026
- Walk-in Time: 10:00 AM – 1:30 PM
- Employment Type: Full Time, Permanent
About Company
Atria Convergence Technologies (ACT) is one of India’s leading broadband and cable service providers. The company offers high-speed internet services through Fiber-To-The-Home technology and serves millions of customers across multiple cities in India. ACT is widely recognized for delivering reliable broadband connectivity, digital TV services, and advanced home entertainment solutions.
Headquartered in Bangalore, the company operates across several states including Tamil Nadu, Karnataka, Andhra Pradesh, Telangana, Delhi, Rajasthan, Uttar Pradesh, and Gujarat. ACT focuses on customer satisfaction, innovation, and service excellence. Employees at ACT get opportunities to work in a fast-paced environment while gaining valuable experience in customer support, communication handling, and telecom service operations.
Job Description
ACT is hiring Customer Care Executives through its Walk-in Drive 2026 in Chennai. The selected candidates will be responsible for handling customer interactions, resolving customer concerns, and supporting customers with company products and services.
The role involves inbound and outbound voice process activities, customer account management, telecalling support, and customer relationship handling. Candidates should be comfortable communicating with customers, maintaining service records, and working with internal systems like MS Excel and MS Word.
Applicants should possess excellent communication and interpersonal skills. Candidates who can work rotational shifts and handle customer service operations effectively are preferred.
Key Responsibilities
- Handle inbound and outbound customer calls
- Provide information about company products and services
- Resolve customer queries and concerns professionally
- Maintain accurate customer interaction records
- Support customer account management activities
- Identify and forward potential sales leads to the sales team
- Build and maintain strong customer relationships
- Follow company communication scripts and procedures
- Ensure customer satisfaction through quality service
- Coordinate with internal teams when required
Required Skills
- Excellent communication and interpersonal skills
- Customer handling and customer support abilities
- Experience in inbound and outbound voice process
- Telecalling and domestic BPO knowledge
- MS Excel and MS Word skills
- Strong problem-solving ability
- Ability to maintain customer satisfaction
- Good documentation and reporting skills
- Team collaboration skills
- Ability to work in rotational shifts
Eligibility Criteria
Candidates applying for the ACT Walk-in Drive 2026 should be graduates from any discipline. Applicants with 0 to 3 years of experience in customer service, voice process, telecalling, or BPO support roles are eligible to attend the interview.
Candidates should have experience in inbound or outbound calling processes and must possess strong communication skills. Knowledge of Kannada, English, and Hindi languages will be an added advantage. Applicants should also be comfortable working six days a week with rotational week-offs and rotational day shifts.
The maximum age limit mentioned for this role is 33 years.
Documents to Carry
- Updated Resume
- Passport Size Photos
- ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 14th May – 16th May 2026 |
| Time | 10:00 AM – 1:30 PM |
| Venue | ACT Fibernet – TVH Beliciaa Towers 10th Floor, Tower 1, Block No.94, MRC Nagar, Chennai, Tamil Nadu 600028 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers apply for the ACT Walk-in Drive 2026?
Yes, candidates with 0 to 3 years of experience can apply for the Customer Care Executive role.
What is the salary offered for this position?
The salary offered ranges from 2.25 to 3.5 Lacs P.A.
What qualifications are required for this role?
Candidates should possess a graduation degree in any discipline.
What languages are preferred for this role?
Knowledge of Kannada, English, and Hindi is preferred for the Customer Care Executive position.
