Before the Walk-In

1. Documents Checklist

• Carry original and photocopies of all mandatory documents:

  • Provisional and Degree Certificate (mandatory, no provisional = no entry)

  • Mark sheets (10th, 12th, Graduation)

  • Valid Govt ID (Aadhar, PAN, Voter ID)

  • Updated Resume (2-3 copies)

  • Passport size photos

  • COVID vaccination certificate (if applicable)

Without the provisional and degree certificate, do not attend the drive.

2. Understand the Role

• Know what a Process Executive - Non Voice does: primarily data entry, data validation, and following process instructions.

• Brush up on basic computer skills, especially MS Office (Excel, Word) and typing accuracy.

• Familiarize yourself with basic insurance concepts (as it’s part of the job).

3. Practice Typing and Aptitude

• Improve typing speed and accuracy — use free online typing tests.

• Practice basic aptitude questions (logical reasoning, data interpretation).

• Stay calm and manage your time well during tests.

On the Day of the Walk-In

4. Be Punctual

• Reach the venue before 9:30 AM sharp.

• No entry allowed after 9:30 AM, so plan your commute accordingly.

5. Dress Professionally

• Wear formal or business casual attire.

• Clean and neat appearance boosts confidence and first impression.

6. Stay Positive and Confident

• Greet interviewers politely with a smile.

• When asked, introduce yourself clearly and confidently.

• Be honest and show eagerness to learn.

During the Walk-In Process

7. Follow Instructions Carefully

• Read all instructions thoroughly before starting any test or document submission.

• Double-check your data entries and forms before submission.

8. Manage Your Time

• The entire interview process may last until 6 PM if you pass the first round.

• Plan your meals and breaks accordingly; bring snacks or lunch.

9. Answer Interview Questions Smartly

• Prepare answers for common HR questions:

  • Why do you want to join Cognizant?

  • How do you handle repetitive work?

  • Are you comfortable working night shifts?

• Keep answers concise, polite, and relevant.

Common Mistakes to Avoid

• Arriving late or without mandatory documents (especially provisional certificate)

• Showing nervousness or being disrespectful to interviewers or other candidates

• Ignoring instructions or rushing through tests

  Who Can Attend This Interview

  Candidates who meet the following criteria are eligible to attend the interview for the role of Process Executive – Non Voice Process:

  Eligibility Criteria – Process Executive (Non Voice)

  • Education: Graduates in B.Com, B.B.A/B.M.S, B.A, or B.Sc (any specialization).

  • Documents: Must have provisional certificate or degree certificate.

  • Note: 2025 pass-outs without provisional certificate are not eligible.

  • Experience: Freshers welcome, no prior experience required.

  • Location: Candidates must be from Chennai or nearby.

  • Work: Night shifts mandatory, work from office only (no remote).

  • Skills: Good English communication, basic insurance knowledge (preferred), MS Office proficiency, accurate data entry, strong logical thinking, and ability to follow processes.

  If you have any questions or past Cognizant walk-in experience, please share here.