Firstsource has announced a Mega Walk-in Drive 2026 for fresh graduates who are interested in starting their careers in the customer support and BPO sector. This walk-in opportunity is ideal for entry-level candidates looking to work in an international non-voice process.
The company is inviting eligible candidates to attend the walk-in interview in Chennai between 16 March and 20 March 2026. Candidates with strong communication and typing skills who want to begin their professional journey in the ITES/BPO industry are encouraged to participate in the recruitment drive.
Walk-in Job Overview
- Company Name: Firstsource
- Job Role: Customer Support Associate (International Non-Voice Process)
- Qualification: Bachelor’s Degree / UG Arts & Science Graduates
- Experience: Freshers / 0–1 Year
- Salary: ₹1.25 – ₹2.5 LPA
- Job Location: Chennai (Navallur)
- Walk-in Date: 16 March – 20 March 2026
- Walk-in Time: 10:30 AM – 12:30 PM
- Employment Type: Full Time, Permanent
- No of Openings: 100
About Company
Firstsource Solutions Limited is a leading global provider of Business Process Management (BPM) services and part of the RP-Sanjiv Goenka Group. Established in 2001, the company delivers technology-driven solutions and operational services to organizations across industries such as healthcare, banking, financial services, communications, media, and technology.
With a workforce of more than 30,000 professionals worldwide, Firstsource supports over 200 global clients, including several Fortune 500 companies. The company operates across multiple countries including India, the United States, the United Kingdom, Australia, South Africa, Mexico, and the Philippines. Known for its data-driven strategies and customer-centric solutions, Firstsource focuses on delivering operational efficiency and digital transformation services to help organizations enhance customer experiences and streamline business processes.
Job Description
Firstsource is hiring Customer Support Associates for its international non-voice process. This position is designed for fresh graduates who want to build their career in the BPO and customer service domain. Selected candidates will primarily handle backend customer queries and support operations through digital communication channels.
The role involves responding to customer concerns, processing requests, and maintaining service quality standards while ensuring customer satisfaction. Candidates must demonstrate strong communication abilities, attention to detail, and the ability to work in a fast-paced environment.
This role offers a professional work environment where freshers can gain industry exposure, improve technical and communication skills, and develop long-term career opportunities in the ITES sector.
Key Responsibilities
- Handle customer queries through non-voice support channels
- Provide accurate information and resolve customer concerns effectively
- Maintain high standards of service quality and customer satisfaction
- Process backend support requests and update internal systems
- Follow company guidelines and service procedures
- Ensure timely resolution of customer issues
- Maintain accurate records of customer interactions and requests
Required Skills
- Strong written communication skills
- Good listening and comprehension abilities
- Basic computer knowledge and typing proficiency
- Attention to detail and problem-solving skills
- Ability to work in a team environment
- Willingness to work in rotational or night shifts
- Adaptability to a dynamic work environment
Eligibility Criteria
Candidates applying for this walk-in drive must meet the following eligibility requirements:
- UG Arts and Science graduates from the 2020–2025 batch are eligible
- 2025 graduates with sixth semester results and provisional certificate can attend the interview
- Candidates must not have any active arrears
- Postgraduate candidates are not eligible for this role
- BE or B.Tech graduates are not eligible for this position
- Candidates must be willing to work from the office location in Chennai
- Flexibility to work night shifts and rotational schedules is required
Documents to Carry
Candidates attending the walk-in interview should bring the following documents:
- Updated Resume
- Passport Size Photos
- Valid ID Proof (PAN Card or Aadhaar Card)
- Educational Certificates
- Experience Documents (if applicable)
- Transfer Certificate (Original and Xerox copies)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 16 March – 20 March 2026 |
| Time | 10:30 AM – 12:30 PM |
| Venue | 5th Floor, 4th Block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, Near AGS Bus Stop, Chennai, Tamil Nadu 603103 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers attend the Firstsource Walk-in Drive 2026?
Yes, this walk-in drive is specifically designed for fresh graduates with 0–1 year of experience.
2. What documents should I carry for the walk-in interview?
Candidates should bring an updated resume, passport-size photographs, valid ID proof, educational certificates, and a transfer certificate as required.
3. What is the job location for this role?
The selected candidates will work at the company’s office in Navallur, Chennai.
4. Is prior registration required for the walk-in drive?
Candidates can directly attend the walk-in interview within the specified dates and time window.