Hexaware Technologies is conducting a Walk-in Drive 2026 for Customer Support Executive positions in its Domestic Non-Voice Process team. This hiring drive is open to both freshers and experienced candidates who possess strong communication skills and are interested in building a career in customer support operations.
Walk-in Job Overview
- Company Name: Hexaware Technologies
- Job Role: Customer Support Executive / Senior Executive (Non Voice Process)
- Qualification: Any Graduate
- Experience: 0–5 Years
- Salary: ₹2.25 – ₹3.5 LPA
- Job Location: Chennai
- Walk-in Date: 1st June – 6th June
- Walk-in Time: 10:30 AM – 1:30 PM
- Employment Type: Full Time, Permanent
- No of Openings: 50
About Company
Hexaware Technologies is a global IT services and digital transformation company that helps businesses leverage technology to improve operational efficiency and customer experience. With a strong international presence across multiple countries, the company delivers solutions in cloud computing, automation, artificial intelligence, data management, and customer support services. Hexaware serves clients from various industries and is recognized for its technology-driven approach and employee-focused work culture. The company offers learning opportunities, career development programs, and a collaborative work environment that enables professionals to enhance their skills while contributing to business growth and customer success initiatives.
Job Description
Hexaware Technologies is hiring Customer Support Executives and Senior Executives for its Domestic Non-Voice Process team. The role primarily focuses on handling customer interactions through email and chat support channels while ensuring timely and accurate issue resolution.
The company is looking for candidates who can communicate effectively in written and verbal English, possess strong grammar and sentence construction skills, and maintain professional interactions with customers. Freshers with excellent communication abilities are encouraged to attend the walk-in drive.
Selected candidates will work in a rotational shift environment with a five-day work schedule and rotational weekly offs. Immediate joiners are preferred for this opportunity.
Key Responsibilities
- Handle customer queries through email and chat support channels.
- Provide accurate and timely responses to customer requests.
- Maintain professionalism during customer interactions.
- Resolve customer concerns while ensuring service quality standards.
- Document customer interactions accurately.
- Follow organizational processes and support guidelines.
- Coordinate with internal teams for issue resolution.
- Ensure customer satisfaction through effective communication.
- Meet productivity and performance targets.
- Maintain data confidentiality and process compliance.
Required Skills
- Excellent written and verbal communication skills.
- Strong grammar and sentence construction abilities.
- Good email handling skills.
- Chat support and customer service knowledge.
- Ability to multitask efficiently.
- Strong problem-solving skills.
- Attention to detail and accuracy.
- Basic computer proficiency.
- Ability to work in a fast-paced environment.
- Team collaboration and interpersonal skills.
- Adaptability to rotational work schedules.
- Customer-focused approach.
Eligibility Criteria
Candidates must fulfill the following requirements:
- Any Graduate from a recognized university.
- Candidates with active arrears are not eligible.
- Freshers can apply.
- Experienced candidates with Email Support or Chat Support experience can apply.
- Strong communication skills are mandatory.
- Candidates should be willing to work in a five-day work week with rotational shifts and weekly offs.
- Immediate joiners will be given preference during the selection process.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Government-issued ID Proof
- Educational Certificates and Mark Sheets
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 1st June – 6th June |
| Time | 10:30 AM – 1:30 PM |
| Venue | Hexaware Technologies Ltd, Featherlite The Address, 7th Floor, 200 Feet Radial Road, Pallavaram, Chennai, Tamil Nadu – 600043 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers attend the Hexaware Technologies Walk-in Drive 2026?
Yes. Freshers with strong communication skills are eligible to attend the walk-in interview.
2. What is the salary offered for the Customer Support Executive role?
The salary package mentioned for this position ranges from ₹2.25 lakh to ₹3.5 lakh per annum.
3. What qualifications are required for this recruitment?
Candidates must possess a graduate degree from a recognized university. Applicants with active arrears are not eligible.
4. What type of process is this role associated with?
This opportunity is for a Domestic Non-Voice Process involving customer support through email and chat channels.