Iccs Digx Limited is conducting a Walk-in Drive 2026 for the role of Customer Support Associate in Chennai. This is a great opportunity for freshers and experienced candidates who are looking to start or grow their career in the BPO and customer service industry.
Candidates with strong Tamil communication skills and a basic educational background can directly attend the walk-in interview. With multiple openings and immediate joining opportunities, this drive is ideal for those seeking stable employment in a customer support role.
Walk-in Job Overview
- Company Name: Iccs Digx Limited
- Job Role: Customer Support Associate
- Qualification: Any Graduate / Diploma / ITI
- Experience: 0 – 5 Years
- Salary: ₹50,000 – ₹1.75 Lacs P.A.
- Job Location: Chennai
- Walk-in Date: 4th May – 6th May
- Walk-in Time: 10:00 AM – 6:30 PM
- Employment Type: Full Time, Permanent
- No of Openings: 60
About Company
Iccs Digx Limited is a well-established Business Process Management (BPM) and BPO service provider in India, founded in 2005. The company specializes in delivering customer experience solutions to a wide range of industries including banking, e-commerce, healthcare, telecom, retail, and more.
With over 7,000 professionals and multiple delivery centers across the country, ICCS supports more than 70 clients globally. The company is known for its strong focus on customer satisfaction, operational excellence, and data-driven insights. It provides a collaborative work environment where employees are trained and supported to deliver high-quality service while building long-term careers.
Job Description
The Customer Support Associate will be responsible for handling inbound customer queries and providing efficient support in a domestic BPO environment. The role primarily involves answering calls, addressing customer complaints, and ensuring proper resolution by routing issues to the appropriate departments.
Candidates will be required to communicate effectively in Tamil and use multiple system applications to manage customer interactions. Training will be provided to help candidates understand internal tools and processes. This role is ideal for individuals who are comfortable in voice-based support roles and enjoy interacting with customers.
Key Responsibilities
- Handle inbound customer calls and resolve queries efficiently
- Route customer complaints to relevant departments for resolution
- Maintain clear and accurate communication in Tamil
- Provide prompt and effective solutions to customer issues
- Ensure proper documentation of customer interactions
- Use multiple system applications as part of daily operations
- Deliver high-quality customer service experience
- Follow company guidelines and processes during interactions
Required Skills
- Good communication skills in Tamil (reading and speaking)
- Basic customer handling and problem-solving skills
- Ability to manage inbound voice process effectively
- Strong listening and interpersonal skills
- Willingness to learn new systems and tools
- Ability to handle queries and complaints professionally
- Teamwork and adaptability in a BPO environment
Eligibility Criteria
Candidates must meet the following criteria to attend the walk-in drive:
- Must have completed any degree, diploma, or ITI
- Freshers as well as experienced candidates can apply
- Tamil language proficiency is mandatory
- Immediate joiners are preferred
- Candidates from Tamil medium educational background are also eligible
- Willingness to work in assigned shifts
Documents to Carry
- Updated Resume
- Passport Size Photos
- Valid ID Proof (Aadhar/PAN/Driving License)
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 4th May – 6th May |
| Time | 10:00 AM – 6:30 PM |
| Venue | 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions (FAQs)
Can freshers attend this walk-in drive?
Yes, freshers are eligible to apply for this role. Candidates with 0–5 years of experience can attend.
What is the required qualification for this job?
Candidates should have completed any degree, diploma, or ITI.
Is Tamil language mandatory?
Yes, candidates must be able to speak and read Tamil as the role involves customer interaction in Tamil.
What is the job location?
The job location for this role is Chennai.