ICCS Walkin Drive 2024 | Customer Care Executive

Walkin Drive

Hey there! If you’re looking to kickstart your career as a Customer Care Executive, the ICCS Walkin Drive 2024 might just be the perfect opportunity for you! This batch of walk-ins offers 45 openings for individuals with qualifications ranging from 12th standard to any degree, welcoming freshers and those with up to 1 year of experience. The salary package ranges from 50,000 to 1.25 LPA, promising a competitive remuneration. The event is set to take place in Chennai from the 16th to the 24th of October, making it an excellent chance to take the first step towards a rewarding career in customer service. So, if you’re ready to dive into the world of customer care with enthusiasm, mark your calendars and get set for an exciting journey ahead!

About Company:

ICCS, a Business Process Outsourcing company, proposes to assist your setup by not only executing the typical outsourced BPO services, but by committing to provide the essential support for escalation to next levels. To this end, in capacity of a BPO company, we have worked out a befitting partnership model, wherein we suffice as your operational arm and thus make the growth transformation easier & profitable.

Designation Details:

  • Job Role: Customer Care Executive
  • Qualification: 12/ Any Degree
  • Experience: 0 – 1 years
  • No. of Openings: 45
  • Salary/CTC: 50,000-1.25 LPA
  • Venue Location: Chennai
  • Walk-in Date: 16th October – 24 October

Job Description:

  • Completely Night Shift
  • Handle customer queries via phone calls, emails, or chats in a professional and courteous manner.
  • Resolve customer issues promptly and efficiently to ensure high levels of satisfaction.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams to resolve complex customer complaints.
  • Meet performance targets for call handling time, resolution rates, and quality metrics.

How to Apply for ICCS Walkin Drive ?

If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.