Infosys BPM has announced a Walk-in Drive 2026 for Customer Support roles in Bengaluru. This is a great opportunity for candidates with prior experience in international voice processes who are looking to grow their career in a reputed global organization.
Interested candidates with relevant experience and strong communication skills can attend the walk-in interview and explore exciting career opportunities in the BPM industry.
Walk-in Job Overview
- Company Name: Infosys BPM
- Job Role: Customer Support (International Voice Process)
- Qualification: Full-time Graduates
- Experience: 1–3 Years
- Salary: Best in Industry
- Job Location: Bengaluru
- Walk-in Date: 9th April 2026
- Walk-in Time: 10:00 AM – 2:00 PM
- Employment Type: Full Time, Permanent
About Company
Infosys BPM is a global leader in business process management services and a subsidiary of Infosys Limited. Established in 2002, the company delivers end-to-end BPM solutions to clients across various industries. With operations in over 16 countries and multiple delivery centers worldwide, Infosys BPM focuses on driving efficiency, enhancing customer experience, and enabling digital transformation.
The organization is known for its strong people practices, global work environment, and continuous learning culture. It offers employees opportunities to work with international clients, develop new skills, and grow within the organization. Infosys BPM has also received several industry recognitions for its excellence in service delivery and human resource practices.
Job Description
The Customer Support role at Infosys BPM involves handling international clients through voice and non-voice channels. Candidates will be responsible for delivering high-quality customer service by resolving queries efficiently and maintaining customer satisfaction.
This role requires individuals who are comfortable working in a fast-paced environment, handling customer interactions, and managing multiple communication channels such as calls, chats, and emails.
Key Responsibilities
- Handle customer queries through calls, chat, and email channels
- Provide accurate and timely solutions to customer issues
- Ensure high levels of customer satisfaction through effective communication
- Take ownership of customer problems and resolve them independently
- Maintain professionalism and empathy in all interactions
- Work collaboratively with team members in a dynamic environment
- Ensure each customer interaction adds value and enhances experience
Required Skills
- Excellent communication skills (spoken and written English)
- Experience in handling international clients (mandatory)
- Strong problem-solving and analytical skills
- Ability to work in a 24×7 rotational shift environment
- Good time management and multitasking abilities
- Customer-focused mindset with attention to detail
- Ability to work in a team-oriented and high-energy environment
Eligibility Criteria
Candidates must meet the following eligibility requirements:
- Must be a full-time graduate in any discipline
- Should have 1 to 3 years of experience in customer support or international voice process
- Prior experience handling international clients is mandatory
- Must be willing to work in rotational shifts, including night shifts
- Should be comfortable working from office
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photographs
- Valid Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 9th April 2026 |
| Time | 10:00 AM – 2:00 PM |
| Venue | Bangalore IIPM INFOSYS 41P, 1st Main Rd, next to Tejas, Shanthipura, Phase II, Electronic City, Bengaluru, Karnataka 560100 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Is prior registration required for this walk-in drive?
No specific registration process is mentioned. Candidates can directly attend the walk-in interview.
Can freshers attend this walk-in drive?
No, this opportunity is for candidates with 1 to 3 years of experience in customer support or international voice processes.
What is the job location for this role?
The job location is Bengaluru.
What type of shifts are required for this role?
Candidates must be willing to work in 24×7 rotational shifts, including night shifts.