NOVAC Technology Solutions is conducting a Walk-in Drive 2026 for the role of Customer Care Executive in Chennai. This opportunity is ideal for freshers and candidates with up to 2 years of experience who are looking to build a career in the BPO and customer service domain.
If you have strong communication skills and are interested in handling customer interactions through voice processes, this walk-in drive offers a great platform to begin or grow your professional journey.
Walk-in Job Overview
- Company Name: NOVAC
- Job Role: Customer Care Executive
- Qualification: HSC to Any Degree
- Experience: 0 – 2 Years
- Salary: 2 – 3 LPA (15,000 – 20,000 Take Home)
- Job Location: Chennai (Perungudi)
- Walk-in Date: 30 March – 8 April 2026
- Walk-in Time: 10:00 AM – 2:00 PM
- Employment Type: Full-Time, Permanent
About Company
NOVAC Technology Solutions is a well-known organization specializing in digital transformation and cloud-based services. The company provides innovative technology solutions across industries such as financial services, insurance, digital learning, and immersive technologies. With a strong focus on delivering value through advanced tools and platforms, NOVAC helps businesses improve efficiency and gain a competitive edge.
The organization is known for its commitment to quality, innovation, and customer satisfaction. It also offers a supportive work environment where employees can enhance their skills, particularly in communication, customer handling, and business operations. NOVAC continues to expand its presence by adopting cutting-edge technologies and building long-term relationships with clients.
Job Description
As a Customer Care Executive, you will be responsible for handling customer interactions through inbound and outbound calls. The role involves addressing customer queries, resolving complaints, and ensuring a smooth customer experience.
You will need to apply product and process knowledge while interacting with customers and provide accurate and timely responses. The role requires a professional approach, good listening skills, and the ability to manage customer expectations effectively.
This position is ideal for candidates who are comfortable working in a voice process environment and are willing to join immediately.
Key Responsibilities
- Handle inbound and outbound customer calls efficiently
- Respond to customer queries, requests, and concerns
- Manage and resolve customer complaints professionally
- Apply product and process knowledge while interacting with customers
- Ensure customer satisfaction through timely and accurate responses
- Maintain call quality standards and follow company guidelines
- Record customer interactions and update relevant systems
- Work collaboratively with team members to improve service quality
Required Skills
- Good verbal communication skills
- Basic understanding of customer service processes
- Ability to handle customer interactions professionally
- Problem-solving and complaint-handling skills
- Active listening and interpersonal skills
- Ability to work in a structured and process-driven environment
- Willingness to work in a day shift schedule
Eligibility Criteria
Candidates applying for this role should meet the following criteria:
- Minimum qualification: HSC (Higher Secondary) or any degree
- Freshers and candidates with up to 2 years of experience are eligible
- Candidates should have good communication skills
- Immediate joiners are preferred
- Basic understanding of customer handling is an added advantage
Documents to Carry
Candidates attending the walk-in interview must bring the following documents:
- Updated Resume
- Passport Size Photos
- Valid ID Proof (Aadhar, PAN, etc.)
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 30 March – 8 April 2026 |
| Time | 10:00 AM – 2:00 PM |
| Venue | Novac Technology Solutions, Plot No: 2, 3rd Floor, Industrial Estate, Perungudi, Chennai – 600096 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Who can attend the NOVAC Walk-in Drive 2026?
Candidates with HSC or any degree qualification, including freshers and those with up to 2 years of experience, can attend.
2. What is the salary offered for the Customer Care Executive role?
The salary ranges between 2 LPA to 3 LPA, with a take-home salary of around 15,000 to 20,000 per month.
3. Is prior experience required for this role?
No, freshers can apply. However, candidates with up to 2 years of experience are also eligible.
4. What are the working hours for this role?
The shift timing is from 9:00 AM to 6:30 PM.
5. What type of job role is this?
This is a full-time, permanent role in a voice process under customer service operations.