SAP Off Campus Drive 2024: Hey there! Exciting news for freshers in the tech field! SAP has kicked off its Off Campus Drive for 2024, offering opportunities for Any graduates. The role in focus is Associate Solution Support Engineer, based in Bangalore. If you’re ready to dive into the world of SAP, this could be your chance! Eligible candidates are encouraged to apply and grab this job opportunity. Job seekers keen on this role can find all the key details like registration links, eligibility criteria, job descriptions, and more on the provided page. It’s time to take that next step in your career journey!
About Company:
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Designation Details:
Job Role: Associate Solution Support Engineer
Qualification: Any Graduation
Batch: Any
Location: Bangalore
Experience: Freshers/ Any
Salary: Best In Industry
Job Description:
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you will do:
- Owns and manages concurrent SRs in a ticketing system.
- Provides solutions to technical issues impacting customers’ business processes and their ability to conduct commerce through SAP Ariba applications.
- Adheres to KPIs, especially responsiveness SLAs and productivity goals.
- Reports errors and code defects to development organizations; collaborates to prioritize fixes and validate solutions.
- Maintains personal broad knowledge of product area and deep component expertise.
- Participates in de-escalation plans and situation war rooms to resolve critical product issues impacting customer business operations.
- Collaborates with global support engineers across the product area to drive positive customer outcomes.
- Provides ongoing and timely communication via phone and email to customers regarding the status of their requests.
- Provides on-call support during evenings and weekends as required by a rotational schedule.
What you bring:
- Degree in Information Technology/Computer Science or similar areas Preferred
- Experience in Support, Software Development or Quality Assurance
- Positive attitude and passion towards Customer support
- Experience with one or more of the following:
- Writing SQL queries
- Analyzing logs based on error codes
- Reading Java and object-oriented programming
- Reading JSON (JavaScript Object Notation)
- XML, including SOAP and HTML
- Troubleshooting and debugging common web-browsers
- Using SAP Ariba solutions or SAP MDG Or SAP S4 Hana
- Successfully troubleshoot reported issues by gathering symptoms, narrowing down causes, and finding creative workarounds
- Exceptional written and oral communication skills; ability to listen and work with customers in real-time. Ability to effectively handle difficult and challenging customer interactions; maintain poise and professionalism on every interaction
- Proven ability to manage multiple tasks or projects with changing priorities. Thrives in a fast-paced environment and ability to work cross-culturally
How to Apply for SAP Off Campus Drive 2024?
Step 1: Go through the VisitJobsite entire SAP Off Campus Drive 2024 article.
Step 2: if you are interested and Eligible candidate for this drive.
Step 3: At the end you will find the direct job apply link to proceed.
To Apply for SAP Off Campus Drive Associate Solution Support Engineer Role: Click here
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