Tata Communications Walk-in Drive 2026 for Junior Customer Service Executive | Chennai | 7th May 2026
Tata Communications is organizing a Walk-in Drive 2026 in Chennai for the role of Junior Customer Service Executive. This opportunity is ideal for fresh graduates or candidates with up to one year of experience who are looking to start their career in the telecom and networking domain.
Walk-in Job Overview
Company Name: Tata Communications
Job Role: Junior Customer Service Executive
Qualification: B.E. / B.Tech
Experience: 0 – 1 Year
Salary: Best in Industry
Job Location: Chennai
Walk-in Date: 7th May 2026
Walk-in Time: 11:00 AM – 2:00 PM
Employment Type: Full Time, Permanent
About Company
Tata Communications is a leading global digital ecosystem enabler that supports enterprises in their digital transformation journey. The company provides a wide range of services including cloud computing, network services, mobility solutions, Internet of Things (IoT), and cybersecurity. With a presence in over 190 countries, Tata Communications plays a key role in connecting businesses worldwide through its extensive global network infrastructure. The company serves a large number of Fortune 500 organizations and is known for delivering reliable, scalable, and secure communication solutions. Its focus on innovation and customer-centric services makes it a preferred employer in the telecom and IT services sector.
Job Description
The Junior Customer Service Executive will be responsible for managing telecom service delivery and ensuring smooth coordination with internal teams and external stakeholders. This role involves handling international customer requirements, managing order processes, and ensuring service-level agreements (SLAs) are met.
Candidates will work in a UK shift environment and will be expected to support telecom operations, coordinate with suppliers, and manage service delivery workflows. The role requires strong communication skills, logical thinking, and the ability to handle customer interactions efficiently.
Key Responsibilities
- Support delivery of telecom services to international customers
- Manage end-to-end order lifecycle and ensure timely execution
- Coordinate with suppliers for service delivery and resource allocation
- Monitor installations and ensure they meet agreed SLAs
- Handle escalation management when projects face delays or issues
- Maintain regular communication with customers and provide updates
- Track performance metrics and ensure adherence to KPIs
- Assist in resolving operational issues and service disruptions
- Collaborate with internal teams to ensure smooth workflow
Required Skills
- Strong written and verbal communication skills
- Basic knowledge of telecom networks and protocols
- Understanding of telecom/ISP domain concepts
- Familiarity with Microsoft Office tools
- Good coordination and logical problem-solving abilities
- Ability to manage multiple tasks and priorities
- Strong teamwork and collaboration skills
- Customer-focused mindset with attention to detail
- Willingness to work in UK shift timings
Eligibility Criteria
Candidates interested in attending the walk-in drive must meet the following requirements:
- Bachelor’s degree in Engineering (B.E. / B.Tech) in relevant disciplines such as Electronics, Communication, or related fields
- 0 to 1 year of experience in telecom or ISP domain
- Basic understanding of telecom standards and networking concepts
- Good communication and interpersonal skills
- Ability to work in rotational or UK shift environments
- Willingness to learn and adapt in a dynamic work environment
Documents to Carry
- Updated Resume
- Passport Size Photos
- ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 7th May 2026 |
| Time | 11:00 AM – 2:00 PM |
| Venue | Tata Communications Transformation Services, Karuna Conquest IT Park, Plot No 7, 8th Floor, MTH Road, Ambattur Industrial Estate, Chennai – 600058 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers attend this walk-in drive?
Yes, candidates with 0 to 1 year of experience are eligible to attend.
2. What is the required qualification for this role?
Candidates must have a B.E. or B.Tech degree in a relevant engineering field.
3. What shift will the selected candidates work in?
The role requires working in UK shift timings.
4. What is the job location?
The job location is Chennai.
