TP has announced a Walk-in Drive 2026 for the position of Email Support Executive in Chennai. This hiring drive is aimed at candidates interested in non-voice customer support operations. Both eligible freshers and experienced professionals can explore this opportunity to work in an international customer support environment.
Walk-in Job Overview
- Company Name: TP
- Job Role: Email Support Executive
- Qualification: Any Graduate
- Experience: 1–3 Years
- Salary: ₹3 – ₹4.5 LPA
- Job Location: Chennai
- Walk-in Date: 1 June – 19 June 2026
- Walk-in Time: 2:00 PM – 4:00 PM
- Employment Type: Full Time, Permanent
- No of Openings: 60
About Company
TP is a global business services organization that provides customer experience management, digital solutions, and operational support services to clients across various industries. With decades of industry experience, the company serves organizations worldwide through technology-enabled customer engagement and business process services. TP operates across multiple countries and supports clients through multilingual customer service, digital transformation initiatives, and back-office operations. The company works with leading enterprises and delivers solutions designed to improve customer satisfaction and operational efficiency. Its workforce supports a broad range of industries, making it a recognized employer in the customer service and business process management sector.
Job Description
TP is hiring Email Support Executives to manage customer interactions through email and chat-based support channels. The role involves assisting customers, responding to queries, resolving concerns, and maintaining high service standards through written communication.
Candidates should possess strong English communication skills and the ability to handle customer requests professionally. The position is part of a non-voice customer support process and requires individuals who can work effectively in rotational shifts. Applicants with previous experience in customer support processes will be preferred; however, eligible candidates with relevant communication abilities may also be considered.
Selected candidates will work in a dynamic customer service environment focused on delivering timely and accurate responses to customer inquiries.
Key Responsibilities
- Handle customer queries through email and chat support channels.
- Provide accurate and timely responses to customer requests.
- Resolve customer concerns while maintaining service quality standards.
- Document interactions and update relevant systems.
- Ensure professional written communication with customers.
- Follow company guidelines and process requirements.
- Meet productivity and quality targets.
- Coordinate with internal teams when escalation support is required.
- Maintain customer satisfaction through effective issue resolution.
Required Skills
- Strong written and verbal English communication skills.
- Good email drafting and communication abilities.
- Knowledge of customer service practices.
- Ability to work in a non-voice support environment.
- Basic computer and typing skills.
- Strong attention to detail.
- Problem-solving and analytical abilities.
- Ability to work in rotational shifts.
- Teamwork and interpersonal communication skills.
Eligibility Criteria
Candidates must possess a graduate degree from a recognized institution. Applicants with 1 to 3 years of experience in customer support, email support, chat support, or international process environments are preferred.
The company is looking for candidates with strong English communication skills and the ability to handle customer interactions professionally. Individuals should be comfortable working in rotational day and night shifts as part of a 24×7 support environment. Candidates who can manage customer communications effectively and maintain service quality standards will be suitable for this role.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 1 June – 19 June 2026 |
| Time | 2:00 PM – 4:00 PM |
| Venue | Ambit IT Park, Teleperformance TP, Ambattur, Chennai, Tamil Nadu |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend the TP Walk-in Drive 2026?
The notification mentions that both freshers and experienced candidates interested in email and chat support processes can apply. However, the listed experience requirement is 1–3 years.
What is the salary offered for the Email Support Executive role?
The salary offered for this position ranges between ₹3 LPA and ₹4.5 LPA.
What type of process is involved in this role?
This is a non-voice customer support role involving email and chat-based interactions.
What is the job location for this opportunity?
The selected candidates will be based in Chennai.