Teleperformance has announced a Walk-in Drive 2026 for the role of International Non-Voice Customer Support Executive in Chennai. This opportunity is ideal for candidates with experience in international email and chat support who are looking to build a career in the BPM and BPO industry.
Candidates with strong English communication skills and experience in customer support operations are encouraged to attend the walk-in interview. Immediate joiners will be preferred for this hiring process.
Walk-in Job Overview
- Company Name: Teleperformance
- Job Role: International Non-Voice (Email and Chat Support)
- Qualification: Any Graduate (UG & PG)
- Experience: 1 – 3 Years
- Salary: ₹2 – ₹4 LPA
- Job Location: Chennai, Tamil Nadu
- Walk-in Date: 9th May – 20th May 2026
- Walk-in Time: 12:00 PM – 3:30 PM
- Employment Type: Full Time, Permanent
- No of openings: 100
About Company
Teleperformance is a globally recognized digital business services organization specializing in customer experience management, technical support, and business process outsourcing solutions. The company serves clients across multiple industries and operates in numerous countries worldwide.
Teleperformance is known for providing customer support services in various languages and delivering technology-enabled solutions for global businesses. The organization offers opportunities for career development, skill enhancement, and exposure to international processes. With a strong focus on operational excellence and employee growth, Teleperformance continues to be one of the preferred employers in the customer support and BPM industry.
Job Description
The company is hiring Customer Service Executives for International Email and Chat Support processes. Selected candidates will handle customer interactions through non-voice communication channels such as email and chat while ensuring high-quality customer service.
Candidates will be responsible for resolving customer queries, providing accurate information, and maintaining professional communication standards. The role requires strong typing ability, communication skills, and the capability to work in rotational shifts including night shifts.
Immediate joiners with prior experience in international non-voice processes will have an advantage during the selection process.
Key Responsibilities
- Handle customer queries through email and chat support channels.
- Provide accurate and timely resolutions to customer concerns.
- Maintain professional communication with international customers.
- Ensure customer satisfaction through quality support services.
- Follow company guidelines and process standards.
- Manage customer interactions efficiently within defined timelines.
- Work collaboratively with team members and supervisors.
- Maintain data accuracy while handling support requests.
- Adapt to rotational shift schedules and business requirements.
Required Skills
- Good English communication skills
- International email support experience
- Chat support handling skills
- Typing and written communication ability
- Customer support knowledge
- Non-voice process experience
- Ability to work in rotational shifts
- Problem-solving and customer handling skills
- Basic computer knowledge
- Time management and multitasking ability
Eligibility Criteria
Candidates applying for this Walk-in Drive 2026 should meet the following criteria:
- Applicants must hold any undergraduate or postgraduate degree.
- Candidates should have 1 year or more experience in international email or chat support processes.
- Strong English communication skills are mandatory.
- Immediate joiners will be preferred.
- Candidates should be comfortable working in a 24/7 rotational shift environment including night shifts.
- Applicants must be willing to work in a full-time permanent role.
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 9th May – 20th May 2026 |
| Time | 12:00 PM – 3:30 PM |
| Venue | AMBIT IT PARK, Ambattur, Chennai |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend the walk-in interview?
No, this role requires candidates with at least 1 year of experience in international email or chat support processes.
What qualification is required for this role?
Candidates with any undergraduate or postgraduate degree are eligible to apply.
What is the salary offered for this position?
The salary offered for this role ranges between ₹2 LPA to ₹4 LPA depending on experience and skills.
Is this a voice or non-voice process?
This is an International Non-Voice process focused on email and chat support.
Are rotational shifts required for this role?
Yes, candidates must be flexible to work in rotational shifts including night shifts in a 24/7 work environment.
