TP has announced a Walk-in Drive 2026 for Chat Process Executive roles in Chennai. This is a good opportunity for graduates and candidates with customer support experience who are interested in non-voice process jobs in the BPM and BPO industry.
The company is hiring candidates for customer support and web chat operations. Applicants with good English communication skills and experience in chat or email support processes are encouraged to attend the walk-in interview.
Walk-in Job Overview
- Company Name: TP
- Job Role: Chat Process Executive / Customer Support Executive
- Qualification: Any Graduate
- Experience: 0–1 Years
- Salary: ₹2.25 – ₹3 LPA
- Job Location: Chennai
- Walk-in Date: 14 May 2026 – 29 May 2026
- Walk-in Time: 10:30 AM – 3:00 PM
- Employment Type: Full Time, Permanent
About Company
TP is a global digital business services organization that provides customer experience and operational support solutions to businesses worldwide. With decades of experience across multiple countries, the company supports clients through intelligent human and AI-powered operational services.
The organization serves businesses across several industries and delivers customer support in multiple languages and regions. TP is known for its collaborative work culture, employee engagement programs, and career development opportunities. The company has also received recognition as one of the world’s best workplaces for maintaining an inclusive and employee-friendly environment. Employees at TP gain exposure to customer service operations, communication management, and modern support technologies.
Job Description
The company is looking for Chat Process Executives to support customer service operations through non-voice communication channels. Selected candidates will handle customer queries through web chat and email support processes while maintaining professional communication standards.
Applicants should possess good English communication skills and should be comfortable working rotational day shifts. The role requires candidates to interact with customers, provide timely issue resolution, and ensure a positive customer experience.
This opportunity is suitable for freshers as well as candidates with up to one year of experience in customer support, chat process, or non-voice process roles. Candidates with previous experience in customer handling or communication support processes may receive preference during the selection process.
Key Responsibilities
- Handle customer support through chat and non-voice processes.
- Respond to customer queries professionally and accurately.
- Provide issue resolution and support through web chat and email communication.
- Maintain customer satisfaction during interactions.
- Follow company communication and service guidelines.
- Escalate unresolved issues to appropriate internal teams when required.
- Maintain proper records of customer interactions and support activities.
- Work effectively in rotational shifts and team environments.
Required Skills
- Good English communication skills
- Customer support abilities
- Web chat process knowledge
- Non-voice process handling skills
- Email communication skills
- Problem-solving abilities
- Team collaboration skills
- Basic computer knowledge
- Ability to work in rotational shifts
Eligibility Criteria
Candidates interested in attending the walk-in interview should meet the following eligibility requirements:
- Candidates with graduation in any discipline are eligible.
- Freshers and candidates with up to 1 year of experience can apply.
- Applicants should have good English communication skills.
- Candidates with chat process, customer support, or email process experience will have an advantage.
- Applicants should be willing to work rotational day shifts and rotational week-offs.
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 14 May 2026 – 29 May 2026 |
| Time | 10:30 AM – 3:00 PM |
| Venue | Ambit IT Park Ground Floor, Teleperformance, 3rd Gate, Chennai |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers apply for the Chat Process Executive role?
Yes, freshers and candidates with up to 1 year of experience are eligible to apply for this walk-in opportunity.
What qualification is required for this role?
Candidates with graduation in any discipline can apply for the Chat Process Executive position.
What type of process is involved in this role?
This is primarily a non-voice customer support role involving web chat and email process handling.
What documents should candidates carry for the interview?
Applicants should bring an updated resume, passport-size photos, valid ID proof, educational certificates, and experience documents if applicable.
