TP has announced a Mega Walk-in Drive 2026 for Non-Voice Customer Support roles in Chennai. The company is hiring experienced candidates for its domestic chat process in the telecom domain. Applicants with BPO experience, strong communication skills, and typing proficiency can attend the direct walk-in interview during the scheduled dates.
Walk-in Job Overview
- Company Name: TP
- Job Role: Non-Voice Customer Support – Chat Process
- Qualification: Any Graduate / Any Postgraduate
- Experience: Minimum 1 Year
- Salary: ₹2.25 LPA – ₹2.5 LPA
- Job Location: Chennai
- Walk-in Date: 29 May – 20 June 2026
- Walk-in Time: 10:30 AM – 3:00 PM
- Employment Type: Full Time, Permanent
About Company
TP is a global digital business services company specializing in customer experience management, business process outsourcing, and digital transformation services. The company operates across multiple countries and supports businesses in industries including telecom, banking, healthcare, travel, retail, and technology.
With decades of experience in customer engagement and operational support, TP delivers multilingual customer service solutions through voice, chat, email, and AI-driven platforms. The organization is recognized for its employee-friendly work culture, skill development initiatives, and career growth opportunities. TP continues to expand its operations globally by providing innovative customer support solutions and maintaining high service standards for clients worldwide.
Job Description
TP is hiring candidates for its Non-Voice Domestic Chat Process in the telecom sector. Selected candidates will handle customer support activities through chat, email, and web-based communication platforms. The role requires professionals who can provide quick and accurate responses to customer queries while maintaining service quality standards.
Applicants should possess good written and verbal communication skills in English along with basic telecom process knowledge. Candidates must also have typing proficiency and the ability to draft professional emails. Immediate joiners with prior BPO experience will be preferred for this walk-in drive.
Key Responsibilities
- Handle customer queries through web chat and email support
- Provide accurate resolutions within defined timelines
- Maintain proper records of customer interactions using CRM tools
- Ensure customer satisfaction through effective communication
- Respond to telecom-related customer issues professionally
- Follow organizational guidelines and quality standards
- Coordinate with internal teams when required for issue resolution
- Maintain productivity and service-level targets assigned by the company
Required Skills
- Good written and verbal communication skills in English
- Experience in non-voice or chat support processes
- Typing proficiency with good accuracy
- Knowledge of email drafting and customer handling
- Basic understanding of telecom processes
- Ability to work in rotational shifts
- Customer service and problem-solving skills
- Familiarity with CRM systems and support tools
Eligibility Criteria
Candidates with any undergraduate or postgraduate degree can apply for this walk-in drive. Applicants must have at least one year of experience in BPO, non-voice, email support, or chat support processes. Candidates with strong communication abilities and customer service orientation will have an advantage during the selection process.
The company is looking for immediate joiners who are flexible to work in rotational shifts between 7 AM and 12 AM. Applicants should also possess basic computer knowledge and professional communication skills suitable for handling customer interactions.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 29 May – 20 June 2026 |
| Time | 10:30 AM – 3:00 PM |
| Venue | 82/30, AMBIT IT PARK, Ambattur Industrial Estate 2nd Main Road, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu – 600058 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Who can apply for this TP Walk-in Drive 2026?
Candidates with any degree and a minimum of one year of BPO or non-voice process experience can apply.
Is prior chat support experience mandatory?
Candidates with experience in chat support, email support, or non-voice customer service processes are preferred for this role.
What are the shift timings for this position?
The role involves rotational shifts scheduled between 7 AM and 12 AM.
What documents should candidates bring for the walk-in interview?
Applicants should carry an updated resume, passport-size photographs, ID proof, educational certificates, and experience documents if applicable.