Tech Mahindra is conducting a Walk-in Drive 2026 in Chennai for the role of Customer Support Associate under the Tamil Voice Process. This opportunity is suitable for experienced candidates seeking a domestic BPO voice role in an e-commerce support environment.
Eligible candidates who meet the language and experience criteria can attend the walk-in interview during the scheduled dates.
Walk-in Job Overview
- Company Name: Tech Mahindra
- Job Role: Customer Support Associate (Tamil Voice Process)
- Qualification: Graduates / Undergraduates
- Experience: Minimum 6 Months Experience (0 – 3 Years Overall)
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 28 February 2026 – 8 March 2026
- Walk-in Time: 10:00 AM – 6:00 PM
- Employment Type: Full Time, Permanent
- Industry Type: BPM / BPO
- Department: Customer Success, Service & Operations
- Role Category: Voice / Blended
- Openings: 50
- Process Type: Domestic Voice – E-Commerce
- Mode of Work: Work from Office
- Working Days: 6 Days a Week
- Shift: Rotational Shift with Rotational Week Off
- Age Limit: Up to 30 Years
About Company
Tech Mahindra is a leading Indian multinational IT services and consulting company and part of the Mahindra Group. With operations across multiple countries, the organization provides technology-driven solutions across industries including telecommunications, digital transformation, and business process outsourcing.
In the BPM and BPO segment, Tech Mahindra delivers customer support and operational services to both domestic and international clients. The company emphasizes service quality, structured processes, and professional growth opportunities for employees. Through its voice and non-voice operations, Tech Mahindra supports a wide range of clients in the e-commerce and customer engagement space.
Job Description
Tech Mahindra is hiring Customer Support Associates for a domestic Tamil Voice Process in the e-commerce domain. The role involves handling inbound customer calls and resolving queries related to e-commerce services.
Candidates will be responsible for providing prompt and accurate support to customers while maintaining service quality standards. The position requires strong Tamil communication skills along with basic English proficiency.
This is a work-from-office role with rotational shifts and weekly offs. Employees are required to log in for 9 hours per day, which includes 8 hours of productivity and 1 hour of break time.
The company is seeking experienced male candidates with a minimum of six months of relevant experience in voice or BPO processes.
Key Responsibilities
- Handle inbound customer calls in Tamil for e-commerce support.
- Address customer queries and provide appropriate resolutions.
- Ensure customer satisfaction through professional communication.
- Maintain accurate records of customer interactions.
- Follow defined process guidelines and quality standards.
- Escalate complex issues to higher authorities when required.
- Meet productivity and performance targets set by the organization.
Required Skills
- Strong communication skills in Tamil.
- Basic English communication skills.
- Prior experience in voice or domestic BPO process (minimum 6 months).
- Good listening and problem-solving abilities.
- Ability to work in rotational shifts.
- Customer service orientation.
- Basic computer knowledge.
Eligibility Criteria
Candidates must meet the following eligibility conditions:
- Graduates or undergraduates are eligible.
- Minimum 6 months of relevant voice process experience is mandatory.
- Only experienced male candidates are eligible.
- Age limit up to 30 years.
- Must be willing to work from office.
- Should be comfortable working in rotational shifts and weekly offs.
Candidates who meet the above requirements can attend the Tech Mahindra Walk-in Drive 2026 during the specified dates.
Documents to Carry
Candidates attending the walk-in interview must bring:
- Updated Resume
- Passport Size Photos
- Government ID Proof (Aadhaar, PAN, Passport, etc.)
- Educational Certificates (Original and Copies)
- Experience Documents (if applicable)
Ensure all required documents are available for verification during the interview process.
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 28 February 2026 – 8 March 2026 |
| Time | 10:00 AM – 6:00 PM |
| Venue | SBC Tech Park, MTH Road, Ambattur, Chennai, Tamil Nadu 600058 |
| Registration / Official Link | Visit official website |
Frequently Asked Questions
1. Is prior experience mandatory for this role?
Yes, a minimum of six months of experience in a voice or BPO process is required.
2. What languages are required for the Tamil Voice Process?
Strong Tamil communication skills and average English proficiency are required.
3. What is the work mode for this position?
This is a Work from Office role based in Chennai.
4. What are the working hours and shifts?
The job follows rotational shifts with 9 hours of login per day (including break) and rotational weekly offs.
Tech Mahindra Walk-in Drive 2026 provides an opportunity for experienced candidates to join a domestic voice process in the e-commerce sector. Eligible applicants should attend the interview within the specified dates with the necessary documents.