Tech Mahindra is conducting a Walk-in Drive 2026 in Chennai for Customer Support Associate roles in the domestic voice process. This is an excellent opportunity for freshers and candidates with minimal experience to start or grow their careers in the BPO industry.
Walk-in Job Overview
- Company Name: Tech Mahindra
- Job Role: Customer Support Associate (Voice Process)
- Qualification: Undergraduate / Graduation in any discipline
- Experience: Freshers / 0–1 Year (Minimum 6 months preferred for experienced candidates)
- Salary: ₹13,900 – ₹15,600 Take Home per month
- Job Location: Chennai
- Walk-in Date: 3rd – 20 May 2026
- Walk-in Time: 10:00 AM – 6:00 PM
- Employment Type: Full-Time, Contractual
About Company
Tech Mahindra is a leading multinational technology company and part of the Mahindra Group. Headquartered in Pune, India, the company operates in over 90 countries with a workforce of more than 150,000 employees. It provides IT services, consulting, and business process outsourcing solutions to global clients. Tech Mahindra is known for delivering innovative digital transformation services across industries such as telecommunications, healthcare, banking, and retail. The company has built a strong reputation for customer-centric solutions and is consistently ranked among the top IT firms in India. Its work culture emphasizes continuous learning, collaboration, and growth opportunities for employees at all levels.
Job Description
Tech Mahindra is hiring Customer Support Associates for a domestic inbound voice process focused on the e-commerce domain. This is a work-from-office role where candidates will handle customer queries, provide resolutions, and ensure customer satisfaction through effective communication.
The role involves working in rotational shifts with weekly offs and requires candidates to be flexible with schedules. The position is ideal for individuals who are comfortable handling customer interactions and have basic communication skills in Malayalam and English.
Key Responsibilities
- Handle inbound customer calls related to e-commerce services
- Provide accurate information and resolve customer queries
- Maintain high levels of customer satisfaction
- Follow company guidelines and service protocols
- Escalate complex issues to higher authorities when required
- Maintain records of customer interactions and transactions
- Adapt to rotational shifts and work schedules
Required Skills
- Proficiency in Malayalam (mandatory)
- Basic understanding of English communication
- Good verbal communication skills
- Ability to handle customer queries professionally
- Basic computer knowledge
- Strong listening and problem-solving skills
- Willingness to work in a fast-paced environment
Eligibility Criteria
Candidates applying for this Walk-in Drive 2026 must meet the following criteria:
- Must be an undergraduate or graduate in any discipline
- Freshers and candidates with at least 6 months of experience can apply
- Age limit up to 30 years
- Must be comfortable working in rotational shifts
- Should be available for immediate joining
- Must have Malayalam language proficiency
Documents to Carry
Applicants attending the walk-in interview must bring the following documents:
- Updated Resume
- Passport Size Photos
- Valid ID Proof (Aadhaar, PAN, etc.)
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 29 April – 20 May 2026 |
| Time | 10:00 AM – 6:00 PM |
| Venue | No. 90/B1, Madras Tiruvallur High Road, Sai Nagar, Ambattur Industrial Estate, Chennai – 600058 |
| Registration / Official Link | Visit official website |
Frequently Asked Questions
1. Is prior registration required for this walk-in drive?
No prior registration is required. Candidates can directly attend the walk-in interview within the given dates and time.
2. Can freshers apply for this role?
Yes, freshers are eligible to apply. Candidates with up to 1 year of experience are also welcome.
3. What documents should I carry for the interview?
You should bring an updated resume, passport-size photos, valid ID proof, educational certificates, and experience documents if applicable.
4. What is the job location for this role?
The job location for this position is Chennai.