HCLTech has announced a walk-in drive for multiple roles in Insurance Operations. This is a great opportunity for candidates with relevant experience in insurance, pensions, and financial services to join a leading global IT services company.
The walk-in drive is scheduled for April 25, 2026, and candidates meeting the eligibility criteria can directly attend the interview.
Walk-in Job Overview
Company Name: HCLTech
Job Role: Analyst / Associate / Team Lead – Insurance Operations
Qualification: Bachelor’s Degree (Finance or related field preferred for specific roles)
Experience: 1 to 10 Years
Salary: Best in Industry
Job Location: Chennai (Navallur)
Walk-in Date: 25 April 2026
Walk-in Time: 12 PM to 3 PM
Employment Type: Full Time
About Company
HCLTech is a globally recognized IT services and consulting company with operations in over 60 countries. With a workforce of more than 200,000 professionals, the company specializes in digital transformation, engineering, cloud, and AI-driven solutions. HCLTech delivers innovative services across industries including financial services, healthcare, manufacturing, telecom, and retail. Known for its strong focus on technology and customer-centric approach, the company provides excellent career growth opportunities, a collaborative work environment, and exposure to global projects. It continues to be a preferred employer for professionals seeking stability and long-term career development in the IT and business services sector.
Job Description
HCLTech is hiring for multiple roles in Insurance Operations, specifically focusing on UK Life and Pension processes. These are non-voice roles that involve handling backend operations, customer servicing, and financial process management.
The available roles include:
- Pensions
- Approved Retirement Fund (ARF)
- Savings & Investments
- Individual Personal Retirement Savings Accounts (IP – IE)
- Team Lead – Operations
Candidates will work in a structured environment handling insurance-related transactions, customer requests, and financial processing activities while ensuring compliance with UK regulations.
Key Responsibilities
- Handle insurance operations such as claims processing, policy servicing, and alterations
- Manage customer enquiries and respond professionally in written format
- Perform backend processing tasks with high accuracy and efficiency
- Maintain compliance with UK insurance regulations and company policies
- Process retirement fund transactions including payments, surrenders, and fund switches
- Ensure timely updates and accurate data entry in internal systems
- Coordinate with internal teams for case handling and workflow management
- Monitor service quality and maintain productivity standards
- Resolve customer complaints and support continuous process improvement
- For Team Lead role: supervise operations, manage team performance, and handle escalations
Required Skills
- Strong written communication skills
- Knowledge of insurance operations and financial services
- Good understanding of life insurance, pensions, or investment products
- Strong analytical and problem-solving abilities
- Attention to detail and accuracy in processing
- Good customer handling skills
- Proficiency in MS Excel and data handling
- Ability to work in UK shift timings
- Team collaboration and coordination skills
- Experience in claims, servicing, or financial operations is preferred
Eligibility Criteria
Candidates must meet the following criteria to be eligible:
- Bachelor’s degree in Finance, Business, or related field (mandatory for some roles)
- Experience ranging from 1 to 10 years depending on the role
- For specialized roles (Pensions, ARF, Savings & Investments), 1–3 years of relevant experience required
- For Team Lead role, 6–12 years of experience with leadership exposure required
- Knowledge of UK insurance processes is highly preferred
- Strong communication and customer service skills
- Willingness to work in rotational or UK shifts
- Ability to work in a 5-day Work From Office model
Documents to Carry
- Updated Resume
- Passport Size Photos
- Valid ID Proof (Aadhar, PAN, etc.)
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 25 April 2026 |
| Time | 12 PM to 3 PM |
| Venue | HCL Tech, ETA 3 Block, Techno Park, Special Economic Zone, 33 Rajiv Gandhi Salai, Navallur, Chengalpattu, Tamil Nadu 603103 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend this walk-in drive?
No, this opportunity is mainly for candidates with relevant experience in insurance or financial operations.
What type of roles are available in this drive?
Roles include Analyst, Associate, and Team Lead positions in Insurance Operations such as Pensions, ARF, and Savings & Investments.
What shift will employees work in?
Candidates should be flexible to work in UK shift timings.
What is the job location for this role?
The job location is Chennai, specifically Navallur.