HCLTech is conducting a Walk-in Drive 2026 in Chennai for the position of Process Associate in the Banking Voice Process. This opportunity is open to fresh graduates who are looking to start their careers in the IT services and customer support industry.
Candidates with strong communication and interpersonal skills are encouraged to attend the walk-in interview. The role offers exposure to international processes and the opportunity to work in a dynamic global organization.
Walk-in Job Overview
Company Name: HCLTech
Job Role: Process Associate – Banking Voice Process
Qualification: Any Degree (UG/PG) – Non-Engineering Streams
Experience: Freshers / Entry Level
Salary: Best in Industry
Job Location: Chennai, Tamil Nadu
Walk-in Date: 10 March 2026
Walk-in Time: 11:00 AM – 3:00 PM
Employment Type: Full-Time
About Company
HCLTech is a global technology company that delivers digital, engineering, cloud, and AI-driven solutions to organizations across multiple industries. With operations spanning more than 60 countries and a workforce exceeding 200,000 professionals, the company provides technology services to sectors such as financial services, healthcare, manufacturing, telecommunications, retail, and public services.
The organization focuses on innovation and customer-centric technology solutions while helping enterprises accelerate digital transformation. HCLTech’s services include IT consulting, software development, infrastructure management, and business process services. By combining advanced technologies with deep industry expertise, the company supports global clients in improving operational efficiency and business growth. Working at HCLTech provides employees with international exposure, professional training, and opportunities to build long-term careers in the technology and services sector.
Job Description
HCLTech is hiring Process Associates for its Banking Voice Process to support customer service operations. The role involves handling customer interactions through voice support, resolving queries related to banking services, and ensuring a positive customer experience.
Selected candidates will work in a dynamic customer support environment and collaborate with internal teams to address customer concerns effectively. The position requires excellent communication skills and the ability to work in flexible shifts.
Key Responsibilities
- Handle inbound and outbound customer calls related to banking services.
- Address customer queries and provide accurate information regarding products and services.
- Maintain high standards of customer satisfaction through effective communication.
- Document customer interactions and update records in the system.
- Follow company guidelines and service standards during customer interactions.
- Escalate complex issues to the appropriate department when required.
- Work collaboratively with team members to achieve service targets.
Required Skills
- Strong verbal communication skills in English.
- Good interpersonal and customer service skills.
- Ability to work in a fast-paced customer support environment.
- Willingness to work in UK shift or rotational shifts.
- Basic computer knowledge and typing skills.
- Problem-solving ability and attention to detail.
Eligibility Criteria
Candidates applying for this role must have completed their graduation in any non-engineering discipline. Both undergraduate and postgraduate candidates are eligible to apply. Candidates with academic backlogs may also attend the walk-in interview.
However, engineering graduates such as B.E., B.Tech, and candidates with technical postgraduate degrees including MCA, MSc Computer Science, and MSc IT are not eligible for this role.
Students completing postgraduate programs in 2025 such as MBA, MA, MSc, or M.Com are eligible to participate in the interview process.
Applicants should possess strong communication skills and must be comfortable handling voice-based customer support operations. They should also be open to working flexible shifts including night shifts based on project requirements.
Documents to Carry
Candidates attending the walk-in interview should bring the following documents:
- Updated Resume
- Passport Size Photos
- Valid Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Candidates are advised not to carry laptops to the interview location.
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 10 March 2026 |
| Time | 11:00 AM – 3:00 PM |
| Venue | HCL Technologies – AMB 6, South Phase, Ambattur Industrial Estate, 8 Madras Thiruvallur High Road, Ambattur, Chennai, Tamil Nadu |
| Registration / Official Link | Visit official website |
Frequently Asked Questions
1. Can freshers attend the HCLTech Walk-in Drive 2026?
Yes, this walk-in drive is specifically open to fresh graduates who want to begin their careers in customer support and banking voice process roles.
2. What qualifications are required for the Process Associate role?
Candidates must hold a non-engineering undergraduate or postgraduate degree. Engineering and technical postgraduate degrees are not eligible.
3. What documents should candidates bring for the walk-in interview?
Applicants should carry an updated resume, passport-size photographs, valid ID proof, educational certificates, and any relevant experience documents if available.
4. What is the job location for the selected candidates?
Selected candidates will work at HCLTech offices located in Chennai, Tamil Nadu.