Hexaware Technologies is conducting a walk-in drive for Customer Support Executive roles in its domestic voice process team. This opportunity is open for freshers and candidates with prior experience in BPO or customer support. The role focuses on handling inbound and outbound customer interactions with strong communication skills in multiple regional and English languages.
Walk-in Job Overview
- Company Name: Hexaware Technologies
- Job Role: Customer Support Executive (Executive & Senior Executive – Domestic Voice Process)
- Qualification: Bachelor’s Degree
- Experience: Freshers / Entry Level
- Salary: Best in Industry (2.25 – 3.75 LPA as per listing)
- Job Location: Chennai (Pallavaram Thuraipakkam Road)
- Walk-in Date: 14th April – 28th April
- Walk-in Time: 10:30 AM – 1:00 PM
- Employment Type: Full-time, Permanent
About Company
Hexaware Technologies is a global IT services and consulting organization with a strong presence in digital transformation, customer experience, and business process outsourcing services. The company operates across multiple countries and serves clients in various industries including banking, financial services, healthcare, travel, and manufacturing.
With a workforce of thousands of professionals, Hexaware focuses on delivering technology-driven solutions combined with human-centric customer engagement services. The company emphasizes innovation, employee development, and digital-first strategies to improve business outcomes for global clients. It is known for its strong training programs, inclusive work culture, and opportunities for career growth in both technical and non-technical domains.
Hexaware’s customer support division plays a key role in managing client interactions, resolving customer queries, and ensuring high-quality service delivery. Employees are trained to handle voice-based customer communication efficiently while maintaining professionalism and service quality standards.
Job Description
The company is hiring Customer Support Executives for its domestic voice process team. Selected candidates will handle inbound and outbound calls, assist customers with queries, and provide effective solutions in a professional manner.
The role requires candidates to communicate clearly in one of the regional languages (Hindi, Kannada, Malayalam, Telugu, or English). Both freshers and experienced candidates can apply, provided they meet communication and basic eligibility requirements.
Employees will work in a rotational shift environment and must be comfortable working from the office location in Chennai. Immediate joiners are preferred due to process requirements.
Key Responsibilities
- Handle inbound and outbound customer calls
- Resolve customer queries and service-related issues
- Maintain proper communication with customers in assigned language
- Provide accurate information regarding services and processes
- Ensure high-quality customer experience and satisfaction
- Follow company scripts and communication guidelines
- Document customer interactions as per process requirements
- Work collaboratively with internal teams for issue resolution
- Adhere to shift schedules and work policies
- Maintain professionalism during all customer interactions
Required Skills
- Strong verbal communication skills
- Knowledge of Hindi, Kannada, Malayalam, Telugu, or English (any one mandatory)
- Good grammar and sentence formation ability
- Basic understanding of customer service processes
- Ability to handle voice-based communication
- Willingness to work in rotational shifts
- Good interpersonal and problem-solving skills
- Ability to work in a fast-paced BPO environment
Eligibility Criteria
- Any graduate qualification required
- Freshers can apply if communication skills are strong
- Experience in BPO or customer support preferred
- Must be willing to work from office in Chennai
- Immediate joiners preferred
- Candidates must be comfortable with rotational shifts and week-offs
Salary Details
- Salary: Best in Industry
- Reported range: 2.25 LPA to 3.75 LPA (as per job listing)
- Additional benefits may be provided as per company policy
Documents to Carry
- Updated Resume
- Passport size photographs
- Government ID proof
- Educational certificates
- Experience documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 14th April – 28th April |
| Time | 10:30 AM – 1:00 PM |
| Venue | Hexaware Technologies, Featherlite 200 Feet Road, Pallavaram, Chennai |
| Registration / Official Link | Visit official website |
Frequently Asked Questions
1. Who can apply for this walk-in drive?
Any graduate with good communication skills can apply. Both freshers and experienced candidates are eligible.
2. Is prior experience required?
No, freshers are eligible. However, BPO or customer support experience is preferred.
3. What languages are required for this job?
Candidates must know at least one language: Hindi, Kannada, Malayalam, Telugu, or English.
4. What is the job location?
The job location is Chennai (Pallavaram Thuraipakkam Road).