Sutherland is conducting a Walk-in Drive 2026 to hire candidates for International Non-Voice Customer Support in Chennai. This opportunity is ideal for freshers and candidates with minimal experience looking to start a career in international BPO operations.
The company offers a structured environment with rotational shifts, skill development programs, and exposure to global customer service processes. Candidates will gain hands-on experience handling international clients through chat and email support while working in a professional office setting.
Walk-in Job Overview
- Company Name: Sutherland
- Job Role: International Non-Voice Customer Support
- Qualification: Graduation Not Required
- Experience: Freshers / 0–1 Year
- Salary: 2.25 – 2.75 LPA
- Job Location: Chennai
- Walk-in Date: 18th March – 21st March 2026
- Walk-in Time: 11:30 AM – 2:30 PM
- Employment Type: Full-Time, Permanent
No of Openings: 150
About Company
Sutherland is a global experience-led digital transformation company specializing in AI-driven customer experiences, analytics, and automation solutions. Established over 35 years ago, Sutherland serves clients in healthcare, banking, technology, communications, and other industries. With a workforce of skilled professionals across multiple countries, the company focuses on delivering measurable business outcomes while fostering employee growth through training, rotational shifts, and international exposure.
Job Description
The role involves providing high-quality support to international customers via non-voice channels such as chat and email. Candidates will manage multiple customer queries, ensure timely resolutions, and maintain professional communication standards. This position requires flexibility to work predominantly night shifts with rotational schedules and adherence to company processes.
Key Responsibilities
- Respond to customer queries efficiently through chat and email
- Provide accurate information on products and services
- Escalate unresolved issues to appropriate internal teams
- Maintain quality standards and timely resolution of queries
- Handle multiple customers simultaneously while maintaining professional communication
Required Skills
- Excellent verbal and written communication in English
- Ability to work in rotational night shifts
- Basic computer knowledge including MS Office
- Typing speed suitable for chat support
- Adaptable, patient, and professional in customer interactions
- Familiarity with chat software is an advantage
Eligibility Criteria
- Freshers and candidates with up to 1 year of experience can apply
- Must be available to join immediately in March
- Work-from-office requirement in Chennai
- Candidates should be flexible with night rotational shifts
Documents to Carry
- Updated Resume
- Passport Size Photos
- Valid ID Proof (Aadhar/PAN/Driving License)
- Educational Certificates
- Any relevant experience documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 18th March – 21st March 2026 |
| Time | 11:30 AM – 2:30 PM |
| Venue | A1 Ground Floor, Sutherland Global Services, Sriram Gateway Office Parks, Perungalathur, Chennai – 600063 |
| Registration / Official Link | Visit official website |
Frequently Asked Questions
1. Is prior registration required?
No, candidates can attend the walk-in directly during the specified dates and times.
2. Are freshers eligible to apply?
Yes, both freshers and candidates with minimal experience (up to 1 year) can apply.
3. What documents should candidates bring?
Candidates must carry an updated resume, passport size photos, ID proof, educational certificates, and experience documents if applicable.
4. What shift timings are involved?
This role involves predominantly night rotational shifts with a 5-day work week.
5. Where is the work location?
The work is based in Perungalathur, Chennai, and is work-from-office only.