Firstsource is conducting a Walk-in Drive 2026 for experienced US Healthcare professionals for a non-voice Claims Adjudication process. Candidates with relevant US Healthcare BPO experience and the required eligibility can apply for this opportunity in Chennai.
Walk-in Job Overview
- Company Name: Firstsource
- Job Role: Claims Adjudication – US Healthcare
- Process: Non-Voice
- Qualification: Any Graduate or Diploma (10+3)
- Experience: 1–4 years; minimum 1 year of US Healthcare BPO experience required
- Salary: ₹3–₹3.75 LPA
- Job Location: Chennai
- Walk-in Date: 14 August 2026 to 21 August 2026
- Walk-in Time: 11:00 AM to 1:30 PM
- Employment Type: Full Time, Permanent
- Industry: BPM / BPO
- Job Category: Healthcare & Life Sciences
- Openings: 25
- Shift Requirement: Night Shift
- Joining Preference: Immediate Joiners
About Company
Firstsource Solutions Limited is a business process services company established in 2001 and part of the RP-Sanjiv Goenka Group. The company provides specialized business process solutions across sectors including healthcare, banking and financial services, communications, media and technology. Its services combine domain expertise with technology, data and analytics to support business operations for global organizations. Firstsource operates across multiple international markets, including the United States, United Kingdom, India, Australia, Mexico, South Africa and the Philippines. Within the healthcare sector, the company supports processes involving claims and other healthcare-related operations. The current hiring opportunity is for professionals with US Healthcare BPO experience who can work in a non-voice Claims Adjudication process.
Job Description
Firstsource is hiring experienced professionals for a US Healthcare non-voice process focused on Claims Adjudication. The role is intended for candidates with experience in US Healthcare BPO operations, particularly those familiar with payer-side claims processing and adjudication activities.
Candidates should have at least one year of relevant US Healthcare BPO experience. The overall experience range mentioned for the opening is 1–4 years. The role requires employees to work in a night shift and immediate joiners are preferred.
The position involves working in a healthcare claims environment where accuracy, process knowledge and attention to detail are important.
Key Responsibilities
- Process and review US Healthcare insurance claims.
- Perform claims adjudication activities according to process requirements.
- Review claim information and determine appropriate processing outcomes.
- Work on payer-side healthcare claims processes.
- Identify discrepancies or issues in claims information.
- Support claims adjustment and post-adjudication activities where applicable.
- Handle claims-related queries and process requirements accurately.
- Review claims according to established guidelines and procedures.
- Maintain accuracy and quality while processing healthcare transactions.
- Follow applicable productivity and quality standards.
- Escalate issues according to defined process requirements.
- Maintain confidentiality and accuracy while handling healthcare-related information.
Required Skills
- US Healthcare BPO experience.
- Claims Adjudication experience.
- Knowledge of US Healthcare insurance claims.
- Understanding of payer-side processes.
- Experience in claims processing.
- Knowledge of claims adjustment or post-adjudication activities is relevant.
- Understanding of appeals or grievances can be beneficial.
- Strong attention to detail.
- Good process knowledge.
- Ability to work accurately in a non-voice environment.
- Willingness to work night shifts.
Eligibility Criteria
Candidates should have 1–4 years of overall relevant experience, with a minimum of one year of experience in US Healthcare BPO.
The opening is intended for experienced US Healthcare professionals with exposure to Claims Adjudication and related claims processes. Candidates from payer-side healthcare operations are particularly relevant to the role.
The educational requirement mentioned in the job posting is Any Graduate, while candidates with a Diploma (10+3) are also eligible.
Immediate joiners are preferred. Candidates must also be willing to work night shifts.
Documents to Carry
Candidates attending the walk-in interview should carry:
- Updated resume.
- Educational documents.
- PAN Card – original and photocopy.
- Aadhaar Card – original and photocopy.
- Relevant experience documents, if applicable.
Candidates should mention “Madhu” at the top of their resume for identification during the recruitment process.
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 14 August 2026 to 21 August 2026 |
| Time | 11:00 AM to 1:30 PM |
| Venue | 5th Floor, 4th Block, Sandhiya Infocity (Bayline Infocity), OMR Rajiv Gandhi Salai, Navalur, near AGS Bus Stop, Chennai, Tamil Nadu – 603103 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Who can apply for the Firstsource Claims Adjudication walk-in?
Candidates with 1–4 years of relevant experience can apply, with at least one year of US Healthcare BPO experience required.
Can graduates and diploma holders apply?
Yes. The job posting states that Any Graduates and candidates with a Diploma (10+3) can apply.
Is this a voice or non-voice position?
This is a non-voice US Healthcare process focused on Claims Adjudication.
Is night-shift work required?
Yes. Candidates must be willing to work in night shifts.
Are immediate joiners preferred?
Yes. The notification specifically states that immediate joiners are preferred.
What salary is offered?
The listed salary range is ₹3–₹3.75 LPA.
What documents should candidates bring?
Candidates should bring their educational documents, PAN Card and Aadhaar Card in both original and photocopy formats, along with an updated resume.
Is US Healthcare experience mandatory?
Yes. The notification specifies a minimum of one year of experience in US Healthcare BPO for this position.