Firstsource has announced a Mega Walk-in Drive 2026 for the position of Customer Support Associate in Chennai. This recruitment drive is primarily aimed at fresh graduates who are looking to start their careers in the BPO and customer support industry. The company is offering opportunities in its International Non-Voice Process, making it an excellent entry-level opportunity for candidates seeking exposure to global business operations and customer service environments.
Walk-in Job Overview
- Company Name: Firstsource
- Job Role: Customer Support Associate
- Qualification: UG Arts & Science Graduates
- Experience: 0 – 1 Year
- Salary: ₹1.25 LPA – ₹2.5 LPA
- Job Location: Chennai
- Walk-in Date: 25 June 2026 – 30 June 2026
- Walk-in Time: 10:30 AM – 12:30 PM
- Employment Type: Full-Time, Permanent
- No of Openings: 300
About Company
Firstsource Solutions Limited is a business process management company that provides customer management and business process outsourcing services to organizations across multiple industries. Established in 2001, the company delivers solutions in healthcare, banking, financial services, telecommunications, media, and technology sectors.
With operations across several countries, Firstsource supports global clients through technology-enabled services, data-driven processes, and customer experience management solutions. The company employs thousands of professionals worldwide and offers career opportunities in customer service, back-office operations, healthcare support, analytics, and digital transformation services. Through continuous learning and professional development programs, Firstsource helps employees build industry-relevant skills while contributing to business excellence and customer satisfaction.
Job Description
Firstsource is hiring Customer Support Associates for its International Non-Voice Process team. The role is designed for freshers and entry-level candidates who possess strong communication and typing skills. Selected candidates will be responsible for handling customer requests, processing information accurately, and ensuring a positive customer experience.
The position involves working in a professional office environment where candidates will support operational processes, resolve customer queries, and maintain service quality standards. Individuals who are eager to learn, possess good comprehension abilities, and can work in rotational shifts are encouraged to apply.
This opportunity provides a strong foundation for candidates looking to build a long-term career in customer support, business process services, and international operations.
Key Responsibilities
- Handle customer queries and service requests efficiently.
- Provide accurate information and support to customers.
- Process customer-related data and transactions.
- Maintain service quality and productivity standards.
- Ensure timely resolution of customer concerns.
- Follow company guidelines and operational procedures.
- Maintain accurate records and documentation.
- Collaborate with team members to achieve process objectives.
- Deliver a positive customer experience through effective communication.
- Support day-to-day operational requirements of the process.
Required Skills
- Excellent communication skills
- Strong listening and comprehension abilities
- Good typing speed and accuracy
- Customer service orientation
- Data entry skills
- Problem-solving capabilities
- Attention to detail
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Teamwork and interpersonal skills
- Willingness to learn and adapt
Eligibility Criteria
Candidates must satisfy the following eligibility requirements:
- UG Arts and Science graduates from the 2021 to 2025 batches are eligible.
- 2026 graduates who have received their sixth-semester results and provisional certificate may also apply.
- Candidates should not have any active arrears.
- Diploma holders are not eligible for this recruitment drive.
- Postgraduate candidates are not eligible.
- BE and B.Tech graduates are not eligible.
- Students currently pursuing their degree are not eligible.
- Applicants should be willing to work in rotational and night shifts.
- Candidates must be comfortable working from the office location.
- Freshers with good communication and typing skills are encouraged to attend.
Documents to Carry
- Updated Resume
- Passport Size Photos
- ID Proof
- Educational Certificates
- Experience Documents (if applicable)
- Original and photocopy of PAN Card or Aadhaar Card
- Transfer Certificate (Mandatory)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 25 June 2026 – 30 June 2026 |
| Time | 10:30 AM – 12:30 PM |
| Venue | 5th Floor, 4th Block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, Near AGS Bus Stop, Chennai, Tamil Nadu 603103 |
| Registration / Official Link | Visit official website |
Frequently Asked Questions
Can freshers attend the Firstsource Walk-in Drive 2026?
Yes. This hiring drive is specifically targeted at freshers and entry-level candidates with up to one year of experience.
Which graduates are eligible for this recruitment?
UG Arts and Science graduates from the 2021–2025 batches are eligible. Certain 2026 graduates with sixth-semester results and provisional certificates can also apply.
Are engineering graduates eligible for this walk-in drive?
No. BE and B.Tech graduates are not eligible for this particular recruitment drive.
What documents should candidates bring for the interview?
Candidates should carry an updated resume, passport-size photographs, valid ID proof, educational documents, PAN Card or Aadhaar Card, and a Transfer Certificate.
What is the job location for selected candidates?
Selected candidates will be placed in Chennai and will be required to work from the office.