Redisolve Software Walk-in Drive 2026 for Customer Support Associate | Chennai | 15 May 2026 – 01 June 2026
Redisolve Software has announced a Walk-in Drive 2026 for the role of Customer Support Associate in Chennai. This is a good opportunity for freshers and candidates with up to 3 years of experience who are looking to build a career in customer support, chat support, and international non-voice processes.
Candidates interested in customer interaction, technical support, and chat/email handling can attend this walk-in drive directly during the mentioned dates. The company is hiring multiple candidates for full-time permanent roles in its customer support operations team.
Walk-in Job Overview
- Company Name: Redisolve Software
- Job Role: Customer Support Associate
- Qualification: Graduation Not Required
- Experience: 0 – 3 Years
- Salary: ₹2.5 – ₹3.5 LPA
- Job Location: Chennai
- Walk-in Date: 15 May 2026 – 01 June 2026
- Walk-in Time: 10:30 AM – 3:00 PM
- Employment Type: Full Time, Permanent
About Company
Redisolve Software is a business process outsourcing and technology solutions company that provides IT, BPO, KPO, and LPO services to global clients. The company supports businesses across multiple industries by delivering customer support, technical assistance, and operational solutions. Redisolve focuses on improving customer experience and helping organizations manage business challenges efficiently.
The company offers opportunities for freshers and experienced professionals to work in customer service and support operations. Employees gain exposure to international support processes, communication handling, and client interaction environments. Redisolve Software is known for hiring candidates for chat support and non-voice customer service roles in Chennai.
Job Description
The Customer Support Associate role mainly involves handling customer queries through chat and email support channels. Candidates will assist customers professionally, resolve issues, and provide accurate information regarding products and services. The role also includes troubleshooting customer concerns and escalating unresolved issues to internal support teams whenever necessary.
The company is looking for candidates who can work in a fast-paced office environment and handle multiple customer conversations efficiently. Applicants should be comfortable working rotational night shifts and should possess strong written and verbal communication skills in English.
This Walk-in Drive 2026 is suitable for freshers as well as experienced candidates who want to start or continue their careers in international customer support operations.
Key Responsibilities
- Handle customer queries through chat and email professionally
- Provide timely and accurate responses to customer concerns
- Diagnose and troubleshoot technical or service-related issues
- Escalate unresolved issues to the relevant internal teams
- Deliver quality customer service and maintain customer satisfaction
- Manage multiple chat conversations simultaneously
- Provide updated information about products and services
- Maintain proper communication records and issue tracking
- Support customers with clear and effective communication
- Work in rotational night shifts as required by the process
Required Skills
- Excellent written and verbal communication skills in English
- Strong customer handling abilities
- Good typing speed of 25–30 words per minute
- Ability to multitask and manage multiple chats
- Basic computer knowledge and keyboard proficiency
- Familiarity with MS Excel and shortcuts
- Good reading comprehension and attention to detail
- Strong interpersonal and customer interaction skills
- Patience and adaptability while handling customer issues
- Ability to work in an office-based environment
- Knowledge of chat support software is an added advantage
Eligibility Criteria
Candidates applying for the Redisolve Software Walk-in Drive 2026 should meet the following eligibility conditions:
- Freshers and experienced candidates with 0–3 years of experience can apply
- Graduation is not mandatory for this role
- Candidates should possess strong English communication skills
- Applicants must be willing to work rotational night shifts
- Immediate joiners or candidates serving notice periods up to 10 days are preferred
- Candidates should be comfortable working from the office location in Chennai
- Basic technical and computer skills are required
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Valid Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 15 May 2026 – 01 June 2026 |
| Time | 10:30 AM – 3:00 PM |
| Venue | 4/293, Sterling Technopolis, 8th Floor, Old Mahabalipuram Road (OMR), Perungudi, Chennai – 600096 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Is prior registration required for the walk-in drive?
The notification mainly mentions direct walk-in interviews. Candidates can attend the interview directly during the scheduled dates and timings.
Can freshers apply for the Customer Support Associate role?
Yes, freshers are eligible to apply. Candidates with 0–3 years of experience can participate in the walk-in drive.
What is the salary offered for this role?
The offered salary for the Customer Support Associate role is between ₹2.5 LPA and ₹3.5 LPA based on skills and experience.
What skills are required for this position?
Candidates should have good English communication skills, typing ability, customer support knowledge, and basic computer proficiency.
What is the work shift for this role?
Selected candidates should be willing to work rotational night shifts as part of the customer support process.
