Atria Convergence Technologies (ACT) is conducting a Walk-in Drive 2026 for Customer Care Executive roles in Chennai. This is a great opportunity for candidates with customer service experience and strong communication skills to join a leading broadband and digital services provider.
Walk-in Job Overview
- Company Name: Atria Convergence Technologies (ACT)
- Job Role: Customer Care Executive (Executive / Senior Executive – Customer Service)
- Qualification: Any Graduate
- Experience: 0 – 3 Years
- Salary: 2.25 LPA – 3.5 LPA
- Job Location: Chennai
- Walk-in Date: 4th May – 6th May 2026
- Walk-in Time: 10:00 AM – 1:30 PM
- Employment Type: Full-Time, Permanent
About Company
Atria Convergence Technologies (ACT) is one of India’s leading internet service providers, offering high-speed broadband and digital television services. Headquartered in Bangalore, the company operates across multiple states including Tamil Nadu, Karnataka, Telangana, Andhra Pradesh, and others. ACT is widely known for its Fiber-To-The-Home (FTTH) technology, delivering high-speed internet connectivity to millions of households. With a strong focus on customer experience and innovation, the company continues to expand its digital infrastructure and service capabilities. ACT has established itself as a reliable and trusted brand in the telecom and ISP sector.
Job Description
ACT is hiring Customer Care Executives to manage customer interactions and ensure high levels of satisfaction. The role involves handling inbound and outbound calls, addressing customer queries, and providing accurate information about products and services.
Candidates will be responsible for maintaining customer relationships, resolving issues efficiently, and supporting overall service operations. The role also includes identifying potential sales leads and coordinating with internal teams when necessary.
This position is ideal for candidates with strong communication skills and experience in voice-based customer support roles. Freshers with excellent communication abilities may also be considered.
Key Responsibilities
- Handle inbound and outbound customer calls professionally
- Provide information about company services and offerings
- Resolve customer issues and concerns efficiently
- Maintain accurate records of customer interactions
- Manage customer accounts and ensure service satisfaction
- Identify potential leads and forward them to the sales team
- Build and maintain strong customer relationships
- Follow company scripts and guidelines during interactions
Required Skills
- Excellent communication and interpersonal skills
- Proficiency in English and regional languages such as Kannada or Hindi
- Experience in voice process (inbound/outbound calling preferred)
- Basic knowledge of MS Excel and MS Word
- Strong customer handling and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Good listening and analytical abilities
Eligibility Criteria
Candidates must hold a graduate degree in any discipline. Applicants with 0 to 3 years of experience in customer service or voice process roles are eligible. Experience in telecalling or inbound/outbound processes is preferred. Candidates should have strong communication skills and basic computer knowledge. The maximum age limit is 33 years.
Candidates should be comfortable working six days a week with rotational weekly offs and day shifts. The role requires flexibility, customer-focused thinking, and the ability to work efficiently under pressure.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Valid ID Proof (Aadhaar, PAN, or Passport)
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 4th May – 6th May 2026 |
| Time | 10:00 AM – 1:30 PM |
| Venue | ACT Fibernet, TVH Beliciaa Towers, 10th Floor, Tower 1, Block No. 94, MRC Nagar, Chennai, Tamil Nadu 600028 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers apply for the ACT Walk-in Drive 2026?
Yes, candidates with 0–3 years of experience, including freshers with good communication skills, can attend.
2. What is the salary offered for this role?
The salary ranges from 2.25 LPA to 3.5 LPA based on experience and skills.
3. What languages are required for this job?
Candidates should be proficient in English, and knowledge of Kannada or Hindi is preferred.
4. What is the job location for this position?
The job location is Chennai.