CBRE Group is offering an exciting opportunity for individuals to join their team as Client Relationship Executives in the Facility Management department. This role is perfect for freshers or those with 1-3 years of experience, particularly those with a hospitality background. The Client Relationship Executive will be the primary point of contact for tenants within an IT park, ensuring high client satisfaction, addressing concerns, and coordinating with internal teams to deliver top-notch facility management services. If you are looking to be part of a global Fortune 500 organization and have a passion for customer relationship management, CBRE Group invites you to walk in for an interview on 21st March in Chennai.
About Company:
CBRE Group, Inc.(NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world largest commercial real estate services and investment firm (based on 2020 revenue).
The company has more than 100,000 employees serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.
CBRE was the first international real estate services firm to set up an office in India. Since then, our operations have grown to include more than 9000 professionals across 10 offices, with a presence in over 200 cities in India.
Job Details:
- Job Role: Client Relationship Executive – Other
- Qualification: Graduate/Diploma
- Experience: 0 – 3 Years
- No. of Openings: 50
- Salary/CTC: Best in Industry
- Location: Chennai
- Walk-in Date: 21st March
- Contact: Jagadeesh Kumar R
Job Description:
Women Exclusive Walk-in Drive: CBRE – Chennai
Job location: Chennai
Experience Required: 1 to 3 Years / Freshers
Position: Client Relationship Executive -(Hospitality Background)
Job Summary:
The Client Relationship Executive will act as the primary point of contact for all tenants (IT & ITES companies) within the IT park. The role involves ensuring high levels of client satisfaction, addressing tenant concerns, and fostering strong relationships to ensure smooth operations and retention. The executive will also coordinate with internal teams to deliver exceptional facility management services.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong tenant relationships, address concerns, and ensure satisfaction.
- Facility Operations Coordination: Coordinate with facility teams (housekeeping, security, maintenance) to ensure seamless service delivery.
- Tenant Onboarding and Offboarding: Facilitate smooth onboarding and offboarding processes.
- Communication and Reporting: Maintain regular communication with tenants and prepare reports on satisfaction and facility performance.
- Event and Activity Coordination: Organize tenant engagement activities and events.
- Compliance and Safety: Ensure adherence to policies and maintain a safe environment.
- Feedback and Continuous Improvement: Collect feedback and implement improvements.
- Proactive Issue Resolution: Identify and resolve tenant issues promptly to minimize disruptions.
- Service Level Agreement Management: Oversee SLAs and ensure compliance with tenant requirements.
- Tenant Orientation: Provide orientation on facility services, policies, and procedures.
- Space Utilization Management: Monitor and optimize the use of available spaces within the IT park.
- Budget Management: Assist in managing budgets related to facility operations and tenant services.
- Vendor Coordination: Liaise with external vendors to ensure quality service delivery.
- Emergency Response: Coordinate emergency response procedures and ensure tenant safety during incidents.
This job responsibility outline ensures the Client Relationship Executive plays a pivotal role in maintaining tenant satisfaction and operational efficiency in a multitenant IT park.
Kindly walk into our office Only if you are :
- A graduate/Diploma holder (at least 13 years of education)
- Carry details of previous employment in case Ex-CBRE.
The Facility Management – Other role is a full-time, permanent position in the Facility Management Services industry, specifically within the Administration & Facilities department. The role is ideal for any graduate or someone with a diploma in Hotel Management. Key responsibilities include managing client relationships, client servicing, guest relations, and client interactions. The candidate should possess strong communication skills and the ability to build and maintain positive relationships with clients and guests. This role requires a high level of customer care, ensuring client satisfaction and smooth operations of facility management services.
How to Apply for CBRE Group Walkin Drive?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
|---|
| Attend the walk-in drive at the address below. Time and Venue 21st March , 10.00 AM – 1.00 PM CBRE Property Management office, DLF Cyber CIty 1/124, Shivaji Gardens | Mount Poonamalle Road Nandambakkam | Chennai – 600089 Contact – Jagadeesh Kumar R |
