Sutherland is conducting a Walk-in Drive 2026 in Chennai for Non-Voice Chat Support roles. This is a great opportunity for freshers and candidates with minimal experience to start their careers in the customer support and BPO industry.
Candidates who have strong communication skills and are willing to work in a dynamic environment can directly attend the walk-in interview. Immediate joiners are highly preferred for this role.
Walk-in Job Overview
- Company Name: Sutherland
- Job Role: Non-Voice Chat Support (Customer Support)
- Qualification: Graduation Not Required
- Experience: 0 – 3 Years
- Salary: 2.25 – 2.75 Lacs P.A.
- Job Location: Chennai
- Walk-in Date: 20 April 2026 – 24 April 2026 (23 April is a holiday)
- Walk-in Time: 11:00 AM – 12:00 PM
- Employment Type: Full-Time, Permanent
- No of Openings: 100
About Company
Sutherland is a global digital transformation company known for delivering customer experience solutions powered by analytics, artificial intelligence, and automation. With more than three decades of experience, the company provides services across various industries, helping businesses enhance customer engagement and operational efficiency.
Sutherland operates with a strong focus on innovation and technology, combining human-centric design with advanced digital tools. The company has built a reputation for delivering high-quality services and maintaining strong client relationships. It also offers employees a collaborative work environment with opportunities for skill development and career growth.
Job Description
The Non-Voice Chat Support role involves handling customer queries through chat and providing effective solutions in a timely manner. Candidates will be responsible for delivering excellent customer service without voice interaction, ensuring customer satisfaction and issue resolution.
This role is suitable for individuals who are comfortable with written communication and have good typing and comprehension skills. The job requires working from the office and being flexible with night or rotational shifts.
Key Responsibilities
- Handle customer queries through chat support efficiently
- Provide accurate and timely responses to customer concerns
- Maintain professionalism and quality in written communication
- Resolve customer issues and ensure satisfaction
- Follow company guidelines and processes while handling queries
- Work collaboratively with team members to improve service delivery
- Maintain proper documentation of customer interactions
Required Skills
- Strong written and verbal communication skills in English
- Good interpersonal and customer handling skills
- Ability to work in a fast-paced environment
- Basic knowledge of customer support processes
- Good typing and email etiquette skills
- Willingness to work in night or rotational shifts
- Ability to adapt quickly and learn new processes
Eligibility Criteria
- Candidates with or without graduation can apply
- Freshers and candidates with up to 3 years of experience are eligible
- Must have excellent communication skills in English
- Immediate joiners are preferred
- Willingness to work from office and in rotational shifts is mandatory
Documents to Carry
- Updated Resume
- Passport Size Photos
- Valid Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 20 April 2026 – 24 April 2026 |
| Time | 11:00 AM – 12:00 PM |
| Venue | Sutherland ‘A1’, Ground Floor, Gateway Office Parks, Perungalathur, Chennai |
| Registration / Official Link | Apply Here |
Frequently Asked Questions (FAQs)
Is prior registration required for this walk-in drive?
Candidates can directly attend the walk-in interview. However, carrying a properly updated resume is important.
Can freshers attend this walk-in drive?
Yes, freshers are eligible to apply for this role along with candidates having up to 3 years of experience.
What documents should I carry for the interview?
You should carry an updated resume, passport-size photos, a valid ID proof, and educational documents.
What is the job location for this role?
The job location for this position is Chennai.