Sutherland has announced a Walk-in Drive 2026 for the position of Senior Human Resource Specialist in Chennai. This hiring drive is an excellent opportunity for HR professionals with relevant experience in HR Shared Services, HR Operations, or HR Generalist functions who are looking to advance their careers with a leading global business process transformation company.
Candidates with strong communication skills, expertise in employee relations, payroll processes, leave administration, and HR compliance are encouraged to attend the walk-in interview. The company is looking for professionals who can manage complex HR cases while delivering high-quality employee support in a fast-paced corporate environment.
Walk-in Job Overview
- Company Name: Sutherland
- Job Role: Senior Human Resource Specialist
- Qualification: Any Graduate
- Experience: 3–5 Years
- Salary: ₹2.75 – ₹4.25 LPA
- Job Location: Chennai
- Walk-in Date: 29 June 2026
- Walk-in Time: 10:30 AM – 2:30 PM
- Employment Type: Full Time, Permanent
- Industry: BPM / BPO
- Department: Human Resources
- Role Category: HR Operations
- Openings: 100
About Company
Sutherland is a global digital transformation company that combines artificial intelligence, automation, analytics, and human-centered design to deliver innovative customer and employee experiences. With more than three decades of industry expertise, the company partners with organizations across multiple industries to improve business performance through technology-driven solutions.
Operating across several countries, Sutherland specializes in business process services, customer experience management, digital engineering, and enterprise transformation. The organization provides employees with opportunities to work on large-scale global projects while developing expertise in modern technologies and business operations. Its collaborative work culture, focus on innovation, and commitment to continuous learning make Sutherland a preferred employer for professionals seeking long-term career growth in the HR and business services domain.
Job Description
Sutherland is hiring experienced HR professionals to join its Human Resources Operations team as Senior Human Resource Specialists. The selected candidates will be responsible for managing complex employee-related cases, supporting HR operations, ensuring compliance with organizational policies, and working closely with cross-functional teams to resolve employee concerns.
The role requires candidates who possess strong analytical abilities, excellent communication skills, and practical experience in HR Shared Services. Professionals in this position will investigate complex HR cases, support payroll and benefits processes, provide policy guidance, and contribute to improving HR service delivery. Candidates will also collaborate with HR Business Partners, legal teams, payroll specialists, and other stakeholders to ensure timely and compliant resolution of employee issues.
Key Responsibilities
- Investigate and resolve complex employee issues related to leave management, payroll corrections, employee benefits, and HR policies.
- Handle sensitive employee relations matters with professionalism, confidentiality, and sound judgment.
- Partner with HR Business Partners, payroll teams, legal departments, and benefits teams to resolve high-priority HR cases.
- Monitor HR operational processes to ensure compliance with applicable labor laws and organizational policies.
- Support complex case management while maintaining complete documentation and audit records.
- Provide technical guidance and policy support to junior HR Helpdesk Associates.
- Mentor team members by sharing HR knowledge, process improvements, and best practices.
- Conduct root-cause analysis to identify recurring HR operational issues and recommend process improvements.
- Maintain high service quality while managing multiple employee requests within defined timelines.
- Ensure accurate documentation of employee interactions and case resolutions.
- Deliver exceptional employee support while maintaining confidentiality in all HR activities.
- Contribute to continuous improvement initiatives within the HR Shared Services function.
Required Skills
- Strong knowledge of HR Shared Services and HR Operations.
- Practical experience in leave administration, including FMLA and ADA processes.
- Good understanding of employee relations practices and HR compliance.
- Knowledge of regional labor laws and HR policies.
- Excellent verbal and written communication skills.
- Strong conflict resolution and employee counseling abilities.
- Analytical thinking and root-cause analysis skills.
- Experience handling payroll corrections and employee benefits queries.
- Strong documentation and reporting capabilities.
- Hands-on experience with enterprise HR systems such as Workday, SAP, ServiceNow, or Oracle.
- Ability to manage confidential employee information responsibly.
- Excellent interpersonal skills with a collaborative approach.
- Strong organizational and time management abilities.
- Capability to mentor junior HR professionals and provide process guidance.
- Ability to work efficiently in a fast-paced corporate environment.
Eligibility Criteria
Candidates should possess a graduate degree from a recognized university. The organization is seeking professionals with 3 to 5 years of overall experience, including at least 2 to 3 years of relevant experience in HR Shared Services, HR Operations, or an HR Generalist role.
Applicants should have practical knowledge of employee relations, payroll management, leave administration, compliance, and HR systems. Strong communication skills, analytical thinking, and the ability to manage complex employee cases are essential for success in this position. Candidates should also be comfortable working collaboratively with multiple business functions while maintaining confidentiality and delivering excellent employee support.
Documents to Carry
- Updated Resume
- Passport Size Photographs
- Government Photo ID Proof
- Educational Certificates
- Experience Certificates
- Latest Salary Slip (if available)
- Relieving Letter (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 29 June 2026 |
| Time | 10:30 AM – 2:30 PM |
| Venue | No.16, GST Road, Gateway Office Parks, A-1 Block, Ground Floor, Perungalathur, Chennai – 600063 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Who can attend the Sutherland Walk-in Drive 2026?
Graduates with 3–5 years of professional experience, including relevant experience in HR Shared Services, HR Operations, or HR Generalist roles, are eligible to attend the walk-in interview.
What is the salary offered for this role?
The salary mentioned for the Senior Human Resource Specialist position ranges from ₹2.75 LPA to ₹4.25 LPA, depending on the candidate’s experience and overall profile.
What documents should candidates carry for the interview?
Candidates should carry an updated resume, passport-size photographs, a valid government-issued ID proof, educational certificates, and relevant experience documents.
What is the job location?
The selected candidates will be employed in Chennai.
What are the primary responsibilities of this role?
The position involves managing complex HR cases, supporting employee relations, resolving payroll and benefits issues, ensuring HR compliance, collaborating with HR Business Partners, mentoring junior associates, and delivering high-quality HR operational support.
Is this a full-time position?
Yes. This is a Full Time, Permanent opportunity under the Human Resources department within the HR Operations function.
What technical skills are preferred?
Candidates with experience in enterprise HR systems such as Workday, SAP, ServiceNow, or Oracle, along with knowledge of payroll, leave administration, HR compliance, and labor regulations, will be well suited for this position.
How many vacancies are available?
Sutherland has announced 100 openings for the Senior Human Resource Specialist role during this walk-in drive.