Sutherland has announced a Walk-in Drive 2026 for the position of Customer Support Executive in Chennai. This is an excellent opportunity for freshers and experienced candidates looking to build a career in the BPO and customer service industry. Candidates with strong communication skills in English and Hindi are encouraged to attend the walk-in interview.
Walk-in Job Overview
- Company Name: Sutherland
- Job Role: Customer Support Executive (International Voice Support)
- Qualification: 10+2 / Higher Secondary
- Experience: 0 – 2 Years
- Salary: ₹2 – ₹3 LPA
- Job Location: Chennai
- Walk-in Date: 13 June 2026 – 20 June 2026
- Walk-in Time: 10:30 AM – 2:00 PM
- Employment Type: Full Time, Permanent
- No of Openings: 20
About Company
Sutherland is a global business process transformation and technology services company that specializes in delivering customer experience, digital transformation, analytics, automation, and artificial intelligence solutions. With more than three decades of industry experience, the company serves clients across various sectors worldwide. Sutherland combines technology, data-driven insights, and human expertise to create effective customer engagement solutions. The organization is known for providing career growth opportunities, professional development programs, and a collaborative work environment. Through its innovative approach and customer-centric services, Sutherland continues to support businesses in improving operational efficiency and delivering exceptional customer experiences.
Job Description
Sutherland is hiring Customer Support Executives for its International Voice Support process. The role involves handling customer interactions through voice support channels and ensuring that customer concerns are addressed efficiently and professionally.
Selected candidates will be responsible for resolving customer queries, providing accurate information, maintaining service quality standards, and contributing to overall customer satisfaction. The company is looking for candidates who can communicate effectively, work in a team-oriented environment, and deliver excellent customer service experiences.
Immediate joiners are preferred for this opportunity.
Key Responsibilities
- Handle customer queries through voice support channels.
- Provide accurate and timely responses to customer inquiries.
- Resolve customer complaints and service-related issues effectively.
- Maintain high levels of customer satisfaction during interactions.
- Work closely with team members to achieve service goals and targets.
- Follow company processes and customer service guidelines.
- Stay updated on products, services, and organizational policies.
- Ensure professional communication with customers at all times.
- Support quality standards and operational objectives.
- Deliver positive customer experiences through effective problem-solving.
Required Skills
- Excellent verbal communication skills.
- Strong customer service orientation.
- Proficiency in English communication.
- Hindi speaking skills preferred.
- Ability to handle voice-based customer interactions.
- Good listening and interpersonal skills.
- Problem-solving and conflict-resolution abilities.
- Ability to work in a fast-paced environment.
- Team collaboration skills.
- Basic computer and customer support knowledge.
Eligibility Criteria
Candidates who have completed 10+2 (Higher Secondary) are eligible to apply. Graduation is not mandatory for this position. Applicants should possess strong communication skills and a customer-focused approach.
Freshers and candidates with up to two years of experience in customer service, voice support, call center operations, or BPO processes can participate in the walk-in drive. Candidates should be willing to work from the office and be available for immediate joining.
Knowledge of both English and Hindi communication will be an added advantage.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Original ID Proof (Aadhaar Card, PAN Card, Voter ID, etc.)
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 13 June 2026 – 20 June 2026 |
| Time | 10:30 AM – 2:00 PM |
| Venue | Sutherland, SRIRAM Gateway Office Parks, A1 Block, Ground Floor, Perungalathur, Chennai, Tamil Nadu |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers attend the Sutherland Walk-in Drive 2026?
Yes, freshers and candidates with up to two years of experience are eligible to attend.
2. What qualification is required for this role?
Candidates who have completed 10+2 (Higher Secondary) can apply. Graduation is not mandatory.
3. What is the salary offered for the Customer Support Executive role?
The salary package offered is approximately ₹2 – ₹3 LPA.