HCLTech is conducting a Walk-in Drive 2026 in Chennai for the role of Process Associate (Voice Process). This opportunity is ideal for fresh graduates looking to begin their career in customer operations and support services.
Eligible candidates who meet the required qualifications can attend the walk-in interview on the scheduled date and interact directly with the hiring team for immediate consideration.
Walk-in Job Overview
- Company Name: HCLTech
- Job Role: Process Associate (Voice Process)
- Qualification: Bachelor’s Degree
- Experience: 0–1 Year
- Salary: Best in Industry
- Job Location: Chennai, Tamil Nadu
- Walk-in Date: 9th March 2026
- Walk-in Time: 1:00 PM – 3:00 PM
- Employment Type: Full Time, Permanent
- No of openings: 60
About Company
HCLTech is a global technology company delivering IT services, digital solutions, and engineering services to clients worldwide. The organization operates across more than 50 countries and supports businesses across industries such as financial services, healthcare, manufacturing, telecommunications, and retail.
With a workforce of over 200,000 professionals, HCLTech focuses on helping organizations accelerate digital transformation through advanced technologies including cloud computing, artificial intelligence, engineering solutions, and software services. The company is known for its strong emphasis on innovation, continuous learning, and employee development. Through its business process services and customer support operations, HCLTech provides efficient solutions that help organizations improve productivity, streamline operations, and enhance customer experiences. The company continues to invest in talent development and provides opportunities for fresh graduates to build strong careers in the technology and services sector.
Job Description
HCLTech is hiring Process Associates for its Voice Process operations as part of its walk-in recruitment drive. The role is designed for candidates interested in working in customer operations and service support environments.
The selected candidates will support customer service operations by responding to queries, maintaining data accuracy, and ensuring smooth communication with customers. The role requires handling customer requests through communication channels while ensuring timely resolution and high service quality.
Process Associates will also be responsible for maintaining accurate data records, updating internal systems, and ensuring that operational processes are followed correctly. The position involves working closely with internal teams to identify issues, provide solutions, and escalate complex queries when required.
This role provides an excellent opportunity for fresh graduates to gain practical experience in customer operations, communication management, and business process services within a globally recognized IT services organization.
Key Responsibilities
- Respond to customer queries and provide appropriate solutions
- Maintain accurate records and update information in internal systems
- Handle customer requests and ensure prompt resolution
- Identify issues and escalate complex cases to the relevant support teams
- Maintain service quality standards while interacting with customers
- Ensure proper documentation of customer interactions and service requests
- Support operational efficiency by following defined processes and guidelines
Required Skills
- Strong written and verbal communication skills
- Ability to interact professionally with customers
- Basic understanding of customer service processes
- Good problem-solving and analytical skills
- Attention to detail while handling data and customer information
- Ability to work in a fast-paced operational environment
- Team collaboration and coordination skills
- Willingness to learn and adapt to new tools or processes
Eligibility Criteria
Candidates applying for the HCLTech Walk-in Drive 2026 must meet the following eligibility requirements:
- Candidates must have completed a Bachelor’s Degree in Arts or Science streams
- Fresh graduates from 2024 or 2025 batches are eligible to apply
- Postgraduate candidates such as MBA, MA, or MSc from the 2026 batch may also apply if they can join within March
- Candidates from BTech, BE, IT, or MCA backgrounds are not eligible for this role
- Applicants should possess strong communication skills and basic customer service knowledge
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 9 March 2026 |
| Time | 1:00 PM – 3:00 PM |
| Venue | HCLTech, No. 602/3/138, Elcot Economic Zone, Sholinganallur Medavakkam High Road, Sholinganallur, Chennai – 600119, Tamil Nadu |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers attend the HCLTech Walk-in Drive 2026?
Yes, fresh graduates from the 2024 and 2025 batches are eligible to attend the walk-in interview for the Process Associate role.
2. What qualification is required for this job?
Candidates must hold a bachelor’s degree in Arts or Science streams. Candidates from BTech, BE, IT, or MCA backgrounds are not eligible.
3. What documents should candidates carry for the walk-in interview?
Applicants should bring an updated resume, passport-size photographs, valid ID proof, and educational certificates.
4. What is the job location for the Process Associate role?
The position is based in Chennai, Tamil Nadu.