Sutherland is conducting a Walk-in Drive 2026 for International Voice Process roles in Chennai. This is a great opportunity for freshers and entry-level candidates who want to start their career in the BPO and customer support industry.
Candidates with strong English communication skills and a willingness to work in rotational shifts can attend this walk-in drive. Immediate joiners are highly preferred for this hiring initiative.
Walk-in Job Overview
- Company Name: Sutherland
- Job Role: Customer Support – International Voice Process
- Qualification: Any Graduate
- Experience: 0 – 1 Years (Freshers / Entry Level)
- Salary: ₹2 – ₹3 LPA
- Job Location: Chennai
- Walk-in Date: 27 April – 30 April 2026
- Walk-in Time: 12:00 PM – 3:30 PM
- Employment Type: Full Time, Permanent
- No of Openings: 170
About Company
Sutherland is a global digital transformation and business process outsourcing company with over 35 years of industry experience. The company specializes in delivering customer experience solutions by combining human-centered design with advanced technologies such as artificial intelligence, analytics, and automation. Sutherland operates across multiple industries and provides services that enhance customer engagement and operational efficiency. With a strong global workforce and a focus on innovation, the company is known for creating impactful digital solutions. Sutherland offers a dynamic work environment that supports learning, skill development, and career growth, making it a preferred organization for freshers entering the BPO sector.
Job Description
Sutherland is hiring candidates for the International Voice Process role, where employees will handle customer interactions through voice-based communication channels. The role involves assisting customers, resolving their queries, and providing high-quality support services.
Candidates should have excellent verbal communication skills and be comfortable interacting with international customers. The job requires working in a fast-paced environment with a focus on delivering customer satisfaction.
Key Responsibilities
- Handle inbound and outbound customer calls professionally
- Assist customers with queries and provide accurate solutions
- Maintain high levels of customer satisfaction
- Follow company processes and service guidelines
- Document customer interactions and update records
- Escalate complex issues to appropriate teams
- Meet performance and quality benchmarks
- Ensure timely resolution of customer concerns
Required Skills
- Excellent verbal communication skills in English
- Strong customer service orientation
- Ability to handle international voice processes
- Basic computer knowledge
- Good listening and problem-solving skills
- Ability to work in a team environment
- Flexibility to work in rotational shifts, including night shifts
Eligibility Criteria
Candidates must meet the following requirements:
- Freshers and candidates with up to 1 year of experience can apply
- Graduation is not mandatory
- Strong English communication skills are required
- Must be willing to work in a 5-day work week with rotational shifts
- Immediate joiners who can join by May are preferred
Documents to Carry
- Updated Resume (mention “Tejas HR” on top of the resume)
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 27 April – 30 April 2026 |
| Time | 12:00 PM – 3:30 PM |
| Venue | Sutherland Global Services: Gateway Office Parks, A1 Block, Ground Floor, Perungalathur, Chennai |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers attend the Sutherland Walk-in Drive 2026?
Yes, freshers are eligible to apply for this walk-in drive.
2. Is graduation mandatory for this role?
No, graduation is not mandatory for this position.
3. What is the salary offered for this role?
The salary ranges between ₹2 LPA to ₹3 LPA based on candidate performance and experience.
4. What is the work shift for this job?
The role involves rotational shifts, predominantly night shifts, with a 5-day work week.