HCLTech is conducting a Walk-in Drive 2026 for the role of Process Associate in Chennai. This is an excellent opportunity for freshers and recent graduates looking to start their careers in the banking voice process with a reputed IT services company.
Walk-in Job Overview
- Company Name: HCLTech
- Job Role: Process Associate (Banking Voice Process)
- Qualification: Any Degree (UG & PG, Non-Engineering)
- Experience: Freshers / Entry Level
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 6th, 7th & 8th April 2026
- Walk-in Time: 10:30 AM to 2:00 PM
- Employment Type: Full-Time
About Company
HCLTech is a leading global technology company providing IT services, consulting, and business solutions across various industries. With a strong workforce spread across multiple countries, the company delivers innovative solutions in areas such as digital transformation, cloud computing, engineering, and artificial intelligence. HCLTech serves clients in sectors including banking, healthcare, manufacturing, telecom, and retail. The organization focuses on delivering high-quality services while fostering a collaborative work environment. Employees benefit from continuous learning opportunities, exposure to international clients, and career growth through structured training programs. HCLTech is known for its employee-friendly policies and commitment to professional development.
Job Description
The Process Associate role is part of the banking voice process, where candidates will handle customer interactions through inbound and outbound calls. This role requires effective communication skills and the ability to handle customer queries professionally.
Selected candidates will be responsible for providing support to customers, resolving their concerns, and ensuring a positive customer experience. The role involves working in rotational shifts, including night shifts aligned with international business requirements.
This position is ideal for candidates who are comfortable working in a fast-paced environment and are willing to develop their communication and customer service skills.
Key Responsibilities
- Handle inbound and outbound customer calls related to banking services
- Address customer queries and provide accurate information
- Resolve issues efficiently while maintaining service quality standards
- Maintain proper documentation of customer interactions
- Follow company policies and procedures during customer interactions
- Ensure customer satisfaction through effective communication
- Work collaboratively with team members to achieve performance targets
Required Skills
- Good verbal and written communication skills
- Strong interpersonal and customer handling abilities
- Ability to work in rotational and night shifts
- Basic computer knowledge and familiarity with systems
- Problem-solving and decision-making skills
- Ability to multitask and manage time effectively
- Teamwork and adaptability in a dynamic work environment
Eligibility Criteria
Candidates with any undergraduate or postgraduate degree are eligible to apply, except engineering graduates (B.E/B.Tech), MCA, and M.Sc (CS/IT). Freshers from the 2025 and 2026 batches can attend the walk-in drive. Candidates with backlogs are also eligible.
Applicants should have strong communication skills and be willing to work in a voice process role. Flexibility to work in rotational shifts, including UK shifts, is mandatory.
Documents to Carry
- Updated Resume
- Passport Size Photos
- ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 6th, 7th & 8th April 2026 |
| Time | 10:30 AM to 2:00 PM |
| Venue | No 602/3/138, Elcot Economic Zone, Sholinganallur Medavakkam High Road, Sholinganallur-600119, Chennai |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers attend the HCLTech walk-in drive?
Yes, freshers from 2025 and 2026 batches are eligible to attend.
2. Are engineering graduates eligible for this role?
No, engineering graduates and candidates with technical postgraduate degrees like MCA or M.Sc (CS/IT) are not eligible.
3. What type of role is being offered?
The role is for a banking voice process involving customer interaction through calls.
4. Is it mandatory to work in shifts?
Yes, candidates must be willing to work in rotational and night shifts as per business requirements.