HCLTech has announced a Walk-in Drive 2026 in Chennai for the role of AR Caller – US Healthcare Voice Process. This recruitment drive is aimed at professionals with experience in healthcare revenue cycle management, medical billing, and insurance claim follow-up.
The company is hiring candidates who can effectively manage denial handling, claims processing, and accounts receivable follow-ups in the U.S. healthcare domain. Eligible candidates can attend the walk-in interview during the scheduled dates and explore career opportunities with a leading global IT services organization.
Walk-in Job Overview
Company Name: HCLTech
Job Role: AR Caller – US Healthcare Voice Process
Qualification: Any Graduate
Experience: 1 – 4 Years
Salary: Best in Industry
Job Location: Chennai
Walk-in Date: 20 March – 21 March 2026
Walk-in Time: 9:00 AM – 1:00 PM
Employment Type: Full-Time, Permanent
About Company
HCLTech is a multinational technology company that delivers IT services, consulting, and engineering solutions to organizations across multiple industries. With a workforce of more than 226,000 employees across over 60 countries, the company provides services in areas such as digital transformation, cloud computing, artificial intelligence, engineering services, and enterprise IT.
The organization works with clients across major sectors including financial services, manufacturing, healthcare, retail, telecommunications, and life sciences. HCLTech focuses on delivering innovative technology solutions that help businesses improve efficiency and accelerate growth.
In addition to technology services, the company also supports healthcare and life sciences clients through advanced operational solutions including revenue cycle management, data services, and healthcare process support. HCLTech emphasizes continuous learning, career growth, and innovation for its employees across global locations.
Job Description
The AR Caller – US Healthcare Voice Process role focuses on managing accounts receivable processes related to medical claims in the U.S. healthcare system. Professionals working in this role are responsible for reviewing and analyzing denied or unpaid claims and coordinating with insurance companies to ensure timely claim resolution.
Employees will interact with insurance providers through voice communication to obtain claim status updates, resolve payment issues, and request claim reprocessing when required. The role requires strong knowledge of revenue cycle management and medical billing procedures.
Candidates will review denied claims, identify the root causes behind claim rejections, and implement corrective actions to reduce future denials. The position also involves preparing and submitting appeals for denied claims while ensuring that the required documentation is included.
In addition to resolving claims, employees will track the status of appeals and follow up regularly with insurance companies to ensure faster reimbursement. Maintaining accurate records of claim follow-up activities and reporting key metrics related to denial trends and claim resolution is also an important part of this role.
Professionals working in this position must stay updated with healthcare regulations, payer policies, and insurance guidelines to ensure compliance with industry standards.
Key Responsibilities
- Review and analyze denied medical claims to identify root causes
- Communicate with insurance companies to obtain claim status updates
- Follow up on unpaid or pending claims to ensure timely reimbursement
- Prepare and submit appeals for denied claims with appropriate documentation
- Track the progress of claim appeals and ensure proper follow-up
- Maintain accurate records of denial management activities
- Identify patterns and trends in claim denials and recommend improvements
- Collaborate with healthcare providers and internal teams to resolve claim issues
- Ensure compliance with industry regulations and payer policies
- Provide periodic reports on denial trends and claim resolution performance
Required Skills
- Strong verbal and written communication skills
- Knowledge of AR calling and denial management processes
- Understanding of U.S. healthcare medical billing procedures
- Familiarity with revenue cycle management concepts
- Ability to interact with insurance companies and resolve claim issues
- Good typing and data entry skills
- Strong analytical and problem-solving abilities
- Ability to work in a fast-paced operational environment
- Team collaboration and multitasking capabilities
Eligibility Criteria
Candidates applying for the HCLTech Walk-in Drive 2026 should have experience in healthcare accounts receivable or medical billing processes related to U.S. healthcare systems.
Applicants must have a graduate degree and should possess strong communication skills, particularly in English, as the role involves voice-based interactions with insurance providers.
Candidates should also have knowledge of AR calling, claim denial management, and revenue cycle management processes. Familiarity with healthcare billing procedures and claim processing will be beneficial.
Applicants must be willing to work in U.S. night shift operations, as the role supports international healthcare clients. Immediate joiners with relevant experience will have an advantage during the selection process.
Documents to Carry
Candidates attending the walk-in interview should bring the following documents:
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Certificates
- EPFO Service History
- Offer Letters and Relieving Letters from previous employers
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 20 March – 21 March 2026 |
| Time | 9:00 AM – 1:00 PM |
| Venue | No 602/3 Elcot Economic Zone, Sholinganallur Village, Medavakkam High Road, Sholinganallur, Chennai – 600119, Tower 4 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend the HCLTech walk-in drive?
The role requires prior experience in AR calling or healthcare revenue cycle management, so candidates with relevant work experience are preferred.
What documents are required for the walk-in interview?
Applicants must carry an updated resume, ID proof, educational certificates, EPFO service history, and previous employment documents including offer and relieving letters.
Is night shift mandatory for this role?
Yes. Candidates should be willing to work in U.S. night shift operations as the process supports international healthcare clients.
What is the job location for this position?
The position is based in Chennai and requires employees to work from the office location.