HDFC Bank Limited, established in 1994, is one of India’s largest private-sector banks, renowned for its strong retail and corporate banking presence. It offers a wide range of services including personal and home loans, credit and debit cards, wealth management, SME financing, and treasury operations. Following its merger with HDFC Ltd in 2022, the bank strengthened its home loan portfolio, enhancing its market leadership. With over 9,500 branches and 21,000+ ATMs across India, including a significant presence in semi-urban and rural areas, HDFC Bank combines reach with accessibility. Its international footprint spans Hong Kong, Dubai, London, and Singapore. Known for robust risk management, strong asset quality, and customer-focused services, the bank continues to maintain steady growth, evidenced by rising profits and strategic initiatives. Despite competitive pressures and regulatory challenges, HDFC Bank’s reputation, extensive network, and diversified offerings make it a cornerstone of India’s financial sector.
Job Details:
Role: Customer Success Associate
Qualification: Any Graduate
Experience: 0 – 2 years
Salary/CTC: Best in Industry
Job Location: Chennai
Walk-in Date: 19th – 29th November
Last Date: ASAP
Job Description:
- Role & responsibilities :
- Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers.
- To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently
- To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported.
- To ensure complete and accurate resolution within the defined TATs.
- To ensure process compliance as per the set Audit and SQ guidelines
Preferred candidates:
- we are looking for Experienced candidates with good communication skill to handle inbound calls .
- Candidates with prior customer service background are Preferred
Where can I attend the HDFC Walk-in Drive?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
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| Just attend the walk-in drive at the address below. Time and Venue Interview Date: 19th – 29 November HDFC Bank Ltd,6th Floor A -Wing , Commer zone Building Mount Poonamalle Road, Porur Chennai- 600116 Customer Success Associate: Click Here |