Imarque Solutions is conducting a walk-in drive for the Tamil Voice Process role in Chennai. This is a great opportunity for freshers and candidates with up to 2 years of experience to start or grow their careers in the BPO and customer support domain.
Walk-in Job Overview
- Company Name: Imarque Solutions
- Job Role: Customer Retention – Voice / Blended (Tamil Voice Process)
- Qualification: Bachelor’s Degree
- Experience: 0 – 2 Years (Freshers / Entry Level)
- Salary: 2 – 3 LPA
- Job Location: Chennai
- Walk-in Date: 30 March – 3 April 2026
- Walk-in Time: 9:30 AM – 5:30 PM
- Employment Type: Full Time, Permanent
About Company
Imarque Solutions is a well-established organization in the BPO and IT-enabled services sector, operating since 2004. The company specializes in delivering a wide range of outsourcing services including call center operations, healthcare services, knowledge process outsourcing, and digital marketing solutions. With a strong presence in India, Imarque Solutions serves clients across multiple industries globally.
The company focuses on improving business efficiency for its clients by offering customized solutions and high-quality service delivery. It provides employees with opportunities to develop professional skills, gain industry exposure, and build long-term careers in the customer service and operations domain. Its work environment promotes continuous learning and performance-driven growth.
Job Description
The Customer Retention – Voice Process role involves handling outbound calls to address customer concerns, resolve issues, and ensure customer satisfaction. Candidates will be responsible for interacting with customers, understanding their requirements, and providing accurate solutions using available tools and systems.
This role requires strong communication skills in Tamil and the ability to manage customer interactions effectively. Employees will work in a rotational shift environment and must be comfortable handling high call volumes while maintaining service quality standards.
The position is ideal for individuals looking to build a career in customer service, telecalling, and call center operations.
Key Responsibilities
- Make outbound calls to customers to address queries and complaints
- Provide accurate and complete information using appropriate tools
- Understand customer needs and offer suitable solutions
- Handle customer interactions professionally and efficiently
- Maintain records of customer interactions and transactions
- Ensure high levels of customer satisfaction and service quality
- Follow company processes and guidelines during calls
- Manage multiple customer requests and prioritize tasks effectively
- Work in rotational shifts as per business requirements
Required Skills
- Good communication skills in Tamil (mandatory)
- Basic knowledge of customer service and call handling
- Ability to handle outbound calling processes
- Strong listening and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer knowledge
- Good interpersonal and communication abilities
- Willingness to work in rotational shifts
Eligibility Criteria
Candidates applying for this walk-in drive must meet the following requirements:
- Bachelor’s degree in any discipline
- Freshers and candidates with up to 2 years of experience can apply
- Prior experience in BPO or call center operations is an advantage
- Must have strong Tamil language proficiency
- Immediate joiners are preferred
- Willingness to work in a voice process role
Documents to Carry
- Updated Resume
- Passport Size Photos
- ID Proof (Aadhaar, PAN, or any valid ID)
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 28 March – 3 April 2026 |
| Time | 9:30 AM – 5:30 PM |
| Venue | IMARQUE SOLUTIONS PRIVATE LIMITED, Maan Sarovar Tower, 271A, Scheme Road, Teynampet, Chennai, Tamil Nadu 600018 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers attend the Imarque Solutions walk-in drive?
Yes, freshers are eligible to apply for this role.
2. What language skills are required for this job?
Candidates must have strong communication skills in Tamil.
3. What is the salary offered for this role?
The salary ranges between 2 to 3 LPA.
4. What is the job location for this position?
The job location is Chennai.