Imarque Solutions is conducting a Walk-in Drive 2026 for Voice Process roles in Chennai. This opportunity is open to freshers and candidates with minimal experience who are fluent in Tamil or Malayalam and interested in building a career in the BPO industry.
Walk-in Job Overview
- Company Name: Imarque Solutions
- Job Role: Voice Process Executive (Customer Onboarding – Voice/Blended)
- Qualification: 12th Pass / Any Degree
- Experience: 0 – 1 Year
- Salary: ₹1.75 – ₹3 LPA
- Job Location: Chennai
- Walk-in Date: 22nd April – 5th May 2026
- Walk-in Time: 9:30 AM – 5:30 PM
- Employment Type: Full-Time, Permanent
About Company
Imarque Solutions is a well-established BPO and IT services company operating since 2004. The organization provides a wide range of outsourcing services, including call center operations, healthcare solutions, knowledge process outsourcing (KPO), and digital marketing services. With a strong presence in India, the company serves clients across multiple industries globally. Imarque Solutions focuses on delivering efficient and customized business solutions that help organizations streamline operations and improve customer engagement. The company emphasizes innovation, quality service delivery, and employee development, offering opportunities for candidates to grow within the BPO and customer service domain.
Job Description
The Voice Process Executive role involves handling customer interactions through inbound and outbound calls. Candidates will be responsible for addressing customer queries, resolving complaints, and ensuring a high level of customer satisfaction.
This role requires candidates to communicate effectively in Tamil or Malayalam and apply product or service knowledge while interacting with customers. The position is suitable for individuals who are comfortable working in a structured environment and handling customer service or sales-related tasks.
The job operates in a day shift model with rotational weekly offs. Immediate joiners are preferred, and candidates with prior experience in sales, collections, or customer service roles will have an added advantage.
Key Responsibilities
- Handle inbound and outbound customer calls efficiently
- Respond to customer queries and service requests
- Manage complaints and provide appropriate solutions
- Maintain a professional approach during customer interactions
- Apply process knowledge to resolve issues accurately
- Achieve performance targets related to service or sales
- Update call records and maintain proper documentation
- Collaborate with team members to improve service quality
Required Skills
- Fluency in Tamil or Malayalam language
- Good verbal communication skills
- Basic understanding of customer service processes
- Ability to handle customer queries and complaints
- Strong listening and problem-solving skills
- Willingness to work in a voice process environment
- Basic computer knowledge
- Ability to work in a team
Eligibility Criteria
- Candidates must have completed 12th grade or hold any degree
- Freshers and candidates with up to 1 year of experience can apply
- Must be comfortable working from office
- Candidates with sales, service, or collection background are preferred
- Immediate joiners will be given preference
Documents to Carry
- Updated Resume
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 22nd April – 5th May 2026 |
| Time | 9:30 AM – 5:30 PM |
| Venue | Maan Sarovar Tower, 271A, Scheme Rd, Subbarayan Nagar, Teynampet, Chennai, Tamil Nadu 600018 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers apply for this walk-in drive?
Yes, freshers are eligible to apply for this role.
2. What languages are required for this job?
Candidates must be fluent in Tamil or Malayalam.
3. Is this a work-from-home role?
No, this is a work-from-office position based in Chennai.
4. What is the shift timing for this role?
The role operates in a day shift, typically between 9:30 AM and 6:30 PM with rotational weekly offs.