Introduction
iOPEX Technologies is conducting a Walk-in Drive 2026 for the role of Technical Support Engineer in Chennai. This is a great opportunity for candidates with experience in international voice processes and customer support to join a reputed organization in the BPO industry.
Candidates who meet the eligibility criteria can directly attend the walk-in interview and explore a promising career in technical support and customer service operations.
Walk-in Job Overview
- Company Name: iOPEX Technologies
- Job Role: Technical Support Engineer (International Voice Process)
- Qualification: Any Graduate / HSC / Diploma
- Experience: 1 – 6 Years (Minimum 6 months in international voice process required)
- Salary: 3 – 5 LPA
- Job Location: Chennai
- Walk-in Date: 11th April 2026
- Walk-in Time: 11:00 AM – 4:00 PM
- Employment Type: Full-Time, Permanent
About Company
iOPEX Technologies is a global IT services and consulting company specializing in automation-led enterprise transformation solutions. Headquartered in San Jose, California, the company focuses on improving operational efficiency and accelerating business growth through innovative AI-driven solutions.
With a strong presence across global markets, iOPEX partners with leading brands to deliver scalable and intelligent solutions. The company is known for its focus on employee growth, innovation, and customer satisfaction, making it a preferred workplace for professionals seeking long-term career opportunities.
Job Description
The Technical Support Engineer role involves handling international voice-based customer interactions and providing technical assistance to clients. Candidates will be responsible for resolving technical issues, ensuring customer satisfaction, and maintaining service quality standards.
This role requires strong communication skills, the ability to handle real-time customer queries, and experience in voice-based support processes. Candidates should be comfortable working in rotational shifts, including night shifts.
Key Responsibilities
- Handle international voice calls related to technical and customer support
- Provide timely and accurate solutions to customer queries
- Troubleshoot technical issues and guide customers effectively
- Maintain high levels of customer satisfaction and service quality
- Follow company processes and adhere to service-level agreements
- Work collaboratively with team members and supervisors
- Ensure proper documentation of customer interactions
Required Skills
- Excellent verbal communication skills in English
- Strong customer handling and problem-solving abilities
- Experience in international voice or customer support processes
- Ability to manage real-time voice interactions efficiently
- Basic technical troubleshooting knowledge
- Willingness to work in rotational and night shifts
Eligibility Criteria
- Candidates must have completed Any Graduation, HSC, or Diploma
- Minimum 6 months of experience in international voice process, customer support, or technical support is mandatory
- Candidates should be immediate joiners or available to join within one month
- Must be comfortable working in a 5-day work week with rotational shifts
- Ability to work in a fast-paced BPO environment
Documents to Carry
- Updated Resume
- Passport Size Photographs
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 11th April 2026 |
| Time | 11:00 AM – 4:00 PM |
| Venue | Ambit IT Park, Ground Floor, 32 A & B, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Is prior registration required for this walk-in drive?
No prior registration is mandatory. Candidates can directly attend the walk-in interview on the specified date and time.
Can freshers apply for this role?
Freshers are not eligible. Candidates must have at least 6 months of experience in an international voice or customer support process.
What documents should I carry for the interview?
Candidates should bring their updated resume, passport-size photos, ID proof, educational certificates, and experience documents.
What is the job location for this role?
The job location is Chennai.