Redisolve Software has announced a Walk-in Drive 2026 for Customer Support Associate and Chat Support roles in Chennai. The company is hiring freshers and experienced candidates for customer support operations in the BPM and BPO industry. Candidates looking for non-voice and chat support jobs can attend the direct walk-in interview process.
This walk-in opportunity is suitable for candidates with strong English communication skills, typing ability, and customer handling knowledge. Applicants interested in international process support and rotational shift jobs can apply for this recruitment drive.
Walk-in Job Overview
- Company Name: Redisolve Software
- Job Role: Customer Support Associate / Chat Support
- Qualification: Graduation Not Required
- Experience: 0 – 3 Years
- Salary: ₹2.5 – ₹3.5 LPA
- Job Location: Chennai
- Walk-in Date: 13 May 2026 – 01 June 2026
- Walk-in Time: 10:30 AM – 3:00 PM
- Employment Type: Full-Time, Permanent
About Company
Redisolve Software is a business process outsourcing and support services company that provides IT, BPO, KPO, and LPO solutions to clients across multiple industries. The company focuses on delivering customer support and operational solutions that help organizations improve service quality and customer experience.
Redisolve Software works with global clients and provides opportunities for freshers and experienced candidates to build careers in customer support, chat operations, and international business processes. Employees gain exposure to communication handling, issue resolution, customer interaction management, and process operations. The company also offers workplace learning opportunities and professional growth through practical customer service experience.
Job Description
Redisolve Software is conducting a direct walk-in hiring drive for Customer Support Associate and Chat Support roles. Selected candidates will be responsible for handling customer queries through chat and email support channels while maintaining professional communication standards.
The role requires candidates to diagnose and troubleshoot customer issues, provide accurate solutions, and ensure customer satisfaction during interactions. Candidates must be able to manage multiple chat conversations simultaneously and escalate unresolved concerns to the appropriate internal teams whenever necessary.
Applicants should be comfortable working from the office environment and flexible to work rotational night shifts as part of international support operations. Immediate joiners and candidates with short notice periods may receive preference during the selection process.
Key Responsibilities
- Handle customer inquiries through chat and email support
- Provide timely and professional responses to customer concerns
- Diagnose and troubleshoot technical or service-related issues
- Deliver high-quality customer support services
- Escalate unresolved issues to internal teams when required
- Provide accurate information about products and services
- Manage multiple customer conversations simultaneously
- Maintain customer satisfaction during interactions
- Follow communication and support process guidelines
- Support international customer service operations
Required Skills
- Excellent written and verbal communication skills in English
- Ability to manage multiple chat conversations effectively
- Typing speed of 25–30 words per minute
- Good interpersonal and customer interaction skills
- Patience and professionalism during customer interactions
- Strong reading comprehension and attention to detail
- Active listening and problem-solving abilities
- Basic computer knowledge and keyboard skills
- Familiarity with MS Excel and shortcuts
- Knowledge of chat or support software is an added advantage
- Flexibility to work rotational night shifts
Eligibility Criteria
Candidates with 0–3 years of experience can apply for this Redisolve Software Walk-in Drive 2026. Freshers and experienced candidates interested in chat support and customer service operations are eligible for the role.
The company has mentioned that graduation is not mandatory for this position. Applicants should possess strong English communication skills and the ability to work in a professional office environment.
Immediate joiners or candidates with a notice period of up to 10 days are preferred. Candidates should also be comfortable handling rotational night shifts and international support processes.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 13 May 2026 – 01 June 2026 |
| Time | 10:30 AM – 3:00 PM |
| Venue | 4/293, Sterling Technopolis, 8th Floor, Old Mahabalipuram Road (OMR), Perungudi, Chennai – 600096 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend the Redisolve Software Walk-in Drive 2026?
Yes, freshers and candidates with up to 3 years of experience are eligible to attend the walk-in drive.
Is graduation mandatory for this role?
No, the company has clearly mentioned that graduation is not required for this Customer Support Associate position.
What is the salary offered for the role?
The salary offered for this role ranges between ₹2.5 LPA and ₹3.5 LPA.
What skills are required for this walk-in drive?
Candidates should have strong English communication skills, typing ability, customer handling skills, and basic computer knowledge.
