Sagility is conducting a large-scale Walk-in Drive 2026 for the role of Customer Support Executive in Bengaluru. This is an excellent opportunity for freshers and entry-level candidates to join a global BPM organization and work in an international process environment.
Candidates interested in customer service roles, especially in the healthcare domain, can attend this walk-in drive and explore immediate employment opportunities.
Walk-in Job Overview
- Company Name: Sagility
- Job Role: Customer Support Executive (Non-Sales)
- Qualification: 10+2 / Diploma / Any Graduate / Postgraduate
- Experience: 0 – 1 Years
- Salary: ₹2.5 – ₹3.5 LPA
- Job Location: Bengaluru
- Walk-in Date: 20th April – 16th July
- Walk-in Time: 11:00 AM – 3:30 PM
- Employment Type: Full Time, Permanent
About Company
Sagility is a global Business Process Management (BPM) company focused on delivering technology-enabled services to the healthcare industry. The company supports healthcare organizations by improving operational efficiency and enhancing patient and member experiences.
With a strong presence across multiple countries including India, the United States, the Philippines, Jamaica, and Colombia, Sagility employs over 28,000 professionals. The organization offers services such as claims processing, patient engagement, analytics, and care management.
Sagility is known for providing a supportive work environment, continuous learning opportunities, and exposure to international clients. It focuses on employee growth through training programs and performance-based development.
Job Description
The Customer Support Executive role is a non-sales position that involves supporting US-based insurance clients. The job includes handling customer queries, processing claims, and maintaining quality standards.
Candidates will work in an international voice process and must be comfortable with US night shifts and rotational schedules. The role requires professionalism, accuracy, and strong communication skills.
Key Responsibilities
- Handle customer interactions related to insurance services
- Process claims accurately and efficiently
- Maintain quality standards and follow SLAs
- Manage inbound voice calls from international customers
- Provide timely and effective solutions to customer queries
- Ensure high levels of customer satisfaction
- Follow company guidelines and procedures
- Maintain proper documentation of customer interactions
Required Skills
- Strong English communication skills
- Ability to work in international voice processes
- Customer handling and relationship management skills
- Good listening and problem-solving abilities
- Basic understanding of call center operations
- Flexibility to work in night and rotational shifts
- Attention to detail and accuracy
- Ability to work in a team environment
Eligibility Criteria
Candidates must meet the following criteria:
- Completed 10+2, Diploma (10+3), Graduation, or Postgraduation
- Freshers and candidates with up to 1 year of experience are eligible
- Age should be below 27 years
- Must have strong English communication skills
- Should be willing to work in US night shifts and rotational shifts
Note: Candidates with BE/B.Tech degrees are not eligible for this role.
Documents to Carry
- Updated Resume
- Passport Size Photographs
- Valid ID Proof (Aadhar Card or equivalent)
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 20th April – 16th July |
| Time | 11:00 AM – 3:30 PM |
| Venue | Sagility office, Ground Floor, Building 1A, No. 23-24, AMR Tech Park, Bommanahalli, Bengaluru, Karnataka, India |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Is prior registration required for the walk-in drive?
Candidates can directly attend the walk-in drive. Registration details are not explicitly required in the notification.
Can freshers apply for this role?
Yes, freshers and candidates with up to 1 year of experience are eligible to attend.
What documents should I carry for the interview?
You should carry your updated resume, ID proof, passport-size photos, and relevant educational and experience documents.
What is the job location for this role?
The job location is Bengaluru.