Sutherland is conducting a Walk-in Drive 2026 in Chennai for candidates interested in building a career in the International Voice Process. This opportunity is ideal for freshers and entry-level candidates who want to enter the customer support domain.
Walk-in Job Overview
Company Name: Sutherland
Job Role: International Voice Process (Customer/Technical Support)
Qualification: Bachelor’s Degree (Graduation Not Required)
Experience: Freshers / Entry Level
Salary: ₹2.9 LPA – ₹3.5 LPA
Job Location: Chennai
Walk-in Date: 5th May 2026
Walk-in Time: 11:00 AM – 12:30 PM
Employment Type: Full Time, Permanent
About Company
Sutherland is a global digital transformation and business process outsourcing company with over three decades of experience. The company specializes in delivering customer experience solutions by combining technology, analytics, and automation. Operating across multiple countries, Sutherland supports businesses in improving operational efficiency and customer engagement. With a strong focus on innovation, the company integrates AI-driven platforms and human-centered design to create seamless customer experiences. Sutherland is known for providing growth opportunities, training programs, and a dynamic work environment for freshers and professionals alike, making it a preferred employer in the BPO industry.
Job Description
Sutherland is hiring candidates for the International Voice Process role, focusing on customer support and technical assistance. The role involves handling inbound customer interactions, resolving issues efficiently, and delivering high-quality service to international clients. This position is suitable for candidates with strong communication skills and a willingness to work in a fast-paced environment.
Candidates will be responsible for interacting with customers, addressing their concerns, and ensuring timely resolution of issues. The company provides necessary training and support to help new hires adapt to the role effectively.
Key Responsibilities
- Handle inbound customer calls from international clients
- Provide technical and customer support solutions
- Resolve customer queries efficiently and professionally
- Maintain accurate records of customer interactions
- Ensure high levels of customer satisfaction
- Follow company processes and quality standards
- Adapt to changing customer requirements and service protocols
Required Skills
- Strong verbal and written communication skills in English
- Good listening and problem-solving abilities
- Ability to handle customer queries patiently
- Basic understanding of customer service practices
- Willingness to work in night shifts and rotational schedules
- Positive attitude and eagerness to learn
- Ability to work in a team-oriented environment
Eligibility Criteria
Candidates applying for this Walk-in Drive 2026 should meet the following criteria:
- Freshers are eligible to apply
- Graduation is not mandatory, but preferred
- Strong communication skills in English are essential
- Must be comfortable working in rotational shifts, including night shifts
- Should be willing to work from the office
- Candidates must have a customer-focused mindset
Documents to Carry
- Updated Resume
- Passport Size Photos
- ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 5th May 2026 |
| Time | 11:00 AM – 12:30 PM |
| Venue | Sutherland A1 Block, Ground Floor, Gateway Office Parks, Perungalathur, Chennai, Tamil Nadu |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Is prior registration required for this walk-in drive?
No specific prior registration is mentioned. Candidates can attend the walk-in directly.
Can freshers attend the Sutherland Walk-in Drive 2026?
Yes, freshers are eligible and encouraged to apply for this role.
What documents should I carry for the interview?
Candidates should bring an updated resume, ID proof, passport-size photos, educational certificates, and experience documents if applicable.
What is the job location for this role?
The job location for this position is Chennai.