Imarque Solutions Walkin Drive | Quality Analyst

iMarque Solutions Pvt Ltd is a Global BPO services, Call center services, Healthcare services, KPO services, Art work services and Digital Marketing services Outsourcing services is based in India. We’re a BPO outsourcing company that works with over 20 industries worldwide, offering personalized business services to help companies run smoothly and grow on a global scale. Like a management consultant, we provide a wide range of call center services, with a strong focus on delivering high-quality results for our clients.

At iMarque Solutions, we have been at the forefront of the IT and BPO industry since our establishment in 2004. We are dedicated to providing a comprehensive range of services designed to optimize your business processes and drive positive outcomes for your organization.

iMarque Solutions Pvt Ltd is a Global BPO services, Call center services, Healthcare services, KPO services, Art work services and Digital Marketing services Outsourcing services is based in India. We’re a BPO outsourcing company that works with over 20 industries worldwide, offering personalized business services to help companies run smoothly and grow on a global scale. Like a management consultant, we provide a wide range of call center services, with a strong focus on delivering high-quality results for our clients.

Designation Details:

Role: Quality Analyst

Qualification: Any Graduation

Experience: 1- 4 years

Salary/CTC: Best in Industry

Job Location: Chennai

Walk-in Date: 4th February – 14th February

No of Openings:

Job Description:

Roles and Responsibility

  • Monitor and evaluate call quality to ensure high standards of customer service.
  • Develop and implement quality control processes to identify areas for improvement.
  • Collaborate with team members to provide coaching and feedback on performance.
  • Analyze data and trends to identify patterns and opportunities for growth.
  • Develop reports and metrics to measure quality performance.
  • Participate in audits and assessments to ensure compliance with industry standards.

Job Requirements:

  • *Preferable language : Telugu / Malayalam .
  • Proven experience as a Quality Analyst in a BPO/Call Centre environment.
  • Strong knowledge of quality control processes and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills.
  • Experience with quality management software and tools.

Walk-in — Monday to Saturday (10 am to 6pm)

Contact person and details:

Naresh Kumar

7395929385

(Directly whatsapp Your Resume with subject as Quality Analyst)

Venue and location:_

IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam

Email: nareshkumar.v@imarque.co.in00018 Landmark: Near Anna Arivalayam, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam

How to Apply for Imarque Solutions Off Campus Drive ?

If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.