WNS (Holdings) is a global business-process management company that provides outsourced services such as customer experience, finance and accounting, research and analytics, and industry-specific process solutions. Known for its strong digital and analytics capabilities, WNS helps organizations streamline operations and improve efficiency. The company operates delivery centers worldwide, with a major presence in India. In 2025, WNS was acquired by Capgemini, integrating its BPM expertise with Capgemini’s technology and consulting strengths. This combination aims to deliver more AI-driven, end-to-end business-transformation solutions for clients across industries, enhancing scale, innovation, and global service delivery.
Employee Perks and Workplace Culture in WNS
- Job Security – ⭐⭐⭐⭐☆ (3.6/5)
Generally stable company with steady client work and low layoff risk. - Work-Life Balance – ⭐⭐⭐☆☆ (3.3/5)
Depends on the project—some shifts are easy, others can be tight or irregular. - Work Culture – ⭐⭐⭐☆☆ (3.2/5)
Friendly teams and supportive coworkers, but culture varies by process. - Salary & Benefits – ⭐⭐☆☆☆ (2.9/5)
Pay is usually on the lower side compared to similar companies. - Career Growth – ⭐⭐☆☆☆ (2.6/5)
Promotions and learning opportunities can be slow, especially in routine processes.
Job Details:
Role: Customer Service Associate
Qualification: Any Graduate
Experience: 1 – 6 years
Salary/CTC: Best in Industry
Job Location: Bengaluru
Walk-in Date: 1st December – 5th December , 11.00 AM – 3.30 PM
Last Date: ASAP
Job Description:
Job Purpose:
To efficiently manage and process customer queries while upholding the philosophies and principles of client framework. This role involves ensuring strict compliance with regulatory and policy requirements, and skillfully assessing and resolving customer queries in a timely and effective manner.
Required Skills and Qualifications:
- Experience in International BPO preferred
- Minimum Education qualification required – UG
- Preferred minimum 1 year of Voice / Semi Voice experience required
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Knowledge of insurance policies, procedures, and regulations.
- Proficiency in claims management systems and tools
- 5 Days WFO & 2 days week offs.
Perks and benefits:
cab Services- Pick and Drop
Where can I attend the WNS (Holdings) Walk-in Drive?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
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| Just attend the walk-in drive at the address below. Time and Venue 1st December – 5th December , 11.00 AM – 3.30 PM Plot 8A, RMZ Centennial, Kundalahalli Main Road, Whitefield, Bengaluru – Karnataka 560048 Official Announcement: Click Here |