Alldigi Tech has announced a Walk-in Drive 2026 for the position of Customer Care Executive / Technical Support Executive – Hindi Voice Process in Chennai. This hiring drive is open to both freshers and experienced candidates who are interested in working in a voice-based technical support environment.
The company is looking for candidates who can communicate effectively with customers, understand technical issues, and provide timely solutions. This walk-in drive offers an opportunity for individuals seeking careers in the BPO and customer support sector.
Walk-in Job Overview
Company Name: Alldigi Tech
Job Role: Customer Care Executive – Technical Support (Hindi Voice Process)
Qualification: Any Graduate
Experience: 0 – 3 Years
Salary: 2 – 3 LPA
Job Location: Chennai
Walk-in Date: 17 March – 21 March 2026
Walk-in Time: 10:00 AM – 6:00 PM
Employment Type: Full-Time, Permanent
About Company
Alldigi Tech Limited is a global outsourcing solutions provider that offers business process management and technology-enabled services to organizations across multiple industries. The company delivers a wide range of services including customer experience management, technical support, accounts receivable management, document processing, compliance verification, and financial operations support.
The organization serves hundreds of companies across more than 40 countries and has built a strong reputation for delivering high-quality outsourcing solutions. With decades of operational experience, Alldigi Tech focuses on combining human expertise with technology to improve business efficiency and customer satisfaction.
As part of the Quess Corp group, the company has established a strong presence in the outsourcing industry by providing reliable services in customer support, payroll processing, and business process operations. Its teams work with global clients and support organizations in managing critical business processes.
Job Description
The Customer Care Executive – Technical Support (Hindi Voice Process) role involves handling customer interactions related to technical issues through voice communication. Candidates selected for this role will provide support to customers who require assistance with device, software, or internet-related problems.
Employees will interact with customers through inbound or outbound calls and analyze their concerns in order to provide suitable solutions. The role requires the ability to understand customer queries, identify the root cause of technical issues, and guide customers through troubleshooting steps.
Professionals in this role must ensure that customers receive accurate information and effective support. Maintaining high service quality and ensuring customer satisfaction are key expectations in this position.
The job also requires proper documentation of customer interactions and maintaining records of the issues reported and the solutions provided. Employees should follow company guidelines and service standards while handling calls.
Candidates must possess the ability to communicate clearly in Hindi and have a basic understanding of English to support customer interactions effectively. Knowledge of basic computer operations and troubleshooting techniques is also important for this role.
Key Responsibilities
- Handle inbound and outbound customer calls related to technical support issues
- Communicate with customers in Hindi to understand their technical concerns
- Identify and troubleshoot common issues related to internet connectivity, devices, or software
- Provide clear instructions to customers for resolving technical problems
- Ensure high levels of customer satisfaction through professional communication
- Maintain proper documentation of customer queries and support actions
- Follow call quality guidelines and company service standards
- Escalate complex technical issues to the appropriate support teams when necessary
Required Skills
- Strong verbal communication skills in Hindi
- Basic understanding of English communication
- Good customer handling abilities
- Basic knowledge of computer systems and troubleshooting
- Ability to understand and resolve technical issues quickly
- Good listening and problem-solving skills
- Ability to work in a voice-based support environment
- Time management and multitasking capabilities
Eligibility Criteria
Candidates interested in attending the Alldigi Tech Walk-in Drive 2026 should meet the required eligibility conditions. Applicants must have fluency in Hindi, as the process specifically supports Hindi-speaking customers. Candidates who are not proficient in Hindi may not be considered for this role.
Both freshers and experienced candidates are eligible to apply for this position. Applicants should have a basic understanding of computer systems and must be comfortable handling voice-based customer support processes.
A minimum educational qualification of 12th standard along with a technical degree or graduation is preferred. Candidates should also possess basic communication skills in English and should be capable of interacting with customers in a professional manner.
Immediate joiners may receive preference during the selection process.
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 17 March – 21 March 2026 |
| Time | 10:00 AM – 6:00 PM |
| Venue | 46C Velachery Main Road, Velachery, Chennai, Tamil Nadu |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Is Hindi language proficiency mandatory for this role?
Yes. Candidates must be fluent in Hindi since the role involves supporting customers through a Hindi voice process.
Can freshers attend the walk-in drive?
Yes. Both freshers and candidates with up to three years of experience are eligible to attend the walk-in interview.
What documents should candidates bring to the interview?
Applicants should carry an updated resume, passport-size photographs, government ID proof, and educational certificates. Experienced candidates should also bring relevant experience documents.
What is the job location for this role?
The position is based in Chennai and requires candidates to work from the company’s office location.