Firstsource has announced a Walk-in Drive 2026 for fresh candidates interested in joining its International Non-Voice Process team. This hiring drive offers an opportunity for eligible graduates and diploma holders to begin their careers in the BPM/BPO industry with a leading global business process services organization.
Walk-in Job Overview
- Company Name: Firstsource
- Job Role: Customer Service Associate (CSA)
- Qualification: Arts & Science Graduates and Diploma Holders
- Experience: Freshers / Entry Level
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 12 June 2026 – 18 June 2026
- Walk-in Time: 10:00 AM – 1:30 PM
- Employment Type: Full-Time, Permanent
- No of Openings: 100
About Company
Firstsource is a business process management company that delivers customer experience and business transformation solutions to organizations across various industries. Founded in 2001, the company serves clients in healthcare, banking and financial services, communications, media, technology, and other sectors. Firstsource combines operational expertise, technology, analytics, and digital solutions to help organizations improve efficiency and customer satisfaction.
With a strong global presence and a large workforce, the company supports leading international brands through customer service, back-office operations, and process management solutions. Firstsource is known for providing career opportunities for fresh graduates and professionals through structured training programs and a performance-driven work environment. The organization continues to expand its operations while focusing on delivering quality services to clients worldwide.
Job Description
Firstsource is hiring Customer Service Associates for its International Non-Voice Process. The position is suitable for fresh candidates looking to start their careers in customer support and business process operations.
Selected candidates will be responsible for handling non-voice customer service activities, maintaining data accuracy, supporting business operations, and ensuring adherence to company quality standards. Applicants should possess strong communication abilities, good typing skills, and basic computer knowledge. Candidates must be comfortable working from the office and should be willing to work in flexible shift schedules, including night shifts when required.
This Walk-in Drive 2026 is aimed at candidates who are motivated to learn, develop professional skills, and build a long-term career in the BPM industry.
Key Responsibilities
- Handle international non-voice customer support processes.
- Perform data entry and transaction processing tasks.
- Maintain accuracy while handling customer-related information.
- Follow established operational procedures and quality guidelines.
- Ensure timely completion of assigned tasks.
- Collaborate effectively with team members and supervisors.
- Support customer service and back-office operations.
- Maintain productivity and performance standards.
Required Skills
- Good communication skills.
- Strong listening and comprehension abilities.
- Good typing speed and accuracy.
- Basic computer proficiency.
- Attention to detail.
- Ability to work in a fast-paced environment.
- Time management and organizational skills.
- Willingness to work flexible and night shifts.
Eligibility Criteria
Candidates interested in attending the Firstsource Walk-in Drive 2026 must satisfy the following eligibility requirements:
- Arts and Science graduates are eligible to apply.
- Diploma holders can also apply.
- Candidates should have no active arrears.
- Strong communication and typing skills are preferred.
- Applicants must be willing to work from the office.
- Flexibility to work night shifts is required.
The following candidates are not eligible:
- BE/B.Tech graduates.
- Postgraduate candidates.
Candidates who meet the above criteria can directly attend the walk-in interview process.
Documents to Carry
Candidates should bring the following documents while attending the interview:
- Updated Resume
- Passport Size Photos
- ID Proof
- Educational Certificates
- PAN Card or Aadhaar Card (Original and Xerox Copy)
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 12 June 2026 – 18 June 2026 |
| Time | 10:00 AM – 1:30 PM |
| Venue | 5th Floor, 4th Block, Sandhya Infocity (Bayline Infocity), OMR Rajiv Gandhi Salai, Navalur, Near AGS Bus Stop, Chennai, Tamil Nadu 603103 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend the Firstsource Walk-in Drive 2026?
Yes. The hiring drive is specifically open to fresh candidates who meet the eligibility criteria mentioned in the notification.
What qualifications are required for this position?
Arts and Science graduates as well as diploma holders are eligible to apply. Candidates should not have any active arrears.
What documents should I carry for the interview?
Candidates should bring an updated resume, passport-size photographs, valid ID proof, educational certificates, and a PAN Card or Aadhaar Card along with photocopies.
Is this a work-from-home opportunity?
No. The notification clearly states that this is a work-from-office position.
Are night shifts mandatory?
Candidates should be flexible and willing to work night shifts as required by the business process.