TP has announced a Mega Walk-in Drive 2026 for candidates interested in International Email and Chat Process roles. This opportunity is ideal for graduates with experience in international non-voice support who are looking to build their careers in the BPO and customer service industry. Immediate joiners with strong communication and typing skills are encouraged to attend the walk-in interview.
Walk-in Job Overview
- Company Name: TP
- Job Role: Email Support (International Email/Chat Process)
- Qualification: Any Graduate
- Experience: 1–3 Years
- Salary: ₹2 LPA – ₹4 LPA
- Job Location: Chennai
- Walk-in Date: 4th June 2026 – 5th June 2026
- Walk-in Time: 10:00 AM – 2:00 PM
- Employment Type: Full-Time, Permanent
- No of Openings: 300
About Company
TP is a global business process management and digital customer experience services provider that supports organizations across multiple industries. The company delivers customer service, technical support, back-office operations, digital solutions, and customer experience management services to clients around the world.
With operations spanning numerous countries and a multilingual workforce, TP assists businesses in improving customer engagement and operational efficiency. The organization focuses on delivering high-quality customer interactions through technology-enabled solutions and experienced professionals. Employees at TP gain exposure to international business environments, customer relationship management practices, and opportunities for career growth within the customer support and business process outsourcing industry.
Job Description
TP is hiring professionals for its International Email and Chat Process team. The selected candidates will be responsible for handling customer interactions through email and chat channels while maintaining service quality standards and ensuring customer satisfaction.
The role requires candidates to respond to customer inquiries, resolve issues efficiently, and provide accurate information through written communication. Applicants should possess excellent communication skills, strong typing abilities, and experience in international non-voice customer support environments.
Candidates should be comfortable working rotational shifts, including night shifts, and be willing to work in a fast-paced customer service environment. Immediate joiners will receive preference during the hiring process.
Key Responsibilities
- Handle customer queries through email and chat support channels.
- Provide accurate and timely responses to customer concerns.
- Resolve customer issues while maintaining service quality standards.
- Ensure a high level of customer satisfaction through professional communication.
- Maintain records of customer interactions and support activities.
- Follow organizational processes and service guidelines.
- Escalate complex issues to appropriate teams when required.
- Manage multiple customer interactions effectively.
- Maintain productivity and quality performance metrics.
- Deliver excellent customer support in an international process environment.
Required Skills
- Strong written and verbal communication skills.
- Experience in international non-voice customer support.
- Email support and chat support expertise.
- Good typing speed and accuracy.
- Customer service and problem-solving abilities.
- Ability to handle customer interactions professionally.
- Time management and multitasking skills.
- Adaptability to rotational and night shifts.
- Attention to detail and documentation skills.
- Ability to work effectively in a team-oriented environment.
Eligibility Criteria
Candidates must meet the following requirements:
- Must possess a graduation degree from a recognized institution.
- Should have 1 to 3 years of experience in an international non-voice process.
- Strong communication skills are mandatory.
- Good typing skills are required.
- Immediate joiners are preferred.
- Must be comfortable working rotational shifts and rotational week-offs.
- Should be willing to work in night shift schedules.
- Ability to manage customer interactions through email and chat channels effectively.
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 4th June 2026 – 5th June 2026 |
| Time | 10:00 AM – 2:00 PM |
| Venue | TELEPERFORMANCE, Ambit IT Park, Ground Floor, 4th and 5th, 32 A and B, Ambattur Industrial Estate Road, Old Ambattur, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu – 600058 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Is prior experience required for this walk-in drive?
Yes. Candidates should have 1 to 3 years of experience in an international non-voice process.
2. What qualification is required for the Email Support role?
Applicants must be graduates from a recognized university or institution.
3. Are night shifts involved in this position?
Yes. Candidates should be comfortable working rotational and night shifts.
4. What is the salary offered for this role?
The salary range mentioned for this position is ₹2 LPA to ₹4 LPA.