Alldigi Tech has announced a Walk-in Drive 2026 for the position of Customer Care Executive in Chennai. This walk-in opportunity is ideal for candidates with experience in customer service or telesales who are looking to work in the banking sales process within the BPO industry.
Candidates with strong communication skills and the ability to interact with customers effectively can attend the walk-in interview during the scheduled dates. The role involves handling inbound and outbound calls and assisting customers with financial product information.
Alldigi Tech – Employee Ratings & Work-Life Balance:
| Metric | Rating | Comments |
|---|---|---|
| Overall Rating | 4.0 / 5 | Above average for BPO sector |
| Work-Life Balance | 3.9 / 5 | Mostly positive; some report long hours or pressure in certain roles |
| Career Growth | 3.5 / 5 | Moderate promotion rate; depends on department |
| Salary & Benefits | 3.6 / 5 | Average pay; some roles report slow hikes |
| Work Culture | 3.8 / 5 | Friendly in some teams; varies by manager or process |
| Job Security | 3.9 / 5 | Generally stable; low layoffs reported |
| Remote Work Options | ~13% remote | Majority work on-site; ~10% hybrid, ~3% permanent work-from-home |
Walk-in Job Overview
Company Name: Alldigi Tech
Job Role: Customer Care Executive
Qualification: Bachelor’s Degree
Experience: 1–3 Years
Salary: 2 – 2.5 LPA
Job Location: Chennai, Tamil Nadu
Walk-in Date: 6 March – 13 March
Walk-in Time: 10:00 AM – 4:30 PM
Employment Type: Full Time
About Company
Alldigi Tech Limited is a global outsourcing solutions provider delivering services across multiple industries including banking, finance, healthcare, and technology. The company supports businesses by providing outsourcing services such as customer experience management, technical support, payroll services, compliance management, and document processing.
With more than two decades of industry experience, Alldigi Tech works with hundreds of organizations across several countries. The company is a subsidiary of Quess Corp and is listed on both the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE).
Alldigi Tech focuses on delivering efficient customer support services and operational solutions to its clients while maintaining strong service quality standards. The organization offers a professional work environment where employees can develop skills in customer service, financial product support, and sales operations.
Job Description
The Customer Care Executive role focuses on supporting customers through inbound and outbound communication as part of the banking sales process. The selected candidate will interact with customers to understand their financial needs and provide information about suitable financial products.
The role involves explaining product features, benefits, and offers while assisting customers in selecting financial solutions that match their eligibility and requirements. Candidates will also be responsible for managing sales-related calls and providing support to existing customers.
Professionals in this role must maintain accurate records of calls and customer interactions while ensuring that all customer inquiries are handled efficiently. The role requires strong communication skills, negotiation abilities, and the capacity to manage customer conversations professionally.
Candidates should also ensure regular follow-up with customers and maintain high levels of customer satisfaction while working towards assigned sales targets.
Key Responsibilities
- Handle inbound and outbound calls related to banking sales processes
- Understand customer requirements and recommend suitable financial products
- Explain product benefits, offers, and eligibility details to customers
- Assist customers in purchasing financial products over the phone
- Manage customer queries and provide accurate information
- Maintain records of calls, customer conversations, and sales activities
- Ensure regular follow-up with customers and prospects
- Meet assigned sales targets and performance goals
- Coordinate with internal teams when customer requests require additional support
- Maintain compliance with company policies and operational guidelines
Required Skills
- Excellent communication and interpersonal skills
- Ability to speak English and regional languages such as Tamil, Hindi, Malayalam, or Kannada
- Strong convincing and negotiation abilities
- Ability to handle telesales and voice process tasks
- Customer service and problem-solving skills
- Ability to manage customer interactions professionally
- Basic knowledge of sales and customer support processes
Eligibility Criteria
Candidates applying for the Customer Care Executive role should meet the following requirements:
- Bachelor’s Degree in any discipline
- 1–3 years of experience in voice process, telesales, or customer support
- Strong English communication skills
- Ability to interact with customers and explain financial products clearly
- Willingness to work in a sales-oriented customer service role
Documents to Carry
Candidates attending the walk-in interview should bring the following documents:
- Updated Resume
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 6 March – 13 March |
| Time | 10:00 AM – 4:30 PM |
| Venue | 46 C Velachery Main Road, Velachery, Chennai, Tamil Nadu |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend this walk-in drive?
The job requires candidates with 1–3 years of experience in customer service, voice process, or telesales roles.
What qualification is required for the Customer Care Executive role?
Candidates should have a Bachelor’s Degree in any discipline to apply for this position.
What documents should candidates bring for the walk-in interview?
Applicants should carry an updated resume, passport-size photographs, valid ID proof, educational certificates, and experience documents if applicable.
What is the job location for this role?
The Customer Care Executive position is based in Chennai, Tamil Nadu.