Tata Consultancy Services (TCS) is an Indian multinational IT services and consulting company, headquartered in Mumbai. It’s a leading global IT services and consulting firm, partnering with many of the world’s largest businesses in their transformation journeys. TCS offers a wide range of services, including IT consulting, business solutions, and engineering services.
TCS Employee Perks and Benefits
Tata Consultancy Services (TCS) offers a wide range of benefits to support employee growth and wellbeing.
Learning and Development: Employees can use platforms like Fresco Play, Udemy, and LinkedIn Learning to build new skills. TCS also provides mentorship and career growth opportunities through internal mobility and training programs.
Health and Insurance: TCS offers medical insurance for employees and dependents, with hospitalization cover up to ₹12 lakh in some cases. The TCS Cares program supports mental health and wellness.
Leave and Work-Life Balance: Employees get earned, casual, and maternity/paternity leave, along with sabbatical options and flexible work policies.
Financial and Lifestyle Benefits: As part of the Tata Group, employees receive discounts on Tata products and services, plus PF, gratuity, and performance bonuses.
Overall, TCS provides a balanced mix of professional growth, financial security, and personal wellbeing.
Job Details:
Role: Customer Service Associate
Qualification: Any Graduate
Experience: 0 – 5 years
Salary/CTC: Best in Industry
Job Location: Mumbai
Walk-in Date: 15th November,2025, Saturday
Last Date: ASAP
Job Description:
- Handle customer interactions daily with 0 availability time
- Ensure SLAs are met consistently at individual and team level.
- Meet and exceed all performance thresholds.
- Focus on Key KPI’s like RSAT, AHT and customer experience.
- Constantly remain abreast of new changes
- Implement feedback and corrective actions to avoid repeat instances
- Role & responsibilities
- Candidates with international customer service (VOICE) experience preferred.
- Graduate and above with minimum 12 months experience and HSC with minimum 18 months’ experience and maximum 12 years’ experience in contact center industry.
- Flexible working in rotational shifts, including night shifts
- Fresher Candidates: B. Com, BA, BAF, BBI, BBA, BBM, BMS, BSc (Except IT & CS) Fresher Graduates from 2024 & 2025 Year of Passing Batch.
- BE/BTech and Postgraduates are not eligible
- Mode of Salary credit should be through banks from all the employers (No cash in hand)
- All educational and employment documents are mandatory to have.
How to Apply for TCS Walkin Drive ?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
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| Walk in Drive Date: 15th November , 9.00 AM – 12.00 PM Location: Tata Consultancy Services Ltd, Intellion Square (TRIL IT4), A Wing, 1st Floor, Infinity IT Park, General A.K. Vaidya Marg, Malad (East), Mumbai – 400097 Official Announcement: Click Here |