Teleperformance is conducting a walk-in drive for the position of Customer Support Executive and Sr. Customer Support Executive in Chennai. Candidates with 1 to 5 years of experience are welcome to attend. If you are an enthusiastic individual with a passion for customer service, this is your chance to join one of the leading global outsourcing companies. Don’t miss this opportunity to be a part of a dynamic team offering the best industry salary and growth prospects.
About Company:
Teleperformance (Teleperformance) provides digital business services. The company offers customer care, technical support, consulting and analytics, market research, digital integrated business service and other high-value specialized services. It also provides collection services, translation and localization, advances analytics, business process optimization, and business transformation. Notable brands associated with the company include Intelenet, Majorel, Language Line Solutions, TLS contact, Alliance One, Health Advocate, and PSG Global Solutions. The company’s services are utilized across various industries, aiding in customer acquisition, customer loyalty management, digital marketing, and business process consulting. It has business presence across Asia-Pacific, the Americas, Europe, the Middle East and Africa. Teleperformance is headquartered in Paris, Ile-de-France, France.
Designation Details:
- Job Role: Customer Support Executive/ Sr. Customer Support Executive
- Qualification: Any Degree
- Experience: 1 – 5 Years
- No. of Openings: 10
- Salary/CTC: 2.5 – 5.5 LPA
- Location: Chennai
- Walk-in Date: 26 December – 28 December
- DOJ : 30th Dec (Immediate Joiners Required)
Job Description:
Teleperformance is hiring for young talents/ Immediate joining Requirements –
Immediate Joiners Required: DOJ will be 30th December 2024. If interested please Walk-In today for Interview or call the Recruiter number given below for further details.
Job Summary / Overview:
- We are recruiting candidates with experience in E-Mail and Chat/ Voice, preferably someone with customer support experience from BFSI Industry. (International Chat/ Customer Support Experience Preferable)
- Customer Support Executive will be responsible for handling customer inquiries and concerns via email and Chat with a keen focus on effective communication.
- Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction.
Technical Competence:
- Proficiency in Email and chat with Computer Literacy.
- Typing speed of at least 35 words per minute (wpm) with high accuracy.
- Quick Navigation Ability, Web Savvy-Ability to toggle between screens/tools.
Preferred candidate profile:
- Handle queries and problems of the customers.
- Location – Chennai (Ambattur & Perungalathur)
- Work Mode – From Office
- Excellent Email and Chat Etiquette.
- Excellent Written & Spoken English Skills.
- Should be within the Boundary limits for cab facility.
- Follow a 24/7 rotational shift schedule, which may include nights, weekends, and holidays, to ensure round-the-clock customer support coverage. Must be willing to work on Night shift.
- Graduate and Undergraduate candidates can apply.
- Experienced candidates must have minimum 1 Year of experience in BPO sector with valid documents i.e., offer letter, relieving/experience letter and last three months’ salary slip.
- Handling Email and Live Chat would be added advantage
- Should have excellent command in English and good comprehension skills.
**Candidates who have MTI in their speech and pursuing education will not be considered.
Working Schedule:
- 5 days working with Rotational Night shifts and 2 days rotational off.(24/7 Process)
- Shift duration of 9 hours including 1 hour break.
- Casual leaves won’t be entertained for the first three months apart from week offs.
Should be able to join immediately. DOJ will be Immediate- 30th December 2024
Ambattur – Remuneration- 2.5 LPA – Max 4 LPA.
Perungalathur- Remuneration- 2.5 LPA – Max 5.5 LPA.
***************NOTE**************************
Permanent Work Location:
Ambit IT Park (Ambattur) -(Two way cab will be provided)
Shriram Gateway(Perungalathur)- (Two way cab will be provided)
Interview Location:
Ambit IT Park (Ambattur), Teleperformance- Ground Floor,4th and 5th Floor, Sai Nagar.
Interview time: 10.30 Am – 3.30 Pm. Aadhar number required to gain access inside the building.
For Assistance- Please call/ Whatsapp between 10 Am – 7.30 Pm
HR Contact- Priya: +91 8870193504
How to Apply for Teleperformance Walkin Drive ?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
IMPORTANT |
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Just attend the walk-in drive at the address below. Time and Venue 26 December – 28 December , 10.30 AM – 3.00 PM Teleperformance, Ambit IT Park, Ambattur Contact – Priya ( 8870193504 ) |