Concentrix has announced a Walk-in Drive 2026 for International Voice Process roles in Chennai. This is a great opportunity for freshers and entry-level candidates who are looking to build a career in the BPO and customer support domain with a global organization.
Candidates who have strong communication skills and are willing to work in night shifts can attend this walk-in drive and explore career opportunities in international customer service operations.
Walk-in Job Overview
- Company Name: Concentrix
- Job Role: International Voice Process Executive
- Qualification: Undergraduate / Graduate
- Experience: Freshers
- Salary: 2.75 – 3 LPA
- Job Location: Chennai
- Walk-in Date: 3rd April – 30 April 2026
- Walk-in Time: 10:30 AM – 5:00 PM
- Employment Type: Full Time, Permanent
- No of Openings: 30
About Company
Concentrix is a global technology and services company that specializes in customer engagement and business performance solutions. The company operates across multiple countries and supports some of the world’s leading brands by delivering high-quality customer experience services.
With a strong focus on innovation and digital transformation, Concentrix combines advanced technologies such as AI, machine learning, and analytics to improve business outcomes. The organization provides a dynamic work environment, continuous learning opportunities, and exposure to international clients, making it a preferred employer in the BPO industry.
Job Description
The International Voice Process Executive role involves handling inbound calls and providing customer support to international clients. Candidates will also be responsible for managing chat support, making it a blended process role.
The position requires handling a high volume of customer interactions daily while ensuring service quality and customer satisfaction. Candidates must be comfortable working in night shifts and interacting with global customers.
Key Responsibilities
- Handle inbound customer calls (approximately 100 calls per day)
- Provide support to international customers and resolve queries
- Manage both voice and chat support processes
- Maintain high levels of customer satisfaction
- Ensure timely and accurate resolution of customer issues
- Follow company guidelines and service standards
- Collaborate with team members to improve service delivery
Required Skills
- Good communication skills in English
- Ability to handle international customer interactions
- Basic understanding of voice and chat support processes
- Strong problem-solving and listening skills
- Ability to manage multiple tasks efficiently
- Willingness to work in night shifts
- Customer-focused mindset
Eligibility Criteria
Candidates must meet the following criteria:
- Undergraduate or graduate candidates can apply
- Freshers are eligible for this role
- Must have good communication skills
- Should be flexible to work in night shifts
- Must be comfortable handling voice and chat processes
Documents to Carry
Candidates attending the walk-in interview should carry:
- Updated Resume
- Passport Size Photographs
- Valid Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 3rd April – 30 April 2026 |
| Time | 10:30 AM – 5:00 PM |
| Venue | Concentrix, Fortune Towers, 5th Floor, 200 Feet Radial Ring Road, Ganapathy Nagar, Kovilambakkam, Chennai – 600117 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers apply for this walk-in drive?
Yes, freshers are eligible and encouraged to apply for this role.
What is the salary offered for this position?
The salary ranges from 2.75 LPA to 3 LPA.
Is this a voice or non-voice role?
This is a blended role involving both voice and chat support.
Are night shifts mandatory?
Yes, candidates must be willing to work in night shifts for international process support.
This walk-in drive is a great opportunity for candidates looking to start their career in an international BPO environment. Interested applicants should attend the walk-in drive within the specified dates to take advantage of this opportunity.