Established in 2004, Conneqt headquartered in Bangalore is Indias leading Digital IT & BPM services provider, and a division of Quess Corp Limited (BSE: 539978, NSE: QUESS). At Conneqt we strive to help our customers in growing revenues, enabling efficiencies, and enhancing customer experience across industries. With 22 delivery centres across India, we are among Indias Top 100 Best Workplaces in 2021. Top industry analyst Nelson Hall have ranked Conneqt amongst the top Customer Lifecycle Management & Business Process Management service providers in India.
Job Details:
Roles: Customer Support Executive
Qualification: Any Graduate
Experience: 0 – 1 years
Salary/CTC: Best in Industry
Job Location: Chennai, Mumbai
Walk in Date: 2nd December – 31st December
Job Description:
Job Title: Customer Support Executive Voice Process Client: Axis Bank
Process Details Process Type: Inbound Voice (Customer Support)
Qualification: Intermediate & Above Languages
Required: English & Hindi (Regional language proficiency preferred) Working Days: 6 days a week, 1 rotational week off Compensation
- For freshers:
- Hi-Tech: 15,330 CTC | 15,000 Take Home (NAPS)
- For Experienced Candidates:
- 19,000 CTC
- Handle inbound customer calls and provide accurate information regarding banking products and services.
- Clarify customer queries and determine appropriate solutions.
- Research, troubleshoot, and resolve issues efficiently.
- Escalate unresolved queries to the appropriate department when needed.
- Complete transactions and maintain accurate documentation.
- Cross-sell suitable banking products based on customer requirements.
Education
- Undergraduates / Graduates are eligible to apply.
- Note: Pursuing Higher Education & B. Pharmacy students are not eligible.
Required Skills & Competencies
- SVAR Score: 50 & above
- Excellent verbal communication in English & Hindi
- Regional language proficiency preferred
- Basic computer knowledge and familiarity with MS Office tools
- Strong telephone etiquette and active listening skills
- Sound decision-making, logical reasoning, and numerical ability
- Customer-oriented mindset with patience and empathy
How to Apply for Conneqt Walkin Drive ?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
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| Just attend the walk-in drive at the address below. Time and Venue 2nd December – 31st December Divyashree Omega Building, Block C, 1st Floor, Hi-tech Contact – Neetu ( 8328939301 ) Customer Support Executive: Click Here |