Genpact (NYSE: G) is an advanced technology services and solutions company delivering lasting value for leading global enterprises. Through our deep business knowledge, operational excellence, and cutting-edge solutions, we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Genpact Employee Benefits and Work Culture Ratings (2025)
| Category | Rating (out of 5) | Details / Insights |
|---|---|---|
| Salary & Compensation | 3.1 | Compensation is considered average; salary growth is moderate compared to peers in the BPO and consulting sector. |
| Work-Life Balance | 3.8 | Generally balanced with some flexibility in roles; however, workload can be high during project deadlines. |
| Work Culture & Environment | 3.6 | Collaborative and professional work culture; management encourages teamwork but can be process-driven. |
| Job Security & Stability | 4.0 | Strong job security and consistent business operations; employees feel stable in long-term employment. |
| Benefits & Perks | 4.3 | Comprehensive benefits including health insurance, learning programs, and wellness initiatives. |
| Career Growth Opportunities | 3.4 | Ample training resources and internal mobility; promotions and raises can be gradual. |
| Diversity & Inclusion | 4.1 | Active inclusion programs and employee resource groups supporting diverse backgrounds. |
| Overall Employee Satisfaction | 3.7 | Balanced workplace offering stability and learning, though compensation and growth remain improvement areas. |
Job Details:
Role: Customer service Associate
Qualification: Any Graduate
Experienced: 0 – 3 years
Location: Hyderabad
Salary: Best In Industry
Walk-in Date: 16th December , 11.00 AM – 1.00 PM
Job Description:
At Genpact, we don’t just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Genpact Walk-in drive for Customer service Voice roles|| Hyderabad location on 16th December 2025
**Candidate should be able to speak/read/understand English and Hindi language.
- Walk-in Timings: 11 AM – 1 PM
- Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079
- Graduation: Any grad except law is eligible
- Experience: 0-3 yrs
- Work location: Hyderabad (Only work from office)
- Languages known: English + Hindi
- Shifts: Flexible with any shift
- Mandatory documents to carry: 2 Passport size photographs (One photograph to be pasted on resume), 2 copy of resume, Original Aadhar card
Role & Responsibilities:
Voice support (0-3 yrs, previous exp. in voice)(Any graduate is eligible except law/diploma)
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
Preferred pre-requisites:
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Genpact Walkin Drive Details:
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
|---|
| Just attend the walk-in drive at the address below. Time and Venue 16th December , 11.00 AM – 1.00 PM Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079 Apply Link : Click here |
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