iOPEX has announced a Walk-in Drive 2026 for hiring candidates in the International Technical Customer Support domain. This opportunity is ideal for individuals with prior experience in voice-based technical support who are looking to advance their careers in a global work environment.
Interested candidates who meet the eligibility requirements can attend the walk-in interviews during the specified dates and explore full-time career opportunities in the BPO and IT services sector.
Walk-in Job Overview
- Company Name: iOPEX
- Job Role: Technical Customer Support (International Voice Process)
- Qualification: Bachelor’s Degree
- Experience: 1 – 6 Years
- Salary: 3 – 4 LPA
- Job Location: Chennai
- Walk-in Date: 20th April – 30th April 2026
- Walk-in Time: 12:00 PM – 6:30 PM
- Employment Type: Full Time, Permanent
About Company
iOPEX is a technology-driven business process management company that specializes in delivering digital transformation and automation-led solutions. Headquartered in San Jose, California, the company focuses on enhancing enterprise operations by combining intelligent automation, analytics, and customer experience solutions.
With a strong global presence, iOPEX partners with leading brands to streamline operations, improve efficiency, and drive business growth. The organization emphasizes innovation and continuous improvement, offering employees opportunities to work with advanced technologies and global clients. Known for its employee-centric culture, iOPEX provides a collaborative work environment, career development programs, and exposure to international processes.
Job Description
The role of Technical Customer Support in an international voice process involves handling real-time customer queries related to technical issues. Candidates will be responsible for providing first-level support, troubleshooting problems, and ensuring customer satisfaction through effective communication.
This position requires candidates to interact with global customers, understand their technical concerns, and provide accurate resolutions. The role demands strong communication skills, technical understanding, and the ability to work in a fast-paced environment with rotational shifts, primarily during night hours.
Key Responsibilities
- Handle inbound and outbound technical support calls from international customers
- Provide troubleshooting assistance for technical issues and system-related concerns
- Deliver prompt and accurate solutions to customer queries
- Maintain high levels of customer satisfaction through effective communication
- Document customer interactions and resolutions accurately
- Follow standard operating procedures and quality guidelines
- Work collaboratively with internal teams for issue escalation and resolution
- Ensure adherence to service-level agreements and performance metrics
Required Skills
- Strong verbal communication skills in English
- Experience in international voice process or technical support
- Ability to handle real-time customer interactions
- Basic troubleshooting and technical problem-solving skills
- Good listening and comprehension abilities
- Ability to work in rotational and night shifts
- Strong customer service orientation
- Capability to work in a target-driven environment
Eligibility Criteria
Candidates applying for this walk-in drive must meet the following requirements:
- Minimum of 6 months experience in an international technical voice process
- Candidates with experience in healthcare, desktop support, domestic helpdesk, or AR calling are not eligible
- Educational qualification can include any undergraduate degree, diploma, or HSC
- Must have excellent English communication skills
- Should be available to join within 15 to 30 days
- Must be comfortable working in night shifts and rotational schedules
Documents to Carry
- Updated Resume
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 20th April – 30th April 2026 |
| Time | 12:00 PM – 6:30 PM |
| Venue | Ambit IT Park (Ground Floor), 32 A & B, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Is prior registration required for this walk-in drive?
No specific registration process is mentioned. Candidates can directly attend the walk-in interview.
2. Can freshers apply for this role?
No, candidates must have at least 6 months of experience in an international technical voice process.
3. What is the salary offered for this position?
The salary ranges between 3 to 4 LPA, depending on experience.
4. What is the job location for this role?
The job location for this position is Chennai.