iOPEX is conducting a walk-in drive for experienced candidates in International Technical Voice Support. This is a great opportunity for candidates with prior voice process experience to join a growing IT services organization in Chennai.
Walk-in Job Overview
- Company Name: iOPEX
- Job Role: Technical Customer Support (International Voice Process)
- Qualification: Any UG / HSC / Diploma
- Experience: 1–6 years (Minimum 6 months required)
- Salary: ₹3–4 LPA
- Job Location: Chennai
- Walk-in Date: 7th April – 18th April 2026
- Walk-in Time: 12:00 PM – 6:30 PM
- Employment Type: Full-Time, Permanent
About Company
iOPEX Technologies is a global IT services and consulting company specializing in AI-driven enterprise transformation and automation solutions. Headquartered in San Jose, California, iOPEX works with leading global brands to improve operational efficiency and accelerate business growth. The company focuses on delivering intelligent automation, customer experience solutions, and digital transformation services. With a strong presence in India, iOPEX provides employees with opportunities for career growth, innovation, and skill development in a dynamic work environment.
Job Description
The Technical Customer Support role involves handling international voice-based technical support queries. Candidates will be responsible for assisting customers in real-time, troubleshooting technical issues, and delivering high-quality support services. The role requires strong communication skills, technical understanding, and the ability to work in a fast-paced environment. Immediate joiners are preferred for this position.
Key Responsibilities
- Handle customer queries through international voice support
- Provide technical assistance and troubleshooting solutions
- Manage real-time customer interactions efficiently
- Deliver accurate and timely resolutions to customer issues
- Maintain service quality and customer satisfaction
- Work collaboratively with team members to meet targets
Required Skills
- Excellent verbal communication skills in English
- Experience in international voice process
- Strong troubleshooting and technical support skills
- Ability to handle live customer calls effectively
- Good customer service and interpersonal skills
- Adaptability to rotational and night shifts
Eligibility Criteria
- Candidates with any UG qualification, HSC, or Diploma can apply
- Minimum 6 months of experience in international technical voice process is mandatory
- Experience in healthcare, desktop support, domestic help desk, or AR calling is not considered
- Immediate joiners preferred (within 15–20 days or maximum one month)
Documents to Carry
- Updated Resume
- Passport Size Photos
- ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 7th April – 18th April 2026 |
| Time | 12:00 PM – 6:30 PM |
| Venue | Ambit IT Park (Ground Floor), 32 A & B, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Is prior registration required?
No, candidates can attend the walk-in interview directly.
Can freshers apply for this role?
No, a minimum of 6 months experience in an international voice process is required.
What documents should I bring?
Candidates should carry their updated resume, passport size photos, ID proof, and relevant educational and experience documents.
What are the shift timings?
The role involves rotational shifts, predominantly night shifts, with a 5-day work week.