Justdial is conducting a Walk-in Drive for Inbound Voice Process (Customer Support) roles in Chennai. The company is hiring both full-time and part-time employees, with 66 openings available. Freshers are welcome to apply, and part-time positions are also open to college degree students. The role involves handling calls, addressing customer concerns, providing information, and maintaining a positive attitude while adhering to certain metrics. Candidates should have excellent communication skills in English and Tamil, be attentive listeners, and possess good computer knowledge. The walk-in interviews are scheduled from April 4th to April 13th, 2025, and the salary offered is 19,000 INR.
About Company:
Justdial is a leading internet technology company headquartered in Mumbai, India. As Indias No.1 Local Search engine, we provide comprehensive services for various businesses and services across the country. With a Pan India presence and 11 offices, our dedicated team of over 8000 employees is committed to delivering fast, free, reliable, and comprehensive information to users and facilitating transactions for all products and services.
Job Details:
- Job Role: Inbound voice process (Customer Support)
- Education: Arts and Science
- Experience: 0 – 1 Year
- No. of Openings: 66
- Salary/CTC: 19000
- Location: Chennai
- Walk-in Date: 4th April – 13th April
- Contact: Hepsiba
Job Description:
We have openings for both Full timers and Part timers in Chennai – Little mount ( For Part time openings, we welcome college degree studying students)
We are happy to have freshers for this job role.
Roles & Responsibilities:
- Handling the Callers diligently and providing the required information promptly over the phone.
- Listen to the callers concerns, Issues, and queries (if any) respond & direct them appropriately.
- Refer escalations & questions to respective team, if required for prompt closure.
- Maintain a positive attitude and calmly respond to the callers.
- Understand the process, execute, and maintain SLA in Certain Metrics.
What we are looking for:-
- Excellent Communication Skills in English and Tamil.
- Pursuing degree, graduate or postgraduate
- Personable, attentive, and active listener
- Pleasant voice with pleasing telephonic etiquette’s
- Working knowledge of computers, coupled with the ability to comprehend and follow instructions.
- Adept at typing with accuracy and speed.
Salary Details:
For Full timers – 19000 per month
Part timers – 12,300 per month (for part timer 5 hours working per day)
Note: It’s purely a customer support role only, no sales involved.
Walk-in Timing: (Monday – Friday) 10 am 5 pm
Contact HR Team for more details
Hepsiba – 8610127492
Key Skills:
- Customer Service
- Inbound Customer Service
- Query Handling
- Voice Process
- Customer Management
- Voice Support
- CSA (Customer Service Associate)
- Inbound Voice Process
- Customer Support
- Domestic Voice Process
- CS (Customer Support)
- Domestic BPO
- Customer Care
- Customer Handling
- Telecalling
How to Apply for Justdial Walkin Drive ?
If you’re interested and meet the eligibility criteria for this walk-in drive, feel free to come by at the location below. Remember to carry essential documents like your Aadhar card, PAN card, and an updated resume.
| IMPORTANT |
|---|
| Just attend the walk-in drive at the address below. Time and Venue 4th April – 13th April , 9.30 AM – 5.30 PM Justdial ltd, Temple Steps, A block 7th Floor, Little Mount, Chennai – 600015 Contact – Hepsiba ( 8610127492 ) Official Announcement: Click Here |
